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Terminix Of West Michigan

Termite & Pest Control

Grand Rapids, MI

4.6 · 243 reviews
4.6 · 243 reviews
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Derek & Lisa Bailey
Whitehall, MI
I called the office due to a probable carpenter ant infestation, hoping to get help ASAP. This problem surprised us, as we have been getting quarterly treatments from Terminix for years. The office person was able to move us up slightly, but we still had to wait a couple of weeks. When I explained that the problem was between the ceiling and roof of a vaulted ceiling and that is the area that needed to be treated, I was told that "there will not be any ladders used". When Phil showed up, he was willing to use a ladder or whatever was needed to resolve this problem and he did. He was very good and even left me his number in case of further problems. Unfortunately, we have carpenter ants again as well as cluster flies and wasps, so I have left him a message to see what we need to do. I thought routine treatments would prevent these kind of problems, so I am frustrated, but I would give Phil a very good review.
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