There’s still an unattended trap on my roof and a squirrel chewing my joists in my attic. They claimed to have sealed everything up and clearly that isn’t the case, and the squirrel is small enough to walk through the trap. At this point, I have done nothing but spend $400, and I don’t feel like as the customer I should have to chase you around - this should not be hard and I’m really disappointed.

No communication, I have no idea what’s going on and when someone is going to follow up, and no clue what the plan is.