Everyone I have dealt with at Paramount has been polite and helpful. The actual service for staying the outside of the house fell short of my expectations. Your agent missed doing our deck ares (which I have reported) and will be corrected next Wednesday, but also I noticed the next sunny morning that windows onthat side of the house and in front of the house second floor had not been treated. All of these windows would have required a ladder (into opiniom). I saw no ladder, but I do still see stink bugs trying, and sometimes succeeding in entering the house. I hope that the followup visit is a month will treat a these windows. To be fair, our yard was overgrown until yesterday. A crew has come now and cut back and trimmed the overgrowth.