Dawson and his partner were very knowledgeable about the HVAC repair and offered several alternative solutions for the fix. They were very personable and accomplished the repair within an hour after the problem was diagnosed (on a very hot & humid day). They responded to an "emergency repair" request within 24 hours, which was particularly helpful to get the HVAC back up and operational ASAP. Highly recommend this service for professionalism and quick response.