This is a review of the bedbug service that Terminix has performed for us. The good part, and the only good part was the outstanding helpfulness and responsiveness shown by our inspector/sales rep Richard Hatherill. He did everything possible to achieve a positive outcome, which, unfortunately was not the result.

The bedbug treatment was unsatisfactory, as we are now facing the same problem, and have been since 10 days after the guarantee period (I should have earlier questioned a skimpy 30 day guarantee for a $1,100+ service). I find myself trying to combat a bedbug problem with a vacuum cleaner and a washing machine and no real skills, with little to no assurance that I will have any lasting success. I spent a solid two weeks of intensive preparation for the treatment, which turned out to be wasted work,.