Good experience with Bell Cow with a water heater install. If you need any plumbing work done, ask for Mr. George Stump with Bell Cow. He came out and gave estimates on a couple different options of water heaters I inquired about. Mr George was very professional, honest, courteous, respectful, friendly and had a great work ethic. He was extremely knowledgeable about each option and detail. He knew exactly what it took to professionally install each kind. He was punctual and came at the time we agreed to. Mr George worked around our busy work schedules. He came back today to install our water heater. He was again on time and ready to work. All I can say is that he knows his plumbing equipment and his experience shows it. His tools were very neat and orderly and he brought everything he needed for the job. He was very professional with the install and was very careful with my new hybrid water heater. He piped in the water lines and hooked everything up like a work of art. His attention to detail was very impressive to watch. Everything was extremely neat and straight when the install was completed. He took time to answer any questions I had. He showed me the controls and explained the functions of each mode. At the end, he cleaned up the job site better than he found it. Mr George is a A+ professional plumber and his experience shows. If Bell Cow's other workers are anything like Mr. George's work ethics, then you'll have a great experience. I felt like the price was fair for the install work on my hybrid unit. The admin department is in process of helping me with a Duke-energy rebate form for the hybrid water heater unit installation. So far so good! Thanks.