Jonathan came to our house on a Saturday, 3-20-2021. He was very informative, very thorough and professional. He left about 40 traps in our big house and small attached apartment with a crawl space. He even left traps in our extra outside garage. I can not wait til some one comes back and checks the traps to see the results. So far, I am very please with Freedom's service. I really appreciate that I was accommodated so quickly as a new customer. Linda R Pochask/ Essex Street/ Beverly, MA.