Terminix of North Carolina

Terminix of North Carolina

Terminix of North Carolina

Pest Control

Durham, NC

4.6 · 592 reviews
4.6 · 592 reviews

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About Terminix of North Carolina

Location

Durham, NC

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

100

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

592 Reviews for
Terminix of North Carolina

What people say about Terminix of North Carolina
Professional · 98
Excellent · 59
Friendly · 56
Courteous · 38
Knowledgeable · 34
· Show All
4.6 star average rating (592 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Bahama, NC
SERVICE WAS GREAT...HAVE SEEN NO BUGS.
Durham, NC
Always call to tell me when they will be here, very pleased with service.
Hillsborough, NC
Kelvin was fantastic.
Cary, NC
Not at all happy with the service. Still seeing plenty of roaches.
Cedar Grove, NC
We were very disappointed with the service. The technician walked around with a broom and knocked down most but not all cob webs. He made no effort to dig into crevices and really remove the source of the problem. He also carried a house hold size spray can of what we assume was an insecticide and sprayed the sides of the windows, not all the way around the windows and not any other part of the house. We could have done that much ourselves. The spiders are making more webs at this time. I believe you said that you would come back until we were happy.

We are not happy so please do more

Frances and Bill Moore.
Durham, NC
Stephen was polite and professional and explained in detail 2hat he was going to do.
Durham, NC
the tech was very good however I didn't know what to expect.
Bahama, NC
Everyone was really nice and very professional, we are having a huge problems with ants. We see know change from the prior company. We have been fighting them ourselves. Not real sure what supposed to happen.. just wish someone would tell the truth other than they are sending the best out.
Durham, NC
I am very pleased with the service provided by Terminix of North Carolina. The service professionals came per their scheduled times, rang my doorbell to announce when they arrived, told me what they were going to do, answered questions I had and notified me when they were leaving. Very courteous and polite.
Evelyn Edelson.
Chapel Hill, NC
Richard is always knowledgeable, thorough and efficient — and a joy to have in our house!
Cary, NC
Very flexible, worked with me to set up installation.
Representative who came out to give me an estimate was professional, friendly, accommodating.
Installers updated me as they completed the job.
Sales office was great in communicating installation times, very quick with follow-up.
Durham, NC
Charles was excellent!
Chapel Hill, NC
Very satisfied. Person who came is efficient and helpful. He is a nice guy!
Durham, NC
great service.
Durham, NC
EXCELLENT, quick and easy,.
Apex, NC
Always great service by the Terminix Team! Thanks.
Raleigh, NC
Terrible service once you cancel.....Still receiving bills for a property I no longer own, after call twice to cancel services. And no one can help resolve this matter. And it is making me give you a 1 star rating.
Durham, NC
My experience with Terminix is very disappointing.The technician they sent was not adequately trained or provided with a detection or locating device for locating the existing Sentricom bait stations.There were tufts of grass pulled up and holes drilled in our lawn. That experience left me with "0 confidence" in the prospect of continuing with Terminix. I called the office to cancel both the termite contract as well as the pest control contract. Would not recommend this company.
Cary, NC
When your guy came , I told him if it would still work because it’s raining season and he said yes. Just after 7 days I see insects and spiders all around.
Chapel Hill, NC
Reliable service with a professional and personable technician! Would highly recommend.
Chapel Hill, NC
Great job, my crawl space is secure from snakes and rodents. Looks great.
Durham, NC
Satisfied with service. Do still have roaches though.
Raleigh, NC
Received services on a timely manner & services properly explained. But out of 16 old termite baits only 2 were replaced cause the rest still in good condition as stated in the statement (no idea if there’s expiration date on that). Small black ants came back in the kitchen area a week after the house was treated.
Carrboro, NC
We're very satisfied with the services we receive from Terminix and have been for years. Thank you.
Durham, NC
Very pleased with technicians knowledge and explanation of problem and treatment.
Chapel Hill, NC
He came on time (even on a very rainy day!!). Went about his business, wearing mask, keeping distance.
Durham, NC
I'm not very satisfied with my experience today. No one called to let us know they were going to come out to the property. No one let us know they came to the house. No one rang the doorbell to ask if we had any questions, issues, or general concerns. For all I know, I received an invoice from Terminix and have no proof anyone came to the property and did anything. That is not a satisfying feeling. I will be contacting Terminix.
Durham, NC
I am not getting any value for what I pay quarterly for my service. I supposedly received service just 3 days ago and I see more ants than ever before.
Chapel Hill, NC
Excellent service as always. I appreciate it very much.
Mebane, NC
I am pleased with how Brandon was personable and I look forward to continued excellent service provided by Kelvin.
Chapel Hill, NC
Richard is always fantastic. He's friendly and helpful. He listens well and makes sure that our problems are resolved quickly.
Chapel Hill, NC
Very pleased with the service I've received! Technicians on time, pleasant and knowledgeable.
Raleigh, NC
The service went well, but we still have the problem with the spiders! I think the rain that happened right after the spraying affected. I have tried to communicate with you but it has been literally impossible. wait too long.
Chapel Hill, NC
The actual pest service is great - Richard is terrific; however the scheduling department is completely overwhelmed and you are never on hold less than 15 minutes when trying to schedule service -a message cannot be left because that mailbox is always full but despite this every 1 minute the cller is directed to do this - this scheduling needs to improve. This review would be 5 stars if I was just reviewing the service technician.
Chapel Hill, NC
Great job and great technician.
Cary, NC
No.
Efland, NC
Very pleased with the service we have received so far!
Durham, NC
Excellent service.
Creedmoor, NC
I want to discontinue service. I have called multiple times and only was able go talk to some one when I pushed - set up new service - they transferred my to another department who again left me on hold and finally hung up since the on hold time was so long.
I am going to notify my bank to refuse the auto charges since I seem to be unable to speak to some one. Please escalate this message to a manager to assist with this issue.
Durham, NC
Service techs and billing service team are great- efficient and courteous, always professional.

Call center issues with scheduling could be solved with a texting feature, as most homes do not use land lines. Have now switched to email, which is less convenient. Have had difficulties with missed scheduling notices.