Terminix of North Carolina

Terminix of North Carolina

Terminix of North Carolina

Pest Control

Durham, NC

4.5 · 929 reviews
4.5 · 929 reviews

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About Terminix of North Carolina

Location

Durham, NC

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

105

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

929 Reviews for
Terminix of North Carolina

What people say about Terminix of North Carolina
Professional · 150
Excellent · 90
Friendly · 77
Knowledgeable · 66
Thorough · 60
· Show All
4.5 star average rating (929 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Chapel Hill, NC
Terminix
150 Golden Dr., Suite 100
Durham, NC 27705
May 24, 2025

Dear Richard;

Good morning. It was a pleasure to meet you last month. I hope all is well.

This note is in regards to a Terminix invoice dated 05/05/2025 and arrived in our mailbox yesterday, May 23, 2025. As we discussed when I signed the contract, the payment in full would be due upon completion of the project. That invoice is premature.

As I mentioned during the inspection in early May, the crawlspace door became increasingly difficult to open since its installation in early April. When you tried opening it, you also noticed that it was jamming. During that inspection, you agreed that Terminix would fix that door or install a more robust door before we considered the job completed and that Terminix would contact us within the next few weeks. Please consider whether it would be more reliable to fix or replace a custom door or to buy a standard door on-line and to build a custom frame around it. I will leave that decision to your best judgement. Our main concern is that this door be easily functional over the lifetime of the product. You also mentioned that the door could be replaced without me being present and I requested that I be on-site for that job.

I have yet to hear from Terminix or you about the next steps to fix or replace that door. As you know, we receive many junk phone calls and tend to answer only those numbers that we are familiar with. Please feel free to text me at 919-656-5585 or send an email note to danieljcherr@gmail.com to coordinate the follow-up on the door, so that we can reach closure on this project.

Best regards,

Dan Herr.
Durham, NC
Monday morning 5/19/2025, a Terminix representative came and the $180 treatment was done.
I was told someone would come out and do the snake away repellent treatment for additional $52 per our agreement. I have not received a call nor have anyone come to my resident to honor the agreement.
Please let me know be how this breach of service will be resolved; when the $52 will refunded.
Jimmy Jones.
Chapel Hill, NC
The service we received on May 20, 2025 was excellent!! The technician went above and beyond and responded to all of my question and concerns. He is always very professional and friendly.
Durham, NC
I was so impressed with your employee, Brian, when he came to perform the scheduled treatment of my home. Brian had such a pleasant attitude. More importantly, he is very knowledgeable about pest treatment. Brian was able to enlighten me about the importance of how frequently the rodent traps in my attic need to be changed. Brian was also willing and patient to answer all my questions. Terminix has benefited greatly by having Brian as an employee.
Hillsborough, NC
Checked everywhere. Worked with our schedule.
Durham, NC
Have seen considerably less roaches since your last treatment a few days ago. Thanks.
Durham, NC
Amazing and fast work!
Durham, NC
I have two (2) contracts with Terminix, one (1) for termites and one (1) for rodents and pests. These contracts generate four (4) quarterly visits each for an aggregate of eight (8) annual visits. I do not wish to be subjected to eight (8) ratings reviews; you may rest assured that I will contact you if I deem any visit to be less than satisfactory. NO more surveys please.
Durham, NC
Excellent .
Durham, NC
Very pleased with the timely service. Professional and informative.
Chapel Hill, NC
I will review your service when you’re work is completes and the mice are gone.
Durham, NC
Wonderful experience!
Durham, NC
Very professional thank u.
Carrboro, NC
Very excellent service 😃.
Chapel Hill, NC
I wish that all service providers were as customer friendly as Terminix. We have been a customer for more than 30 years. From those that answer the phone to your techs,customers first. You have always helped us with anything we needed.
Durham, NC
Always great service! Techs have always been knowledgeable and friendly.
Durham, NC
The person who came out was extremely helpful and knowledgeable.
Durham, NC
I was not very pleased to have my inspection done while out of town. This was not scheduled by me and was very surprised when I received the inspection report. I did not have a chance to speak to the technician regarding the report.
Durham, NC
A very nice Terminix man arrived at my house. His work was very thorough, and he gave me a really fine explanation of his findings re. the house crawl space. He answered all questions and seems very smart. His work really couldn't have been done better. I hope he can return here for future Terminix appointments. Joanne Hamilton He has my 5 star rating.
Morrisville, NC
Your technician arrived as scheduled. He was professional, courteous, and knowledgeable. He explained everything that he planned to do, and the results came quickly through the service report in a timely fashion. There are many lower priced vendors to chose from but your technicians and service have kept us as your customers since 2004. Thanks, John.
Durham, NC
Couldn't be more pleased with the excellent service! From our consult to our 1st treatment it felt as if we were working with old family friends. I'm impressed with how easily the service was personalized and explained well.
Durham, NC
Very good tech. Personable and very knowledgeable about his work. Enjoyed this appointment.
Chapel Hill, NC
Two visits. The second tech didn't really know why the first tech set up the call. He thought I had called back. The bug problem has gotten worse instead of better. Two guests have complained. It's been really embarrassing. I've asked to cancel the contract for a refund. No response.
Durham, NC
soliman was great he always is super thorough and listens to my concerns and makes me feel at ease!
Durham, NC
The Terminix technician was very nice and professional. He did a great job with my quarterly service.
Durham, NC
Very pleased with the service. I have seen about 10 bugs inside (spider and a light brown bug that can stretch his body looks kind of like a beetle of some sort with long legs, and a new brown bug) and about 2 outside (that beetle bug and a smokey brown)
Durham, NC
Would love to get at least a yearly internal exterminator.
Roxboro, NC
good morning, I am happy with Dustin that came out, he really didn't do anything because I didn't need anything done, no spraying or anything.. which he didn't do so he gets stars in my book.. now what ticked me off was they took it apo themselves to charge my debit card without my permission after I got a bi in my email, they HD already charged my card before I got the bill, when I called terminix to say something about this and did wrong about using my card, I kinda got an attitude and she hung up on me.. normally I have no problem with terminix they r actually really good, I like them a lot, they need to work on there phone personala little bit more.. sincerely, rio.
Durham, NC
All around a greatcompany friendly fast response would use again.
Durham, NC
Please send the technician back again. He is very good and respectable but we still have a roach problem. Please send him again.
BRS.
Chapel Hill, NC
We have seen half a dozen roaches in the house since the treatment, and we’ve also had a mouse visitor in our brand new dishwasher since the treatment.
Durham, NC
I want my money back. Roaches are multiplying and laying and I’m seeing more baby roaches than ever….
Durham, NC
An hour late, never contacted, went to wrong house first, unaware of service he needed to perform.
Roxboro, NC
Very satisfied with the service recieved.
Durham, NC
Souleymane did an excellent job yesterday! He is very thorough, and I would highly recommend.
Durham, NC
Very happy with Terminix Services. The service Rep ( Richard )was second to none.
Durham, NC
I am very pleased with the company and service. Dependable, punctual, professional and knowledgeable. The two men that I met did an excellent job with explaining the service and serving my home. I am a senior citizen both of them took the time to answer all my questions and concerns about the company and service. We truly need more people like the two staff people I met in every company. PLEASE GIVE THEM THE RAISE.
Durham, NC
Thank You.
Timberlake, NC
Have been very pleased with the service and results.
Hillsborough, NC
Yes and no. I haven’t seen any water bugs since the initial spraying, but the wasp/hornet situation has yet to be solved. I did appreciate the crawl space assessment very much and am in the process of deciding what to do about it. Everyone I’ve had contact with is friendly and nice.