David is usually very good when taking care of our lawn. This time when David came to the door I expressed concern about some fluorescent green patches I have in my back yard. David indicated he would take a look and see if there was any concern or anything he could do. He did not follow-up after treating my yard and I didn't see anything about my concern on the service report. David is always very personable and I am always happy to see him show up to perform our treatment. Just a little follow-up here would have gone a long way.