Freedom Pest Control

Freedom Pest Control

Freedom Pest Control

Pest Control

Massachusetts

4.8 · 563 reviews
4.8 · 563 reviews


1 Photos

  • Freedom Pest Control - Pest Control in Massachusetts - Gallery Photo 1

About Freedom Pest Control

Location

Massachusetts
Also serving: New Hampshire

Services

Pest Control
Additional Services: Animal Control · Animal Trapping & Exclusion · Ant Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Carpenter Ant Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection · Tick Control

Products

Intrap Remote Monitoring

Business Hours

Mon-Fri: 7am-5:30pm; Sat: 8am-12pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

27

Business Qualifications

MAPAC: Massachusetts Association of Problem Animal Controllers
NEPMA: New England Pest Management Association
NPMA: National Pest Management Association
ESA: Entomological Society of America
AMCA: American Mosquito Control Association

About This Business

Freedom Pest Control of Topsfield, Massachusetts was started in 1994 specializing in insect extermination, animal and pest removal and exclusion for both commercial and residential customers.

563 Reviews for
Freedom Pest Control

What people say about Freedom Pest Control
Professional · 138
Knowledgeable · 100
Friendly · 71
Thorough · 50
Courteous · 41
· Show All
4.8 star average rating (563 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Wenham, MA
The technician was very professional, on time and answered our questions. We were very happy with the initial meeting. The phone rep was also great setting up the appointment.
Topsfield, MA
From the moment we made the call, service was prompt, professional and courteous. The person who took the call was very friendly and understanding and put us on the fast track for scheduling. The technician arrived on time and was quite proficient. Most importantly, no more Pests!!
Thanks again,
Chris and Marcy Armitage.
Middleton, MA
We were very happy with your service.
Middleton, MA
Great friendly gentleman came and explained the gold service and explained why we were having some issues. Very respectful and wearing mask!
South Hamilton, MA
Polite and professional as always with a good documented review of what was found and what was done.
Wenham, MA
I was very happy with the service from both Jon and Chris ... Jon took care of a carpenter bee / hornet infestation around the exterior of my house, and happened to notice a possible rodent hole in the corner eave. Chris came by the following week to evaluate, and determined it was an old hole possibly caused by insects / woodpeckers. He told me no further work needed to be done, which was a huge relief. I appreciated their timely manner in servicing my needs, and their professionalism.
Newbury, MA
This is the second time we called Freedom Pest Control
We were extremely happy with the service and the service person who came.
He reviewed our issue, suggested a plan we originally did not consider, are very happy with his
suggestion. He also explained what our problem was and how he will remove the issues.

Very Happy.
Merrimac, MA
Great service and great people! Chris showed up on time and was very helpful!
Topsfield, MA
Your representative was courteous and knowledgeable. I was very happy with the visit.
Gloucester, MA
We are pleased.
The technician was professional and answered my questions.
He used proper face protection and social distancing.
Middleton, MA
Did a great job.
Andover, MA
Great service! No pests now.

Thank you.
Hampstead, NH
So far the treatment has worked and has solved the carpenter bee issue. Thanks.
Rockport, MA
Very happy. Thank you.
Georgetown, MA
Always informative, courteous, friendly and helpful service . Very happy I’ve remained a gold customer for these past years - well worth the annual fee.
Rockport, MA
very professional and have had no critter problems for the last several years.
Danvers, MA
Very happy. Deb is great - worked with her before.
West Newbury, MA
Very professional and thorough. Answered all our questions. Looking forward to a no-pest year.
Merrimac, MA
Always professional and courteous, would highly recommend, have been customers for 15+ years!
Business Owner's Reply · 4 years ago (Apr 7, 2016)
Carol & Tim,
Wow! 15 years and counting. We are very lucky to have a wonderful client base and your continued faith in our services affirms that we are doing something right. We are very grateful for your continued loyalty. Thank you so much for taking the time to submit your review.
All The Best,
Norma
Manchester, MA
I was somewhat perplexed, the service was complete in less than 5 mins. I’m not sure that what I asked for had been done!
Business Owner's Reply · 19 days ago (Jun 15)
Hello Michael. The original work order was to treat interior as well as exterior and to check stations in the home. The technician noted that when he arrived, you stated the only issue was exterior which is why the service did not take long. If there was a misunderstanding here and you are in need of interior service, please call to schedule. Thank You, Norma
Rowley, MA
Happy with Chris looking at the situation and now waiting for Confirmation on what day he comes back to take care of it.
Chelsea, MA
Great service! Called and got something scheduled right away. Technician came and was helpful and resolved issue with a skunk in the first appointment. Thanks!
Georgetown, MA
We have been with Freedom for quite some time. The techs are always punctual and friendly. I tell everybody about the gold plan as it has been very beneficial to us. I recommend Freedom to everyone who asks. Thank you.
Business Owner's Reply · 4 years ago (Mar 25, 2016)
Julie,
Thank you so much for taking time out of your busy day to submit this review. We appreciate your continued loyalty and strive to be deserving of your kind words.
Norma
Danvers, MA
Superb service... From the evaluation of my problem through to the resolution. Very knowledgeable crew, shows up and gets the job done. No mess, no fuss for the customer. Recommended without hesitation.
Beverly, MA
Have been a client for 6 years now. Extremely satisfied with their treatment program and customer service. Technicians are knowledgeable, courteous and always ready to answer questions and offer advice.
Georgetown, MA
We are new customers but so far VERY happy! We really liked the tech that came out for our first service.
Boxford, MA
courteous and professional. Recent ant removal....falling out of the ceiling!!!! Good job!
Middleton, MA
Great service !!
Topsfield, MA
Mostly. Waiting for a return for pesky carpenter bees.
Woburn, MA
Great service! Courteous, thorough and reasonable cost!
Haverhill, MA
i'm disappointed that i found out that I have to wait until august for you to evict the bats. I called on the 22 of may there was 9 days to complete the job. not happy at all
\.
Business Owner's Reply · 25 days ago (Jun 9)
Hello George,

I am sorry that you were disappointed at the timing of your inspection. We are scheduled generally a week to two weeks out and the bat remediation requires a 2 person team. You called on the Friday before the last week of Bat Remediation to report and issue and schedule an inspection.

The schedule was full for the week of the 25th to the 30th as there were several customers who decided to schedule the service during the last week, knowing they would otherwise be forced to wait until August.

Because the roof heats up during the day, we make every effort to complete service by noon which limits the schedule even further.

I am happy to schedule treatment for the first week in August if you like, the schedule for the beginning of the month also tends to fill quickly.

Again, I am sorry we were unable to accommodate service before the end of May.

Wishing You All the Best,
Norma
Merrimac, MA
It's only been 5 days.The service rep was very knowledgeable and courteous.
Boxford, MA
Very happy with all my interaction with Freedom Pest Control from my initial inquiry and Mary reaching out via texting to verify our needs, to the technician treating our Carpenter Bee issue. Will be using Freedom Pest control from now on!
Georgetown, MA
Chris came out to handling's both my bird and bee problem. He took care of them both quickly and professionally. Great service!
Gloucester, MA
Great team to work with. Have been with Freedom for about 4 years at 2 different locations; without exception every one of their techs has been knowledgeable, professional, prompt, thorough and efficient as heck. And whatever they do, it works! Mice, ants, bees/hornets, spiders - we've had it all. Wouldn't go anywhere else to have this stuff taken care of.
Byfield, MA
I am happy with your service for the most part, but being a Gold Member I had expected that you would come at the start of spring and not have to be called.
The fellow who came, I think his name was Cam, was a pleasure -- he knew what he was doing and did it all well.
Business Owner's Reply · 2 years ago (Oct 26, 2018)
Thank you so much for this great review! So happy we are providing you with the service you deserve.
Saugus, MA
Great service!
Merrimac, MA
Very happy so far with the people & results.
Ipswich, MA
Everyone has been excellent...I will refer them to everyone I know.
Salem, MA
Very happy with service. Workers were courteous and professional
23 squirrels one skunk and one raccoon were trapped and removed in a four week period. They are no longer in the roof voids.