Home Paramount

Home Paramount

Home Paramount

Residential & Commercial Pest Control

Mechanicsburg, PA

4.6 · 353 reviews
4.6 · 353 reviews


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About Home Paramount

Location

Mechanicsburg, PA

Services

Residential & Commercial Pest Control
Additional Services: Bed Bug Control · Bird Control · Moisture Control · Mosquito Control · Termite Control · Wildlife Control

Business Qualifications

Quality Pro Certified
Member of the National Pest Management Association

About This Business

For over 78 years, Home Paramount has been a family-owned and operated pest management company dedicated to effective service at an affordable price.

Ranked among the twenty largest pest management firms in the United States, we service Delaware, Florida, Maryland, North Carolina, Pennsylvania, South Carolina, Virginia, Washington DC and West Virginia.

We offer commercial and residential services and our team includes full-time entomologists, state-certified inspectors, knowledgeable technicians and a friendly customer service staff.

In 1995, Home Paramount was one of the first companies to obtain the industry’s Quality Pro certification which is attained by less than 2% of all pest control companies in the United States. We are an industry-leading professional organization according to the standards of the National Pest Management Association, providing our customers with the utmost respect and care.

Call us today at 888-888-HOME (4663) for a free inspection. This is a service that we provide at no cost. A trained Home Paramount inspector will come to you at a convenient time and conduct a thorough pest evaluation. We will discuss our findings with you and make control recommendations.

Customer Service is Paramount to us!

353 Reviews for
Home Paramount

What people say about Home Paramount
Friendly · 53
Professional · 52
Courteous · 33
Knowledgeable · 27
Prompt · 24
· Show All
4.6 star average rating (353 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Mechanicsburg, PA
Amazing. Toni was very quick, and knowledgeable. She explained what she was using for both interior and exterior spraying, the precautions and how long we should stay out of the residence.
Camp Hill, PA
Service Performed: Annual Termite Inspection and Quarterly Pest Service.
The Tech arrived with a NEW employee/trainee. They spit up while one was performing the Annual Termite Inspection the other did the Quarterly Pest Service. I prefer to walk along with the Tech to assure they cover (or not) areas to my specific needs. This is when I point out areas that I've seen activity; spiders, centipedes, ants, bees, etc.. This did not happen as I couldn't be in two places at one time. I have a problem with people, who I don't know, walking freely in my home unescorted.
I DO NOT expect to this to happen again, this is unacceptable!
A trainee is to shadow the Tech until such time they are given the opportunity to perform the job with the Tech shadowing them. After that, if the trainee has proven themselves they become a Tech.
Chad was the Tech on site, he did NOT perform the Quarterly Service, the Trainee did.
Chad performed the Termite Inspection and I was unable to be present while he did that as I was trying to escort the Trainee.
If you have questions, please contact me via e-mail. Thank You.
Mechanicsburg, PA
Very reliable and thorough service. Working with Toni is always a pleasure.
Harrisburg, PA
Dennis has always been a responsible provider of your services. He is ready to help at all times. His competence is much appreciated. He is always considerate and on time.
Harrisburg, PA
We keep asking to be scheduled for Saturday service, but quarter after quarter, the messages that are left for us is any day BUT Saturday. We would now like to change that to Mondays, but figured why bother, we couldn't get Saturdays after constantly asking, so whats the chance we would get Mondays?! All of the technicians are great. Very friendly, knowledgeable, and they get the job done in a timely manner.
Harrisburg, PA
The service was fine but it was due a month before and no one called us. I had to call you to set up an appointment.
Mechanicsburg, PA
Pleasant. Gentleman came in and done his spraying. He explained that we had no insect issues all looked good even the Mouse traps were good.
Hershey, PA
Sharif has been servicing us since our initial call. He is efficient, helpful, courteous and thorough. We appreciate his service...please don't take him away! The Kneasel's.
Lebanon, PA
Home Paramount has been doing our pest control for many years, and does a good job, and the techs are very nice.
Camp Hill, PA
Toni does a great job! She knows just what to do at my house and does it with a pleasant attitude.
Dillsburg, PA
I was at home and I wish they would have knocked to check and see if there was any concerns and I noticed it did not take all but 10 min. to complete the service. Also I wish that had gotten a call prior to visit.
Mechanicsburg, PA
A technician came within the reported time. Was efficient. And we are very pleased with the pest control that Home Paramount has offered over the years.
Halifax, PA
Sharif was very thorough and pleasant and polite and professional.
Harrisburg, PA
Dennis is the best! He's been my service technician for years and I love the customer service he provides.
New Cumberland, PA
She is very on top of things and knows where to spray and if very professional.
Harrisburg, PA
Excellent as always - professional and personable, reliable and timely.
Sinking Springs, PA
Very responsive to our needs and schedule. Did a thorough job spraying the house.
Mechanicsburg, PA
I didn't get much for $400
A few squirts of big juice and a hand full of mouse bait boxes.
Mechanicsburg, PA
Great Service! Thanks. I have my fingers crossed that you find a stink bug solution soon!
Harrisburg, PA
Dennis is always on-time, courteous and friendly. I am debating stopping service due to the cost however.
Mechanicsburg, PA
Technician did not cover all corners, had to prompt for each area.
Mechanicsburg, PA
We can always count on Home Paramount to do a good job.
Dillsburg, PA
Chad is always friendly, professional and courteous. Very satisfied with the service.
Harrisburg, PA
Dennis is just the best. Courteous. Kind. Helpful. Insightful. I honestly don't want anyone else to service my residence except him. Thanks again for being the best Dennis.
Mechanicsburg, PA
Chad put extra effort to areas that I was concerned with, he is very pleasant.
Camp Hill, PA
The service was prompt and thorough! Technician was friendly and polite!
Mount Gretna, PA
I was interrupted during my work day by a phone call from a number I did not recognize so I sent the call directly to voice mail. The caller called back immediately, so I thought it must NOT be a robot call, and also urgent, so I interrupted my session with my patient to take the call. The call was from your technician asking me where the best place to PARK his truck was!!!! Really??? That's just bizarre!!! Additionally, he informed me that since he was there during the rain that he could not treat the outside and I would have to call back to schedule someone to return to do the outside. Sending out a technician is quite an inefficient business practice, but that's your decision. Anyway, please send someone back out when it's not raining and have the outside treated. Please let me know once that has been accomplished.
Narvon, PA
Jason was very pleasant and he knew what he was supposed to be doing I thank you and him too.
Mechanicsburg, PA
Chad is great, very knowledgeable, thorough. Always does a nice job.
Kirkwood, PA
Techs are always professional and an appointment is always scheduled in a timely manner.
York Haven, PA
Toni is a very good service tech. This has nothing to do with her service. Unfortunately your call center sucks. She shows up and no one called to set up an appointment. I am very tired of having this happen over and over again. The next time someone shows up to do their job and I have no appointment scheduled your company is history to me. I have been a home paramount customer for almost 30 years. Every single one of your techs is personable, does a good job, and I have no problem with their service. Maybe you need to review your call center employees? Or go back to the local reps calling for service appointments?
Harrisburg, PA
When I called to schedule I notified you that there was a mice problem, the tech never even went into house.
Mechanicsburg, PA
Lonny was professional, pointed out areas to be watched in the future, and was very knowledgeable.
Mechanicsburg, PA
Na.....................................................
Harrisburg, PA
Inspector was On time, quick and thorough. Thank you so much Home Paramount.
New Providence, PA
For everything that I wanted done and explained on the phone (full house due to large volume of spiders in the basement, plus doing a flea application also--(which wasn't done) the guy was there maybe 10-15 minutes. It's been ongoing, I have brought it up several times in the past, and nothing has changed and I am switching to another pest control company.
Harrisburg, PA
He was very professional and arrived between the allotted time. I appreciated he took off his shoes as it was raining outside.
Lewisberry, PA
Toni does an excellent job, always prompt and very friendly.
Camp Hill, PA
Chad was very professional and let us know immediately what the problem areas of our home were for pests! He was very personable and I would highly recommend him.
Etters, PA
Waited to respond on callbacks Extremely disappointed with service all your efforts have failed Initially, Tom told us you were professionals and had special poisons repellants etc that was last fall no results We paid you a lot of money but got nothing but empty promises The problem continues I called a couple of months ago for a supervisor to reevaluate Brian came out and said he would be back with poison earthworms, came back just with repellant and said that was it Toni came and only had a little repellant I called she came back next week same deal a little repellant and said still on back order yet I get charged don't you keep plenty in warehouse? You don't use traps or poison anything now but I as a person can walk into any hardware store and get traps, poison pellets or earthworms and repellants?? You are pros but can't?? You throw a little 'magic dust" and charge me?? That is ridiculous! So, we are at an impasse and the moles keep digging.Brian, Tom and Toni all saw hills and felt ground. My wife and I feel like we were sold a bill of goods with no results. You have betrayed our trust. Therefore, either get a team in here with the tools and know how to fulfill your commitments or better still please REFUND OUR PAYMENTS! That would be the honorable thing to do. Let Mr Tilley come out here and see for himself. I will wait a few days before contacting the BBB for customer complaint intervention. Thank you for your time and consideration in these matters I hope! Toni is a nice young lady I believe she is following someone instructionss.