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Pest Control, Termite, And Lawn Care

Oldsmar, FL

4.4 · 1467 reviews
4.4 · 1467 reviews
Bryan Humphrey
Riverview, FL
My experience is about their business practices in which they came out for initial inspection and then cancelled my service. One rep stated on phone that I was misquoted in a voicemail however upon calling back there were notes that said me and the tech got into a verbal altercation in which I was yelling at him and saying they were going to steal our money etc etc. Im literally in disbelief as no altercation like this even occurred. This does show me that if they have people working there like this that will just lie about a situation and then they didn't even let me know service was cancelled until I called in to inquire. I personally would like an apology for this rep slandering my personality to this company. They did however refund me but asked that I not write a review because we were just severing relationships. I don't feel that I can do that because this was an out right lie. I have the construction manager in my community who saw our interaction and can refute everything this man said. We left off the conversation with me thanking him for coming by and then you go back and tell your company that I verbally yelled at you, wow. Do better Pest Bear and im more then open to a phone conversation in which I would love to hear from the tech what I supposedly yelled at him about. My business will go elsewhere, however if this is how they conduct business and the people they have representing them, then I would beware.
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