Freedom Pest Control
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Freedom Pest ControlPest ControlMassachusetts4.8 · 967 reviews
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4.8 · 967 reviews
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12 Photos
About Freedom Pest Control
Location
MassachusettsAlso serving: New Hampshire
Services
Pest ControlAdditional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Carpenter Ant Control · Mosquito Control · Moth Control · Nuisance Wildlife Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection · Tick Control
Products
Intrap Remote Monitoring
Business Hours
Mon-Fri: 7am-5:30pm; Sat: 8am-12pm; Sun: Closed
Payment Options
Visa, Mastercard, American Express, Discover, Cash, Check
Years in Business
30
Business Qualifications
MAPAC: Massachusetts Association of Problem Animal ControllersNEPMA: New England Pest Management Association
NPMA: National Pest Management Association
ESA: Entomological Society of America
AMCA: American Mosquito Control Association
About This Business
Freedom Pest Control of Merrimac, Massachusetts was started in 1994 specializing in insect extermination, animal and pest removal and exclusion for both commercial and residential customers.967 Reviews for
Freedom Pest Control
What people say about Freedom Pest Control
Professional · 238
Knowledgeable · 169
Friendly · 108
Thorough · 103
Excellent · 81
Prompt · 71
Helpful · 58
Efficient · 55
Courteous · 53
Highly Recommend · 53
Great Service · 51
Polite · 36
Pleasant · 35
Satisfied · 33
Experienced · 29
Responsive · 28
Reliable · 22
Kind · 18
Wonderful · 17
Personable · 16
Timely · 16
Awesome · 15
Honest · 14
Outstanding · 14
Fast · 13
Accommodating · 7
Attentive · 7
Fantastic · 7
Quality · 7
Pleasure to Work With · 6
Punctual · 6
Trustworthy · 6
Fair · 5
Caring · 4
Dependable · 4
Diligent · 4
Attention to Detail · 3
Easy To Work With · 3
Exceptional · 3
Fabulous · 3
Thoughtful · 2
Warm · 2
Committed · 1
Reasonably Priced · 1
Smart · 1
Show Less
4.8 star average rating (967 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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Susan N.
West Newbury, MA
Inspection was done quickly and, even better, there were "no nibbles" — so either the bait system is working, or no mice have been indoors yet.
Business Owner's Reply · A day ago
Susan,
It's fantastic to hear that the inspection was conducted swiftly and that there have been "no nibbles" since then. This suggests that either the bait system is effectively deterring mice or that no mice have entered your indoor space. This is great news for pest control and shows that the measures taken have been successful in maintaining a pest-free environment. If you have any more updates or questions, please don't hesitate to share. Your satisfaction and peace of mind are important! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Commercial Pest Inspector |
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John G.
Merrimac, MA
I was very happy with the service and the professionalism of your technician.
Business Owner's Reply · A day ago
John,
I'm glad to hear that you were pleased with the service and professionalism of the technician you worked with. If you have any more feedback or if there's anything else I can assist you with, please feel free to let me know. Your satisfaction is important, and I'm here to help. Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Commercial Pest Inspector |
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Jane M.
Byfield, MA
I phoned freedom pest control a week after the first visit which had no effect on the wasp situation. 8/25/23 They schedule another visit for treatment on 9/2623. Supposedly they will call if sooner appointment available. Sorry it’s taking a month for someone to do a second treatment.
Business Owner's Reply · 14 days ago (Sep 14)
Jane,
I'm glad that we were able to take care of the wasp issue far sooner than the 09/26/2023. Initially the date offered was far outside the time that it should have been and for that we apologize. Your wasp issue should now be completely under control after the service yesterday. Thank you for your patience and for choosing Freedom Pest Control to keep you pest free. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Kristin C.
Amesbury, MA
Very happy !! Thank u.
Business Owner's Reply · 23 days ago (Sep 5)
Kristin,
Thank you for choosing Freedom Pest Control to control pests in your home. We are happy that you are happy with our services. Should you ever have any questions at all about our services please feel free to reach out at anytime. Thank you, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Maria G.
Salisbury, MA
Justin was great and spent his time explaining everything about the process to me and answering my questions. The hornet's nest was removed in no time at all, and by the next day there were no signs of any remaining bees.
Business Owner's Reply · A month ago (Aug 30)
Maria,
It sounds like Justin provided excellent service and effectively addressed the hornet's nest issue. His willingness to explain the process and answer your questions demonstrates his commitment to customer satisfaction. The swift removal of the hornet's nest and the absence of remaining bees by the next day indicate a job well done. If you have any further concerns or questions about pest control or related topics, feel free to ask! Thank you, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Mary C.
Newton, NH
Great servixe.
Business Owner's Reply · A month ago (Aug 30)
Mary,
Thank you very much for the great review. Should you ever have any questions or concerns at all about the services provided to you by Freedom Pest Control, please don't hesitate in reaching out. Thank you, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Katie M.
Salem, MA
Thank you so much Freedom Pest Control for being so gentle and kind to me and my family to help get rid of this rat problem. We have noticed a significant difference ever since! Thank you for the helpful advice. I appreciate you!
Business Owner's Reply · A month ago (Aug 30)
Katie,
You're very welcome! It's great to hear that Freedom Pest Control was able to provide gentle and effective assistance in addressing your rat problem. Their kindness and helpful advice have made a positive impact on your situation, leading to noticeable improvements. If you have any more questions or require further assistance in the future, don't hesitate to reach out. Wishing you a pest-free and comfortable environment for you and your family! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Commercial Pest Inspector |
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Mike M.
Groveland, MA
Absolutely Satisfied with the Timliness, Professionalism, and Calming way Justin Miller Represented Freedom Pest Control. Bees are gone up to this point and I look forward to seeing Justin shortly to ensure all continues to be well! Thank You Again!
Business Owner's Reply · A month ago (Aug 14)
Mike,
It sounds like you had a great experience with Justin Miller and Freedom Pest Control. I'm glad to hear that the issue with the bees has been resolved and that you're satisfied with the timeliness, professionalism, and calming demeanor that Justin displayed. If you have any more pest control needs or any other questions in the future, don't hesitate to reach out. Thank you for sharing your positive feedback! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Commercial Pest Inspector |
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Joseph Z.
Groveland, MA
Prompt professional dependable thank you!
Business Owner's Reply · A month ago (Aug 14)
Joseph,
You're welcome! If you have any more questions or need further assistance, feel free to ask. We a re here to help! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Commercial Pest Inspector |
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Teresa D.
Wenham, MA
Our technician, Jon Gagnon, was very thorough and extremely informative.
Business Owner's Reply · 2 months ago (Aug 8)
Teresa,
It's wonderful to hear that your technician, Jon Gagnon, provided a thorough and informative experience. Technicians who take the time to explain things and ensure you have a clear understanding of the situation can make a significant difference in customer satisfaction. If you have any more interactions with Jon or any other technicians in the future, I hope they continue to provide the same level of service. If you need any further assistance or have more questions, feel free to reach out! Thank you for choosing Freedom Pest Control! Jeannie Vadeboncoeur Commercial Pest Inspector |
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Karen P.
Amesbury, MA
Jon was professional,knowledgeable,and thorough. He answered my questions and explained everything he was going to do. Very happy with our first appointment. Thank you.
Business Owner's Reply · 2 months ago (Aug 8)
Karen,
It sounds like you had a positive experience with Jon during your appointment! It's always great to have professionals who are knowledgeable and thorough, as it helps ensure that your questions are answered and that you have a clear understanding of the processes involved. If you have any more appointments or interactions with Jon in the future, I hope they continue to be just as helpful and satisfactory. If you have any further questions or need assistance with anything else, feel free to ask! Thank you for choosing Freedom Pest Control! Jeannie Vadeboncoeur Commercial Pest Inspector |
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Cheri B.
Danvers, MA
Jon, was a professional getting rid of the wasps & yellow jacket nests. Can't believe he didn't get stung. Jon knew what he was doing & did it well. Thank you.
Business Owner's Reply · 2 months ago (Aug 3)
Cheri,
It sounds like Jon is experienced and skilled in handling wasp and yellow jacket nests. Dealing with stinging insects like wasps and yellow jackets can be dangerous, so having someone knowledgeable and proficient in their removal is crucial. It's great to hear that Jon was successful in his efforts and that he managed to handle the situation without getting stung. When it comes to pest control, having a competent and efficient expert like Jon can make all the difference in ensuring the safety and effectiveness of the process. It's good to know that you had a positive experience with his services and that he was able to address the issue with expertise. Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Commercial Pest Inspector |
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John & Kendell A.
Ipswich, MA
Dave has been excellent. He is exceptionally thourogh and informative. I would not hesitate to recommend Freedom Pest Control.
Business Owner's Reply · 2 months ago (Aug 1)
John & Kendall,
It's fantastic to hear that Dave from Freedom Pest Control has been providing you with excellent service. Having a thorough and informative technician can give you peace of mind, knowing that your pest control needs are being handled with care and expertise. Your positive experience and willingness to recommend them further emphasize the quality of their service. If you continue to have any pest-related concerns or need assistance with anything else, don't hesitate to reach out. Dave and the team at Freedom Pest Control seem to be doing a great job, and they'll likely be glad to assist you in the future. Feel free to ask if you have any more questions or need further help. Thank you for choosing Freedom Pest Control, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Larry C.
Haverhill, MA
Responsive and have taken care of issues in one trip.
Business Owner's Reply · 2 months ago (Jul 24)
Larry,
Fantastic news! We are happy to know that some of your pest issues were thoroughly addressed during the first visit. This is the exception and not the norm for most pest issues so being able to alleviate issues this quickly is great news! Please let us know if you have any questions at all about the services. Thank you for choosing Freedom Pest Control. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Jean H.
Merrimac, MA
Justin was great , explained the bug problem and set down traps. Very happy with your services.
Business Owner's Reply · 2 months ago (Jul 21)
Jean,
Thank you for your feedback! I'm glad to hear that Justin provided excellent service by explaining the bug problem and effectively setting down traps. Customer satisfaction is our top priority, and we're thrilled that you're happy with our services. If you have any more bug-related issues or any other concerns in the future, don't hesitate to reach out to us. Jeannie Vadeboncoeur Commercial Pest Inspector |
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Christopher A.
Topsfield, MA
These people have been there for me countless times… from mice to hornets to ground hogs to red squirrels!!
Can’t recommend them highly enough!!!
Business Owner's Reply · 2 months ago (Jul 21)
Christopher,
It sounds like you've found a reliable and trustworthy pest control service! Dealing with various pests like mice, hornets, ground hogs, and red squirrels can be challenging, but having a team that has consistently been there for you and provided effective solutions is invaluable. Your positive recommendation speaks volumes about their expertise and dedication to solving pest-related issues. If you continue to have any more pest problems in the future, you can rest assured knowing that they'll be there to help. Remember, regular maintenance and prevention are key to keeping pests at bay. Thank you for sharing your positive experience! We're here to help! Jeannie Vadeboncoeur Commercial Pest Inspector |
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Jodi & Steve H.
Newmarket, NH
Tom and his crew are timely, professional and a delight to work with.
Business Owner's Reply · 2 months ago (Jul 19)
Jodi & Steve,
It sounds like you've had a wonderful experience with Tom our crew! Timeliness, professionalism, and being a delight to work with are all important qualities that can make any service experience enjoyable and stress-free. Having a staff that operates efficiently and maintains a high level of professionalism is a testament to their dedication and expertise. It's also heartening to hear that they have been delightful to work with, as a positive attitude and friendly demeanor can enhance the overall customer experience. If there's anything else you'd like to share or if you have any other questions, feel free to let me know. I'm here to assist you! Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Danielle G.
Newburyport, MA
Justin was amazing! Not only was he knowledgeable and very professional he was such a nice, kind human! We feel very confident that our pest issues are in good hands with Freedom Pest.
Business Owner's Reply · 2 months ago (Jul 19)
Danielle,
It's fantastic to hear about your positive experience with Justin from Freedom Pest! Having a knowledgeable and professional technician who is also friendly and kind can make all the difference when dealing with pest issues. Feeling confident that your pest problems are being handled well brings peace of mind, and it's evident that Justin's expertise and demeanor left a lasting impression. It's crucial for service providers to have skilled and compassionate staff who can not only resolve the problem efficiently but also provide a pleasant customer experience. If you ever need any further assistance or have other pest-related concerns, don't hesitate to reach out. I'm here to help! Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Ed B.
Woburn, MA
The person came, quickly recognized the kind of “nest” above the window, took it out, and that was that. The hornets were getting in by the slightly ajar window at the top (that we hadn’t realized was cracked open). He called the office and the price was reduced because he didn’t have to do much.
Business Owner's Reply · 2 months ago (Jul 19)
Ed,
That sounds like a smooth and efficient resolution to the hornet problem! It's great to hear that the Freedom Pest Control technician who came to help was able to quickly identify the issue and take appropriate action. Sometimes, small oversights like a slightly ajar window can lead to unexpected pest problems, but it's reassuring to know that the situation was handled promptly. It's also commendable that the office reduced the price since the job required minimal effort. That demonstrates a fair and customer-oriented approach to their services. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Alexis B.
Roxbury, MA
Monthly service is awesome and response to emergency calls are phenomenal!
Business Owner's Reply · 2 months ago (Jul 19)
Alexis,
I'm glad to hear that you are satisfied with the monthly service and the prompt response to emergency calls! It's important for Freedom Pest Control to deliver excellent service, especially when it comes to emergencies. If you have any other feedback or questions, feel free to share, and I'll be happy to assist you! Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Jeremiah L.
Ipswich, MA
Jon is the man! Great service as always.
Business Owner's Reply · 3 months ago (Jul 10)
Jeremiah,
That's fantastic to hear! It sounds like Jon consistently delivers excellent service. It's always wonderful to have dedicated and reliable individuals who go above and beyond to ensure customer satisfaction. If you have any other comments or if there's anything else I can assist you with, please let me know! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur |
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Briar-Rose F.
Byfield, MA
Wonderful service!! Very helpful when booking appointment and they took care of the problem right away!
Business Owner's Reply · 3 months ago (Jul 10)
Rose,
Thank you for your feedback! I'm glad to hear that you had a positive experience with the service and that your appointment was promptly addressed. Providing excellent customer service and resolving issues efficiently are important goals for businesses. If you have any more questions or need further assistance, feel free to ask! Thank you for choosing Freedom Pest Control. Jeannie Vadeboncoeur |
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Jean P.
Seabrook, NH
First time and very impressed. I did a lot of research, made the decision to go with your company. When I called o, I was expecting a big sell thing. Quite the opposite!
My husband was home when your tech came by(great guy !..very likeable and informative.) My husband was very impressed by my choice.
Business Owner's Reply · 3 months ago (Jul 5)
Jean,
Thank you for your kind words! I'm glad to hear that you had a positive experience with our company. We strive to provide excellent customer service and ensure that our customers feel informed and satisfied with their decision. It's great to know that the technician who visited your home was likable and informative, and that your husband was impressed with your choice. If you have any further questions or need assistance, feel free to ask. We're here to help! Thank you for choosing Freedom Pest Control Jeannie Vadeboncoeur Commercial Pest Inspector |
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James D.
Merrimac, MA
Couldn’t be happier great service, very accommodating. Thank you.
Business Owner's Reply · 3 months ago (Jul 3)
James,
You're welcome! I'm glad to hear that you're happy with the pest control service you received. It's important to have reliable and accommodating professionals when dealing with pest-related issues. If you have any more questions or need further assistance in the future, don't hesitate to ask. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Kathy P.
Amesbury, MA
Freedom Pest is always very professional and friendly too. Thank you!
Business Owner's Reply · 3 months ago (Jun 28)
Kathy, You're most welcome! We're delighted to hear that Freedom Pest has consistently provided you with professional and friendly service. It's always our goal to ensure our customers have a positive experience and feel valued.
We deeply appreciate your kind words and continued support. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help you with any pest-related concerns you may have. Thank you again for your kind feedback! Jeannie Vadeboncoeur Commercial Pest Inspector |
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Liz C.
Topsfield, MA
Tom and Deb were wonderful. I also gave your company a big shout out on Facebook.
Business Owner's Reply · 3 months ago (Jun 28)
Liz, Thank you so much for your kind words about Tom and Deb! I'm glad to hear that you had a wonderful experience with them. Your appreciation means a lot to us.
We also appreciate your support in giving our company a shout out on Facebook. Word-of-mouth recommendations and positive feedback from satisfied customers like you are incredibly valuable to us. It helps us grow and serves as a testament to the quality of our services. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to help! |
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Bill L.
Salisbury, MA
The technician was professional, on time and provided excellent service.
Business Owner's Reply · 3 months ago (Jun 28)
Bill,
It's great to hear that you had a positive experience with the Freedom Pest Control technician! Professionalism, punctuality, and excellent service are certainly important qualities when it comes Freedom Pest Control. It seems like the technician met your expectations and provided a satisfactory level of service. If you have any more specific questions or if there's anything else I can assist you with, please feel free to let me know! |
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Paul L.
Danvers, MA
john was very attetive and pleasant to talk to.
Business Owner's Reply · 3 months ago (Jun 28)
Paul,
Thank you for sharing your positive experience with Jon! We're glad to hear that he was attentive and pleasant to talk to. Providing excellent Pest Control service is our top priorities, and it's always rewarding to know that our team members are meeting as well as exceeding that expectation. We'll make sure to pass along your kind words to Jon. Feedback like yours is truly encouraging and motivates us to continue delivering exceptional service to our valued customers. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We're here to help! Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Mary B.
Haverhill, MA
Excellent and knowledgeable. Have faith will fix my problem.
Business Owner's Reply · 3 months ago (Jun 23)
Mary,
Thank you for your trust! We will do our very best to help you with any and all pest problems or questions you may have. Please go ahead and let us know what you need assistance with, and we will provide you with the most accurate and helpful information possible. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Norma S.
Gloucester, MA
Freedom communicated well and fixed our issue first visit. Would recommend.
Business Owner's Reply · 3 months ago (Jun 20)
Norma,
That's great to hear! Effective communication and resolving the issue on the first visit are certainly important factors in providing excellent service. It's wonderful that Freedom Pest Control demonstrated these qualities and was able to address your concern efficiently. Thank you for your recommendation! If there's anything else I can assist you with, please feel free to ask. Thank you for choosing Freedom Pest Control. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Geoffrey W.
Groveland, MA
Jon was prompt, knowledgeable and friendly. Very professional.
Business Owner's Reply · 3 months ago (Jun 20)
Geoffrey,
It's fantastic to hear that Jon provided such a positive experience during your interaction. Being prompt, knowledgeable, friendly, and maintaining a high level of professionalism are all important qualities for Freedom Pest Control technicians. It seems like Jon exhibited these qualities, which likely contributed to a smooth and enjoyable experience. Thank you for choosing Freedom Pest Control. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Shirley T.
Rowley, MA
Very thorough job - was very polite and considerate.
Business Owner's Reply · 3 months ago (Jun 20)
Shirley,
That's wonderful to hear! When Freedom Pest Control technicians are thorough in their work and demonstrate politeness and consideration, it reflects their professionalism and commitment to providing excellent service. It's great that you had a positive experience with their work. Thank you for choosing Freedom Pest Control. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Kathy P.
Topsfield, MA
Very pleased.
Business Owner's Reply · 3 months ago (Jun 20)
Kathy,
I'm glad to hear that you've had such positive experiences with the pest control services provided to you by Freedom Pest Control. Please be sure to contact us with any questions you may have about your services. Thank you for choosing Freedom Pest Control. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Barbara G.
Groveland, MA
Very knowledgeable, friendly and courteous.
Business Owner's Reply · 3 months ago (Jun 20)
Barbara,
Thank you for your kind words! We are here to help you with any questions or information you need. Just let us know how we can assist you, and we will do our best to provide you with a knowledgeable, friendly, and courteous assistance. Thank you for choosing Freedom Pest Control. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Pat P.
Georgetown, MA
Very personable technician and professional service.
Business Owner's Reply · 2 years ago (Jul 19, 2021)
Pat,
Thank you for letting us know that your service technician was courteous and quick. Please let us know if you continue to have spider issues. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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John M.
Haverhill, MA
Service Worked.
Business Owner's Reply · 4 months ago (Jun 9)
John,
That's fantastic to hear! It's always great when a service not only meets your expectations but also resolves the issues you were facing. A pest-free environment is definitely a desirable outcome, and it's wonderful that the service provided by the company was able to achieve that for you. If you have any other questions or need assistance with anything else, please don't hesitate to let me know. I'm here to help! Best Regards, Jeannie Vadeboncoeur |
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Paul P.
Peabody, MA
Great company
Would recommend!
Business Owner's Reply · 4 months ago (Jun 9)
Paul,
We are so glad to hear that you have such a positive opinion and would highly recommend Freedom Pest Control. Word-of-mouth recommendations are powerful and can greatly contribute to a company's success. If you have any other questions or need further assistance, feel free to ask. I'm here to help! Best Regards, Jeannie Vadeboncoeur |
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Terri Lee C.
Topsfield, MA
Always perfrct.
Business Owner's Reply · 4 months ago (Jun 9)
Terri,
Customer satisfaction is essential, and it's great to know that your experiences have been consistently positive. If there's anything else I can assist you with or if you have any further comments, please feel free to let me know. Best Regards, Jeannie Vadeboncoeur |
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Richard R.
Newbury, MA
Prompt efficient professional.
Business Owner's Reply · A year ago (Sep 9, 2022)
Richard,
Excellent news. Jon will be so pleased that you had taken the time to offer this excellent review. Thank you for choosing Freedom Pest Control. Best Regards, Jeannie Vadeboncoeur Commercial Pest Inspector |
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Diane D.
Salisbury, MA
Love the service!
Very responsive and knowledgeable, also very nice.
Business Owner's Reply · 4 months ago (Jun 9)
Diane,
I'm glad to hear that the service you received was prompt, efficient, and professional! Providing a high level of service is important in any industry, and it's great to know that your experience met those expectations. If there's anything else I can assist you with or if you have any further comments, please let me know. I'm here to help! Best Regards, Jeannie Vadeboncoeur |
