We (a business) had an issue with squirrels on our roof damaging a condenser for one of our cooling units. ABC was very thorough in explaining their process. They got to us as soon as they could (there was severe weather that likely displaced a lot of animals and backed up many services like this), which was still in a timely fashion. They followed through on all of their time windows and kept clear communication throughout the process. We will definitely use them again, but we also kind of hope we don't need to. We recommend for others.