Freedom Pest Control

Freedom Pest Control

Freedom Pest Control

Pest Control

Massachusetts

4.8 · 1145 reviews
4.8 · 1145 reviews

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12 Photos

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About Freedom Pest Control

Location

Massachusetts
Also serving: New Hampshire

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Carpenter Ant Control · Mosquito Control · Moth Control · Nuisance Wildlife Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection · Tick Control

Products

Intrap Remote Monitoring

Business Hours

Mon-Fri: 7am-5:30pm; Sat: 8am-12pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

31

Business Qualifications

MAPAC: Massachusetts Association of Problem Animal Controllers
NEPMA: New England Pest Management Association
NPMA: National Pest Management Association
ESA: Entomological Society of America
AMCA: American Mosquito Control Association

About This Business

Freedom Pest Control of Merrimac, Massachusetts was started in 1994 specializing in insect extermination, animal and pest removal and exclusion for both commercial and residential customers.

1145 Reviews for
Freedom Pest Control

What people say about Freedom Pest Control
Professional · 270
Knowledgeable · 198
Thorough · 134
Friendly · 128
Excellent · 103
· Show All
4.8 star average rating (1145 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
As always your technician was pleasant, courteous and very professional and informative.
Business Owner's Reply · 3 days ago (Dec 23)
Stephen,

Thank you so much for your kind words! We're delighted to hear that our technician provided a pleasant, courteous, and professional experience. Ensuring you are informed and comfortable is always our top priority. If there's anything else we can assist you with, please don’t hesitate to let us know!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Excellent service from Mike! Arrived when he said would and very efficient.
Business Owner's Reply · 3 days ago (Dec 23)
AnnMarie,

Thank you so much for your wonderful feedback! We're delighted to hear that Mike provided excellent service and was both punctual and efficient. We'll be sure to pass along your kind words to him. If you need anything else, please don’t hesitate to reach out!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Topsfield, MA
Felix came over to give the house a once over and it seems likely that he identified the areas of concern and filled in several holes where pest could enter the home. He was easy to work with and very professional as he moved through the home. I'm looking forward to working with Felix in the future.
Business Owner's Reply · 3 days ago (Dec 23)
Michael,

Thank you for sharing your experience! We're thrilled to hear that Felix was thorough, professional, and easy to work with during his visit. It’s great to know he addressed areas of concern and took steps to secure your home. We’ll be sure to pass along your kind words to him. We look forward to continuing to work with you in the future!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Mike was great,walked me through everything. Very knowledge.
Business Owner's Reply · 7 days ago (Dec 19)
Jennifer & Shaun,

Thank you so much for your kind words! We're delighted to hear that Mike provided such excellent service and took the time to walk you through everything. His knowledge and thoroughness are qualities we truly value in our team.

We'll be sure to pass along your compliment to Mike—he’ll be thrilled to know he made such a positive impression. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Freedom Pest Control!

Jeannie Vadeboncoeur
Customer Service Supervisor
Mike was on time called 30 minutes before arriving, was thorough and communicated info well. Very positive.
Business Owner's Reply · 7 days ago (Dec 19)
John,

Thank you so much for your kind feedback! We're thrilled to hear that Mike provided such a positive experience, arriving on time, communicating effectively, and being thorough during his visit. We take pride in our team's dedication to excellent service, and it's always wonderful to hear when it makes an impact. We'll be sure to share your compliments with Mike.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
best tech.
Business Owner's Reply · 13 days ago (Dec 13)
Anthony,

Thank you for taking the time to compliment the Freedom Pest Control technician who provided you with service. We appreciate your business.

Thank you for choosing Freedom Pest Control.

Jeannie Vadeboncoeur
Customer Service Supervisor
Salem, MA
Excellent service today!!
Business Owner's Reply · 15 days ago (Dec 11)
Carole,

Thank you so very much for the 5 star review! We appreciate you taking the time to offer us this strong indications that you are very happy with the pest control services we provide to you.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Haverhill, MA
Every one of techs has been very professional and friendly. They've answered all my question and addressed any of my concerns.
Business Owner's Reply · 21 days ago (Dec 5)
Barbara,

Thank you so much for your kind words! We’re thrilled to hear that our team has been professional, friendly, and attentive to your questions and concerns. Your satisfaction is our top priority, and it’s wonderful to know we’ve been able to meet your expectations. Please don’t hesitate to reach out if there’s anything more we can do for you!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
The technicians were efficient and always pleasant. They spent time to find all the spots where the bait is located. The office is accommodating. I feel like this company has my back when it comes to pest control.
Business Owner's Reply · 21 days ago (Dec 5)
Peggy,

Thank you for your wonderful feedback! We're so glad to hear that our technicians were efficient and thorough, and that the office team has been accommodating. It means a lot to us that you feel supported and confident in our services. We truly value your trust and are here whenever you need us. Thank you for choosing us for your pest control needs!

Jeannie Vadeboncoeur
Customer Service Supervisor
Georgetown, MA
Great!!!
Business Owner's Reply · A month ago (Nov 26)
Angela & Bob,

Thank you so very much for taking the time to offer Freedom Pest Control this 5-star review! Please let us know if at anytime you may have questions about your services, we are here to help.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Excellent service by John. Thank you!
Business Owner's Reply · A month ago (Nov 26)
Maryann,

We are so glad to hear that Jon provided you with an excellent level of service. We will be sure to pass along this compliment to him.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Lynn, MA
Wish the tech was more knowledgeable on what service he was to perform and he didn’t even check on my traps in the basement.
Business Owner's Reply · 24 days ago (Dec 2)
Luiz,

Hello,
I hope this message finds you well! I wanted to follow up regarding our recent conversation about scheduling a technician to check the traps in your basement. I have successfully scheduled the appointment for Wednesday, December 4th, from 12 PM to 2 PM.
Thank you for your understanding regarding the previous oversight. We appreciate your long-standing loyalty to Freedom Pest Control, and we are committed to ensuring that you receive the high level of service you expect from us.
If you have any further questions or need to make any changes, please feel free to reach out.
Best regards,
Jeannie Vadeboncoeur
Customer Service Supervisor
Freedom Pest Control
jeannie@callfreedompest.com
978-887-7900
www.callfreedompest.com
Alex did a great job of inspecting bait stations, locating possible entry points and blocking them as well as adding additional stations
Good company to work with.
Business Owner's Reply · A month ago (Nov 19)
Mark,

Thank you for your kind feedback! We're thrilled to hear that Alex did a great job inspecting the bait stations, addressing potential entry points, and adding additional stations. Providing thorough and effective service is our priority, and we’re glad you had a positive experience. We appreciate your trust in our company and look forward to working with you again!

Jeannie Vadeboncoeur
Customer Service Supervisor
Haverhill, MA
I'm a new customer & had Jon come out.....very nice guy, friendly, knowledgeable, and enjoys his job, which is
a plus in this day and age! I would recommend him { Freedom Pest} in a heart beat!
Bj.
Business Owner's Reply · A month ago (Nov 18)
BJ,

Thank you so much for your kind words and for choosing Freedom Pest! We’re delighted to hear that Jon made such a great impression with his friendliness and expertise. We’ll be sure to share your feedback with him – it means a lot to know he made your experience so positive. If you ever need anything, please don’t hesitate to reach out!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Felix is GREAT.
Business Owner's Reply · A month ago (Nov 18)
Felix,

Thank you for your feedback! We’re thrilled to hear that Felix provided great pest control service on behalf of Freedom Pest Control. If there’s anything more we can assist you with, please feel free to reach out!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
We have been customers of Freedom Pest Control for many years. Helped us out with flying squirrels in the attic, ground hogs on the property bees and mice control.
Great prompt service, a real person answers your call!
Very pleased and would definitely recommend.
Business Owner's Reply · A month ago (Nov 12)
Anne & Dan,

Thank you so much for your wonderful feedback! We're thrilled to hear that our team has been able to assist you over the years with everything from flying squirrels to groundhogs, bees, and mice. Providing prompt, reliable service with a personal touch is what we aim for, and we're glad to know it’s made a difference. Your recommendation means a lot to us, and we look forward to continuing to serve you whenever you need us!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
John is so knowledgeable and professional, always easy to deal with, very pleased with Freedom and the people they employ! Thank you!
Business Owner's Reply · A month ago (Nov 12)
Ellen,

Thank you so much for your kind words! We're delighted to hear that John has provided you with knowledgeable and professional service. We take pride in our team and are thrilled that your experience with Freedom Pest Control has been so positive. We appreciate your trust in us and look forward to continuing to serve you. Thank you again!

Jeannie Vadeboncoeur
Customer Service Supervisor
Ipswich, MA
Very satisfied.
Business Owner's Reply · A month ago (Nov 11)
Louise & Bill,

Thank you for taking the time to let us know that you are very satisfied with services provided to you by Freedom Pest Control. Please let us know at any time if you have questions about your services.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Topsfield, MA
Excellent service. Totally recommend.
Business Owner's Reply · 2 months ago (Nov 8)
Barbara,

Thank you for the five-star review! We’re thrilled to know you had such a positive experience with our pest control service. Your satisfaction and peace of mind are what we strive for, and it’s great to hear we delivered that for you. If there’s ever anything more we can do, please don’t hesitate to reach out. Thanks again for choosing Freedom Pest Control!

Jeannie Vadeboncoeur
Customer Service Supervisor
Peabody, MA
I was not only pleased but relieved with my initial contact with the representative in the office, Mary. Mary reassured me that she could help me and get me an appointment as soon as possible, which ended up being the same day!
The Technician, John was super thorough, professional, and efficient. He explained everything to me on what the plan of action would be and maintenance after. I am beyond pleased with Freedom Pest Control.
Business Owner's Reply · 2 months ago (Nov 8)
Christine

Thank you for sharing such wonderful feedback! We're so glad to hear that Mary provided reassuring and prompt service, and that Jon delivered a thorough and professional experience. It’s our mission to make sure our clients feel confident and well-informed every step of the way, and it’s great to know we achieved that for you. We’re beyond pleased to have you as a customer and look forward to continuing to meet your pest control needs. Thank you for choosing Freedom Pest Control!
Jeannie Vadeboncoeur
Customer Service Supervisor
John was excellent. Very through. Great customer service- and always on time. Thank you John!!!
Business Owner's Reply · 2 months ago (Nov 8)
Maryann,

Thank you for sharing such positive feedback! We're delighted to hear that Jon consistently provides thorough and timely service. Great customer service is something we prioritize, and it's fantastic to know Jon delivered that experience for you. We'll be sure to pass along your gratitude to him. Thank you again for choosing Freedom Pest Control!
Jeannie Vadeboncoeur
Customer Service Supervisor
Beverly, MA
I am very pleased with Freedom Pest Controls customer service. The Tech who came by today(John) was fantastic - very through and complete. Thank you!
Business Owner's Reply · 2 months ago (Nov 8)
Maryann,

Thank you so much for your kind words! We're thrilled to hear that you're pleased with our service and that Jon provided a thorough and complete experience. We strive to deliver exceptional service, and it's wonderful to know that we met your expectations. Please don't hesitate to reach out if there's anything more we can do for you.
Thank you again for choosing Freedom Pest Control
Jeannie Vadeboncoeur
Customer Service Supervisor
My technician was very nice& did a very thorough inspection!
Business Owner's Reply · 2 months ago (Nov 4)
Pauline,

Thank you for sharing your experience! We're so glad to hear that your technician was both friendly and thorough in the inspection. We take pride in providing detailed service, and it’s wonderful to know we met your expectations. We look forward to serving you again!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Felix did a great job, very through! Great personality!
Business Owner's Reply · 2 months ago (Oct 30)
John,

Thank you for your feedback! We’re thrilled to hear that Felix did a great job and provided such thorough service. It’s always wonderful to know our technicians bring both expertise and a friendly personality to the job. We appreciate your kind words and look forward to continuing to meet your expectations!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Tech pressed “on his way to my house” by mistake. Should have called me to correct time. I called office almost 1 hour later. Also, used black caulking to close gaps on my white baseboard. Not good!
Business Owner's Reply · 2 months ago (Oct 29)
Susanne,

Thank you for reaching out, and I appreciate your understanding as we work to improve our processes. I apologize for the scheduling mix-up and the oversight with the black caulking on your white baseboards. Your feedback is invaluable to us, and I’ll ensure it’s passed along to the team to prevent this in the future. We’re here to make things right, so please let us know how we can assist in correcting the caulking or any other details. Thank you for your patience and for allowing us the chance to improve our service for you!

Thank you,

Jeannie Vadeboncoeur
Customer Service Supervisor
Beverly, MA
Technician was thorough and knowledgeable. Communication of both office and tech was great.
Business Owner's Reply · 2 months ago (Oct 29)
Mark,

Thank you for sharing this positive feedback! I'm glad to hear the technician was thorough and knowledgeable and that our communication met your expectations. Please let us know if there's anything more we can do for you!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
He is good ....
Business Owner's Reply · 2 months ago (Oct 25)
Mark,

Thank you for taking the time to offer a review. Please let us know if you have any questions that we can answer about your services. We appreciate your business very much.

Jeannie Vadeboncoeur
Customer Service Supervisor
Beverly, MA
I am pleased with service I am receiving from Freedom Pest service. They are efficient, prompt and leave me confident in my home.
Business Owner's Reply · 2 months ago (Oct 25)
Elizabeth,

Thank you for your kind words! We’re thrilled to hear that you’re pleased with our service and that we’ve been able to provide you with efficient, prompt, and confidence-building support for your home. Your satisfaction is our top priority, and knowing that you feel secure and well cared for truly means a lot to us.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Technician was prompt courteous and thorough!
Business Owner's Reply · 2 months ago (Oct 25)
Michael,

Thank you so much for your feedback! We’re delighted to hear that our technician was prompt, courteous, and thorough during the visit. Providing professional and attentive service is our top priority, and it’s always wonderful to know we’ve met your expectations.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Amesbury, MA
Good customer service today.
Business Owner's Reply · 2 months ago (Oct 25)
Patricia,

Thank you for choosing Freedom Pest Control to control your pests. We are happy to hear that you are happy with the services provided and also that you chose Freedom Pest Control to be your vendor of choice.

Thank you,

Jeannie Vadeboncoeur
Customer Service Supervisor
Very good to have as a service technician is very knowledgeable and efficient.
Business Owner's Reply · 2 months ago (Oct 16)
Luigi,

Thank you for the kind words, Luigi! We're thrilled to hear that you found our service technician to be knowledgeable and efficient. We take pride in providing top-notch service, and it's great to know that it's making a difference. If you ever need anything else, we're here to help!

Thank you,

Jeannie Vadeboncoeur
Customer Service Supervisor
Wenham, MA
They are five star....so quick to help in (for me personally) a bee emergency invasion!
Business Owner's Reply · 3 months ago (Oct 9)
Allyson,

It sounds like you had quite the experience! I'm glad to hear they were able to respond quickly and effectively, especially during a bee emergency—that's not something to take lightly! It’s always reassuring when we earn those five stars by truly being there when you need us the most.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Good/quick service.
Business Owner's Reply · 3 months ago (Oct 9)
Al,

Thank you very much for taking the time to offer Freedom Pest Control this 5-star review. This is a strong indication that you are please with our services so we thank you.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Tech was on time, visit went well. Not so much impressed with front office.
Business Owner's Reply · 3 months ago (Oct 3)
Richard,

Thank you for taking the time to provide feedback. We're glad to hear that the service visit went well and that our technician was on time. However, we're sorry to learn that your experience with our front office didn't meet your expectations. We take all feedback seriously and will use your comments to improve.

If there's anything specific you’d like to share about your experience, or if we can assist you further, please don't hesitate to reach out. We appreciate your business and are committed to delivering the best service possible.

Best regards,
Jeannie Vadeboncoeur
Freedom Pest Control
Peabody, MA
Very professional.
Business Owner's Reply · 3 months ago (Oct 1)
Bob,

Thank you for your feedback! We’re glad to hear you found our service to be professional. If there’s anything else we can do for you, please feel free to reach out. We appreciate your business!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Byfield, MA
Yes,we're happy with your service. I'm handing the pest control over to Nancy, but know your service people are always respectful, kind, & efficient.
Business Owner's Reply · 3 months ago (Oct 1)
Nancy,

Thank you so much for your kind words and continued trust in our service! We truly appreciate your feedback about our team. It's wonderful to hear that you've had positive experiences with our technicians. We’ll make sure Nancy receives all the necessary information for a smooth transition. If there's anything we can assist with in the future, please don't hesitate to reach out. We're always here to help!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Very good company. Came right away when we needed help with bees in house. Found other problems when accessing property. Overall very happy with their services.
Business Owner's Reply · 3 months ago (Sep 30)
Susan,

Thank you for your kind words! We’re so glad we could assist you quickly with the bees and identify other issues during our visit. Your satisfaction is our priority, and we're happy to hear that you’re pleased with our services. We're here whenever you need us!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Georgetown, MA
We called Freedom Pest Control yesterday (9/27) for a hornet problem. They were coming into our house. We had a technician at our house today (9/28) at 8 am. Not only did Dave deal with the problem he explained the whole process. We are so grateful for the immediate service. Thank you.
Business Owner's Reply · 3 months ago (Sep 30)
Arthur,

Thank you so much for sharing your experience! We’re thrilled to hear that Dave was able to respond so quickly and effectively to your hornet problem. Providing immediate, thorough service is our priority, and we're glad that Dave took the time to explain everything clearly. We truly appreciate your kind words and are happy to have helped keep your home safe!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Reading, MA
JohhnyG was great this am.
I received email and call he was on his way.
Friendly, funny, and thorough.
Business Owner's Reply · 3 months ago (Sep 18)
Ken,

That's great to hear! It sounds like Johnny G provided excellent service this morning. I'm glad you received timely communication and enjoyed his friendly, funny, and thorough approach. I'll be sure to pass along the positive feedback!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Very happy with process and knowledge.
Business Owner's Reply · 3 months ago (Sep 13)
Lydia,

Thank you for your feedback! We're glad to hear that you're happy with our process and the knowledge we provide. Your satisfaction is our priority, and we’re here to ensure you have the best experience possible. If there’s anything else we can do for you, please let us know. Thanks for choosing us!

Best Regards,

Jeannie Vadeboncoeur
Customer Service Supervisor