When calling your office for an estimate to remove a Bald-faced hornet nest from the exterior of my home, I was pleased with the courteous interface with Don, your local company representative. The estimate was reasonable, with service promised within 24 hours, and included a 30-day warranty. Your technician, Jerome Owens, arrived within the promised time frame, was courteous, explained the removal process, and performed the job in a very safe, professional manner. Based on my experience, I would certainly recommend your company for any stinging insect removal.