Home Paramount

Happy with the service we received!

Technician was thorough polite and professional.

I have used Paramount for years and for the last few years I've had Ronnie Hamm as the exterminator. He is thorough, friendly and always a pleasure to talk to. He is very knowledgeable and always helpful. I found an insect that I thought was a termite in my garage; it wasn't, thankfully. I am very happy with my service.

Great service.

Always the best service using Home Paramount and service tech Ronnie Hamm!

i am confused - i believe i set up to schedule the quarterly service so that i or someone else would be there to let the serviceman into the house to spray.
however, 2 of the 3 last servicing times, the serviceman just shows up and we just get BILLED thereafter.
this does not make sense for us, as to just do the outside of the house, is not the objective of your company's service for us.

Please review our account and credit this last service and we will set up for the service to come out when we are at the property this month or beginning of March.

thank you.

Our technician if fantastic!

Good friendly service.

Very friendly service.

not pleased as I keep saying send me bill not on line have issues to print and again it is on line to me.

The service was the best yet with a very complete outside maintenance. New technician who was great!

The men that came to the house were very. Ice. They explained everything to us that they were doing and then told us that they would be coming g back in 30 days to be doing it again and then every other month.

I am very pleased with my service. I have the same technician every visit and he is excellent. Every time I call my needs are met. Customer service is extremely important to me when I’m paying my money. I am very pleased. I love my tech Ronnie Ham.

Very happy with your service.

The service has been good. We have been pleased with the service we receive when Paramount comes to our home.
We have had some ups and downs with keeping appts. and being told when the plans for the service providers have changed. The local office does not always keep on top of who is out sick, or if they do, they do not advise the customer who is waiting for hours for someone who is not coming.

This is the 3rd “service” in a row where I was never notified when the service was to take place. I never get the inside of my home treated. But I sure get an email with my fee. Despite two other times calling to voice my concerns about this same issue, I still do not receive a call or email when service will happen. I will be canceling soon due to this. 3 times is just unacceptable.

Been with Home Paramount for years. Very happy with the service and with our technician Eric.

Charge $107 (a quarter) to spray a little bit of ant and spider poison $10 at home depot.
They always show up the 3rd day of the quarter so they can bill your C/C.

very much happy nice young man here yesterday.

Very professional. Work well done.

You guys rock, your mosquitoes service is incredible I have dealt with so many mosquitoes for so many years and now I call you guys and I can use my backyard again I can sit out there in the evening friends come over nobody’s complaining about the bugs it’s just awesome and the gentleman that comes out here to do the work he is so helpful he is such a great guy and a hard worker I wish they give him a raise he deserves it.

I have been pleased with the knowledge, expertise, and results of your service visits. The technician never seemed rushed, and took the time to not only do the job, but explain what he was doing, and the results he expected. This is certainly a 5-star service!

Courteous and neat.

Still seeing ants, crickets and spiders outside after treatment. I have ants in the kitchen from early spring until winter. I am NEVER without ants. Found a GIANT centipede on the kitchen ceiling a couple nights ago. Yuck!

I appreciate the professional and knowledgeable service provided by Home Paramount. The employees have been respectful and efficient for over twenty years. Thank you!

New tech is great excellent!

Very happy with your service, thorough and timely, and very professional. will recommend you to others.

I have been very happy with your service and would recommend you to my friends we have a great service person who comes to our house on saturdays when we get to see him to go over everything.

I am satisfied with the new service representative, Justin. He was very conscientious and professional unlike the previous representatives.

Very pleased...critters are no to be seen. Just a couple of itty bitty spiders... population WAY down. Also, our tech who came to sorry our home is great. Thorough ... Nice ... and, prompt.

Ronnie did a great job! We discussed my concerns and Ronnie took care of everything, he was fast and efficient. Thank you.

Our tech is so personable and efficient. We are happy that the same tech is sent to our home.

Jessie is great. I haven’t had problems with ants this spring. I hope I am not speaking too soon.

Great experience!

Would like to have a technician treat the inside of our home. I didn't know when the technician came to service outside.

I been with your company for over 28 years, that should say something about your performance.

Tech is great. Still having problem getting notified when you are coming. Lucky last time I was home.

Very pleased with Home Paramount.

Very dissatisfied customer. I called to start pest control service with your company on 4/17/19, scheduled appointment for 5/4, the man that came out of great except when I made my appointment I had requested to have my attic checked as well as the basement and outside around the house, the man that came out on 5/4 did not brig a ladder to access my attic, he told me he would reschedule for the following Saturday 5/11 same time 9a- 11am, when I called to verify my appointment I was told the appointment was set for 3p -5p, which did not work for me, I rescheduled for 5/18 9a- 11am, I called on the 18th at 11am because no showed up and was told the person scheduled to come out did not show up for work, I asked why no one called no one had an answer, I requested to speak to a manager but none was available. I spoke with Ed and he seemed agitated by my concerns. On 5/28/19 I called again to inquiry about my service and finally was able to speak with a manager Eric, he made me feel it was my fault because the attic is an inspection and I got a technician, I told him that wasn't my problem to determine who you send. I was very upset and after talking to him I no longer wanted service with Paramount, by the way this would have been my 2nd time with your company. I asked Eric since I paid $150 for the initial visit but wasn't happy with the results afterwards can I receive part of my money back. He said he would have to send the request to the made office and someone would get back to me. Never heard from anyone so I called again on 5/31 and spoke with Matt, after speaking with him for about 30 minutes he said the request was never sent and he would send it and someone would contact me with 48 hours, today is 6/10/19 and I still have not heard from anyone. This is poor customer service.

Happy with service...will miss my rep, Steve Vinson, and wish him well. God bless!