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Bell Cow Services

Heating & Air

Fayetteville, NC

4.6 · 404 reviews
4.6 · 404 reviews
John Bolen
Fayetteville , NC
Had backcheck valve checked by BellCow. When job was scheduled we told woman from BellCow who asked us which water co we had- (Aqua NC). She made no mention that they didn"t enter results for Aqua into the BSI computer program (as required by Aqua). We then asked the Technician who did check if he would enter results into the BSI computer program as required by Aqua, he stated "Yes it would be entered ". 6 weeks later, it"s still not done. We"ve made numerous calls to BellCow - no response. They acted like they had no idea what we were talking about. We were told a supervisor would call us back, no call received. They took our money and provided no service. Beware of this company if you get your water from Aqua. We requested written copy of the backflow report which we have never received.
No honesty or integrity from this company.
Business Owner's Reply · 4 months ago (Jun 30)
We have submitted the back flow check results to Aqua and BSI. Manager has been in contact with customer and has reached out to Aqua to find out what the delay is. We will continue to follow up with Aqua and BSI and communicate with customer.
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