Home Paramount

Great experience!

Would like to have a technician treat the inside of our home. I didn't know when the technician came to service outside.

I been with your company for over 28 years, that should say something about your performance.

Tech is great. Still having problem getting notified when you are coming. Lucky last time I was home.

Very pleased with Home Paramount.

Very dissatisfied customer. I called to start pest control service with your company on 4/17/19, scheduled appointment for 5/4, the man that came out of great except when I made my appointment I had requested to have my attic checked as well as the basement and outside around the house, the man that came out on 5/4 did not brig a ladder to access my attic, he told me he would reschedule for the following Saturday 5/11 same time 9a- 11am, when I called to verify my appointment I was told the appointment was set for 3p -5p, which did not work for me, I rescheduled for 5/18 9a- 11am, I called on the 18th at 11am because no showed up and was told the person scheduled to come out did not show up for work, I asked why no one called no one had an answer, I requested to speak to a manager but none was available. I spoke with Ed and he seemed agitated by my concerns. On 5/28/19 I called again to inquiry about my service and finally was able to speak with a manager Eric, he made me feel it was my fault because the attic is an inspection and I got a technician, I told him that wasn't my problem to determine who you send. I was very upset and after talking to him I no longer wanted service with Paramount, by the way this would have been my 2nd time with your company. I asked Eric since I paid $150 for the initial visit but wasn't happy with the results afterwards can I receive part of my money back. He said he would have to send the request to the made office and someone would get back to me. Never heard from anyone so I called again on 5/31 and spoke with Matt, after speaking with him for about 30 minutes he said the request was never sent and he would send it and someone would contact me with 48 hours, today is 6/10/19 and I still have not heard from anyone. This is poor customer service.

Happy with service...will miss my rep, Steve Vinson, and wish him well. God bless!

Our technician is always on time, friendly and professional!

I love my service tech!! Very pleased overall with Home Paramount.

no.

Responded in a timely manner. Very professional to deal with.
Kept contact with me while resolving my pest issues.

fast service great job.

We have used this service for 41 years. Inside house spray every two months and immediate visit if we see bugs between visits, which has happened only a couple of times. Jessie is our usual customer provider and is always friendly and professional. We also have a termite inspection yearly that has never found termites. We are satisfied with being a long-time customer.

The Cornelison Family, Ellicott City, MD.

Been serviced by Jesse for several years. He is courteous, on time, informative and professional. He educates me on the service, the bug season and simple improvements I can make in between treatment to curb bug activity.

I love your service and my technician is great. Thank you for keeping me pest free!

Always on time. Very professional and knowledgeable. Very friendly and courteous. Helped us get rid of a terrible rodent problem. Would not trust anyone else.

I have been quite satisfied with my contract with Home Paramount. They are on-time, professional, thorough and personable.
SPJ.

The fruit fly’s have gone I haven’t seen any since Harry was here. my mistake was not calling you sooner.

Technician is courteous and knowledgeable. Love that he puts shoe covers on before entering our home. Scheduling is great.

Always professional and courteous. HP shows up when they say they will to handle the service.

everything is good service excellent service man who has been coming to my house lately is great.

Service has been excellent. Rarely see a live insect inside our house. Termite treatment is working to not have any sign of termites. Everyone is professional and friendly.

Returned from a trip out of town to a kitchen counter over run with ants 🐜. Within 24hours Ken came out applied a gel to where I believe they were coming in. Gave warnings they would return in great numbers that day but then would disappear. Looking good so far.

Great customer service, very professional!

We are pleased with Home Paramount. Whenever we have a problem we receive quick response. All of the
People who have been to our home are very professional and knowledgeable
James and Hiatt.

Good.

Very happy with promptness and through inspection, if asked will highly recommend your service.

Very professional and courteous would use you again.

The exterminator technician that did the job was professional with excellent customer service.

very good service by our tech he deserves a raise. Always on time and very thorough.

Eric was prompt, professional and friendly! Great job!

Like your service and employees!

I am very satisfied with the service. No complaints!!

I am happy with my service tech and the results but so far I have had to call the company to get them to show up instead of them being on the service schedule promised. I realize weather can be a factor but it is incumbent upon them to communicate a new service date and not leave us hanging until we get tot he points to having to call.

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We are happy with the service
you provided. Your technicians are polite and competent. They answered all our questions .

Yes thank uou.

Last Thanksgiving I had tiny tiny sugar ants... thousands of them and they are my cupcakes I had during a party! So gross and embarrassing. Home Paramount came out and took care of the issue ASAP. I just had a wedding party with a $200 wedding cake and I was so nervous and I didn’t see 1 ant! Thanks for rescuing my old house from these horrible microscopic creatures!

I wanted to make sure you know that I would like to have your Mosquito treatments again at my home this summer. Thank you, Leslie Topus.

The two gentlemen who provided services were very professional and knowledgeable. Very pleasant personality also.