Company and sales do not reply back to issues in a timely manner. Pool cleaner left my pool unclean and both lanai doors open for my dogs to leave the premises. After three visits I have contacted the sales person who signed me up twice already. The first time he responded saying he would talk to management and get a resolution and someone would be back out but no one ever did nor did they follow up at all. This last time no one has responded to messages or emails to get any resolution or cancel. Disputing on my credit card as they are not providing the service I'm supposed to be receiving and cannot be reached. It seems I'm only paying to rent their salt system as they are not doing a good job cleaning the pool and the tiles are growing algae.