I called Ultra Safe Pest Management this morning and spoke to Victor. I told him our problem and he suggested I call a plumber as it would be a better use of my money... and offered further advice! I am blown away at his honesty and the integrity of him and this company... how many others would jump at making money off of you knowing that they probably couldn't fix the problem to begin with. Thank you Victor - I will recommend Ultra Safe Pest Management to everyone I know!!!