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PestBearPest Control, Termite, And Lawn CareOldsmar, FL4.4 · 1478 reviews
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4.4 · 1478 reviews
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Angela Bolds
Saint Petersburg, FL
I am not able to provide any constructive feedback because I have only been in partnership with you for 1 or two lawn applications. I did not see anyone during February but I did receive a bill. How do I KNOW if anyone visited or what was done when one of your reps visited my home?
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Tampa Baseball Museum
Tampa, FL
Great service! Thank you.
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Daryl Mullholand
Clearwater, FL
Thank you for your great service. Always reliable and helpful.
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Harry Knoll
Tampa, FL
The fellow was excellent and we were very pleased.
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MICHAEL Hamlik
Tampa, FL
Pest Bear came to my house on 2/17/21. Rang my door bell staked a sign in the yard and drove away. They emailed me and billed me stating that they installed granules. There was not one movement in my front yard or back yard as per my security cameras that were on, but they did show the worker ringing my door bell. I checked the driveway and sidewalk an hour later upon arrival from work and there was not one granule on the premises. I called and fired them immediately and highly don't recommend this un ethical company.
Business Owner's Reply · 15 days ago (Feb 18)
We would like to take the time and thank you you for choosing us to service your lawn. Then I would like to apologize for not reaching the expectations in which you require. We have looked at the review and immediately sent a manager out there to see if we applied any product to the lawn. Our techs generally go to the door not sure if he did and camera was not working or if he just didn't go to door and just left flag in the ground. This tech has been with us for 6 years and we have never had an issue before.
Our Manger went out there to see what the issues were. We were sent back pictures of property and there was evidence of granules on the lawn. Since we did receive rain yesterday and the sprinklers came on most of the evidence is now gone. We will have to wait and see the results. We wish you would could keep as a customer. Looks like we gave it a good try. We have gone out to the the property twice a month since you started in November I feel like we tried and wish we had a chance to prove ourselves. We have canceled the service and sincerely apologize. |
Mary Drago
Saint Petersburg, FL
We really liked the interaction with David yesterday... he seems very knowledgeable and I beleive we will have a great working relationship with him!
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Jill D’India
Tampa, FL
Service was great, as far as we know. It was our initial service and it has rained a LOT since the yard was treated. Our sprinklers are off, but the rain has likely undone most of the effect of the treatment.
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Abby Jooma
Clearwater, FL
The first visit by the technician was very efficient and pleasant. He did a thorough job and took care of all our concerns.
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Linda Williams
Tarpon Springs, FL
The technician Chris was knowledgeable and courteous. He explained everything and left us feeling that we made the right choice going with your company. We are now waiting for the subterranean termite application to be administered.
Thank you Linda & Bob Williams. |
John Ho
Palm Harbor, FL
Craig was very professional and knowledgeable.
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Jose Rodriguez
Riverview, FL
I was promised that my grass would look good. It's worse that it was when they started. I can cancel anytime per the contract with no penalties. I asked to cancel beginning 1/1/21 but yet to have received my refund. Your employees, Xavier to be exact said he was at my house 1/17/21. That is a lie. He invoiced my at 12am. I have cameras and he did not show up. I want my refund ASAP.
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Jim French
Tampa, FL
In my opinion..this company cares how the yard looks like after service...
above and beyond what other companies promise. |
Randall Aimoe
Largo, FL
Not at all happy,will be cancelling today,my lawn looks worse now than it did before I had it treated.
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Kathy Stack
Tampa, FL
Great service!!
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Carmen Low
South Pasadena, FL
As a new customer of Pest Bear, I am pleased with the first service. The tecnician was very prompt, polite and the weeds are almost completely gone from our lawn. In response to my request a return visit has been arranged to take care of the remaining 10% of the weeds. I look forward to a good relationship wiath this company.
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James Blair
Oldsmar, FL
Thank you, My yard usually looks great. Once in a while there are issues but you normally can fix the issue.
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Teri Fitzgerald
Clearwater, FL
PESTBEAR WAS GREAT THEY TEXTED ME THAT MORNING LETTING ME KNOW THEY WERE STILL COMING AND IF THEY COULD STILL COME OUT THAT DAY. THEN THEY TEXTED ME HALF HOUR BEFORE TO LET ME KNOW THEY WERE ON THE WAY. THE GENTLEMAN THAT CAME OUT WAS VERY NICE AND CURTIOUS ASKED ABOUT THE AREA WHERE WE HAS ANTS THE MOST TOOK CARE OF THAT ARE THEN FINISHED SPRAYING THE HOUSE, THEN HE WENT OUTSIDE AND SPRAYED TEXTED ME WHEN HE WAS DONE AND TOLD ME THAT I HAD A FEW BUSHES THAT WERE TOUCHING THE HOUSE AND THAT I SHOULD CUT THEM BACK SO THEY DO NOT TOUCH THE HOUSE TO PREVENT MORE ANTS FROM COMMING IN.
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Sandra Sebes
Tampa, FL
Since this is my first service, I had no expectations. Ryan arrived and explained exactly what he was going to do and that he would email me the receipt. So far, so good.
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Barb Robins
Dunedin, FL
My service person, Emmanuel does a great job. He is very nice and professional. My lawn looks nice.
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Sharon Meade
Dunedin, FL
You promised to treat and comeback the next week to feed. Well you treated and I have not seen you back to feed. So,the jury is still on on your service.
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Terry Stagg
Seminole, FL
Technician was engaging and very knowledgeable.
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Bryan Humphrey
Riverview, FL
My experience is about their business practices in which they came out for initial inspection and then cancelled my service. One rep stated on phone that I was misquoted in a voicemail however upon calling back there were notes that said me and the tech got into a verbal altercation in which I was yelling at him and saying they were going to steal our money etc etc. Im literally in disbelief as no altercation like this even occurred. This does show me that if they have people working there like this that will just lie about a situation and then they didn't even let me know service was cancelled until I called in to inquire. I personally would like an apology for this rep slandering my personality to this company. They did however refund me but asked that I not write a review because we were just severing relationships. I don't feel that I can do that because this was an out right lie. I have the construction manager in my community who saw our interaction and can refute everything this man said. We left off the conversation with me thanking him for coming by and then you go back and tell your company that I verbally yelled at you, wow. Do better Pest Bear and im more then open to a phone conversation in which I would love to hear from the tech what I supposedly yelled at him about. My business will go elsewhere, however if this is how they conduct business and the people they have representing them, then I would beware.
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Liz Matos
Lakeland , FL
I was very disappointed. I cancelled the service with them because they charge my debit card without finishing the job when they came to repair my sprinklers and they did a horrible job , they came about 4 times because part of my sprinklers were not working . Don"t trust this company.
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Annette Goins
Saint Petersburg, FL
David was very courteous and prompt. He was thorough with his extermination process and explained the bug habits and habitats. I am a very happy customer and will be requesting David for all my future services. He is a true asset for your company. Thank You!
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Mike Crisci
Seminole, FL
Joey came out talked to us about switching to your service. We called canceled our existing lawn care and Friday you we to start our service. The gentleman showed up and sprayed the inside but the lawn tech never showed. My husband texted Joey to find out when they would be here and Joey said he would find out.As of today we have still not heard anything.
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Chris Fisher
Windermere, FL
I had Pest Bear treat my lawn for 8 months and tried to work with Customer Care and Account Management to work through any issues on multiple occasions. Probably the worst experience that I've ever had with a company and still waiting on return phone calls from the Account Manager after numerous attempts.
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Michael Hamlik
Tampa, FL
Watched the guy spray some of my yard via my camera. Now half of my yard is dead.
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Bryan Gonzales
Tampa, FL
I have been dissatisfied with your service for some time and am on the verge of canceling my service unless we can get a handle on what's going on with my yard. Ryan was out yesterday and I have not had an issue with him, but I am not seeing any improvement.
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Ron Silveira
Seminole, FL
DO NOT USE! This company simply does not stand behind the services provide. Furthermore the management continues to make empty promises and missed appointments. I would highly recommend utilizing another company. changed to Pet Bear from a company I had utilized for 6- years with no issues. I switched based on the promises and knowledge they promised to have at the time. I have had nothing but in going issues and problems that are never resolved. The only time any response is provided is when a poor review is written. Simply awful customer service and management.
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John Sheppard
Saint Petersburg, FL
Would it be possible for someone to come to my house and discuss the status of my lawn with me? It’s been about 3 weeks since my first treatment with your company and would like to review the results.
Jack Sheppard 1131 45th Ave NE in St. Pete 727-420-4338. |
Bob Hall
Seminole, FL
Joey and Sean have done an excellent job in handling my lawn n shrub care! I highly recommend LawnBear!
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Ruth Whitty
Seminole, FL
Yes I am satisfied, Tracy is a knowledgeable and professionalperson.
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Ladonna Blenis
Largo, FL
Always excellent service.
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Aldelmo Lopez
Palm Harbor, FL
Prompt service. Just got first application. Waiting to see lawn results to review properly.
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Robert Schumacker
Saint Petersburg, FL
Too early to see results. But service was on time and efficient.
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Larry Lester
Clearwater, FL
Not too happy. Insect problems persist both inside and outside.
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Mike Mirabella
Tampa, FL
There continues to be areas of my back yard that need attention. Recently, there is also a section in the front yard by the garden hose that needs attention. Grass is dying.
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David Gibbs
Tampa, FL
Lawn showing definite improvement and the Technician always checks in before and after service.
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Ben Nelson
Dunedin, FL
Pest Bear's representatives are interested in doing a good job and in keeping me informed. They stay on top of what is needed so I have one less issue to spent time managing.
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Jane Keys
Tampa, FL
After one treatment my yard looks better.
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