I have been a PestBear customer for many years. I started having an issue with my lawn. I contacted them asking for someone to come and look at my lawn. They setup an appointment for Friday morning. At noon on Friday I called and said nobody came or called. They told me they had until 5PM to fulfill the call. At 4:45 I called again and eventually spoke to a manager who gave an excuse. They promised to be out on Monday morning. I waited until noon on Monday, nobody came, nobody called. I called them asking to speak to a manager. I spoke to the same person who again apologized. I am one customer but I am not going to waste my money for a company that doesn't even have the curtesy of a phone call. I canceled my service.