It's been average, as there are no added benefits beyond spraying inside and outside perimeters. Most pest control companies remove webs. I solely get the service due to spiders. After my service there were webs (and spiders) still hanging above my front door. I've never seen a web removal tool in the year I've been a customer. I received an inspection from a company that even removes webs from all windows and eaves. I'll likely be canceling soon.