Freedom Pest Control

Freedom Pest Control

Freedom Pest Control

Pest Control

Massachusetts

4.8 · 1115 reviews
4.8 · 1115 reviews

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About Freedom Pest Control

Location

Massachusetts
Also serving: New Hampshire

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Carpenter Ant Control · Mosquito Control · Moth Control · Nuisance Wildlife Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection · Tick Control

Products

Intrap Remote Monitoring

Business Hours

Mon-Fri: 7am-5:30pm; Sat: 8am-12pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

31

Business Qualifications

MAPAC: Massachusetts Association of Problem Animal Controllers
NEPMA: New England Pest Management Association
NPMA: National Pest Management Association
ESA: Entomological Society of America
AMCA: American Mosquito Control Association

About This Business

Freedom Pest Control of Merrimac, Massachusetts was started in 1994 specializing in insect extermination, animal and pest removal and exclusion for both commercial and residential customers.

1115 Reviews for
Freedom Pest Control

What people say about Freedom Pest Control
Professional · 265
Knowledgeable · 193
Thorough · 129
Friendly · 126
Excellent · 98
· Show All
4.8 star average rating (1115 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Very good to have as a service technician is very knowledgeable and efficient.
Wenham, MA
They are five star....so quick to help in (for me personally) a bee emergency invasion!
Business Owner's Reply · 5 days ago (Oct 9)
Allyson,

It sounds like you had quite the experience! I'm glad to hear they were able to respond quickly and effectively, especially during a bee emergency—that's not something to take lightly! It’s always reassuring when we earn those five stars by truly being there when you need us the most.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Good/quick service.
Business Owner's Reply · 5 days ago (Oct 9)
Al,

Thank you very much for taking the time to offer Freedom Pest Control this 5-star review. This is a strong indication that you are please with our services so we thank you.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Tech was on time, visit went well. Not so much impressed with front office.
Business Owner's Reply · 11 days ago (Oct 3)
Richard,

Thank you for taking the time to provide feedback. We're glad to hear that the service visit went well and that our technician was on time. However, we're sorry to learn that your experience with our front office didn't meet your expectations. We take all feedback seriously and will use your comments to improve.

If there's anything specific you’d like to share about your experience, or if we can assist you further, please don't hesitate to reach out. We appreciate your business and are committed to delivering the best service possible.

Best regards,
Jeannie Vadeboncoeur
Freedom Pest Control
Peabody, MA
Very professional.
Business Owner's Reply · 12 days ago (Oct 1)
Bob,

Thank you for your feedback! We’re glad to hear you found our service to be professional. If there’s anything else we can do for you, please feel free to reach out. We appreciate your business!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Byfield, MA
Yes,we're happy with your service. I'm handing the pest control over to Nancy, but know your service people are always respectful, kind, & efficient.
Business Owner's Reply · 12 days ago (Oct 1)
Nancy,

Thank you so much for your kind words and continued trust in our service! We truly appreciate your feedback about our team. It's wonderful to hear that you've had positive experiences with our technicians. We’ll make sure Nancy receives all the necessary information for a smooth transition. If there's anything we can assist with in the future, please don't hesitate to reach out. We're always here to help!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Very good company. Came right away when we needed help with bees in house. Found other problems when accessing property. Overall very happy with their services.
Business Owner's Reply · 14 days ago (Sep 30)
Susan,

Thank you for your kind words! We’re so glad we could assist you quickly with the bees and identify other issues during our visit. Your satisfaction is our priority, and we're happy to hear that you’re pleased with our services. We're here whenever you need us!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Georgetown, MA
We called Freedom Pest Control yesterday (9/27) for a hornet problem. They were coming into our house. We had a technician at our house today (9/28) at 8 am. Not only did Dave deal with the problem he explained the whole process. We are so grateful for the immediate service. Thank you.
Business Owner's Reply · 14 days ago (Sep 30)
Arthur,

Thank you so much for sharing your experience! We’re thrilled to hear that Dave was able to respond so quickly and effectively to your hornet problem. Providing immediate, thorough service is our priority, and we're glad that Dave took the time to explain everything clearly. We truly appreciate your kind words and are happy to have helped keep your home safe!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Reading, MA
JohhnyG was great this am.
I received email and call he was on his way.
Friendly, funny, and thorough.
Business Owner's Reply · A month ago (Sep 18)
Ken,

That's great to hear! It sounds like Johnny G provided excellent service this morning. I'm glad you received timely communication and enjoyed his friendly, funny, and thorough approach. I'll be sure to pass along the positive feedback!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Very happy with process and knowledge.
Business Owner's Reply · A month ago (Sep 13)
Lydia,

Thank you for your feedback! We're glad to hear that you're happy with our process and the knowledge we provide. Your satisfaction is our priority, and we’re here to ensure you have the best experience possible. If there’s anything else we can do for you, please let us know. Thanks for choosing us!

Best Regards,

Jeannie Vadeboncoeur
Customer Service Supervisor
John was very thorough and taking the time as he continued to work explaining everything as he went . Talking in a calming way. Also customer service was sympathetic to my rescheduling as so as the next day. She also informed me of becoming a Gold member also explaining in detail. Thank you.
Business Owner's Reply · A month ago (Sep 13)
Luigi,

Thank you so much for your kind feedback! We're thrilled to hear that Jon provided thorough and clear explanations throughout the service, and that he made you feel comfortable during the process. It's also great to know that our customer service team was able to accommodate your rescheduling needs promptly and informed you about the benefits of becoming a Gold member. We truly appreciate your support and look forward to continuing to serve you. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!

Jeannie Vadeboncoeur
Customer Service Supervisor
Groveland, MA
The technician was professional and kind.
Business Owner's Reply · A month ago (Sep 11)
Frank & Gionvanna,

Thank you for taking the time to offer a 5 star review for the pest control services provided to you by Freedom Pest Control. We will be sure to let the technician that provided the service that you were please with their professionalism and kind demeanor.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Very friendly. Very knowledgeable. Overall a very good experience.
Business Owner's Reply · A month ago (Sep 9)
Preston,
Thank you so much for your kind feedback! We're thrilled to hear that you had a great experience and found our service both friendly and knowledgeable. It's always our goal to provide the best support possible, and it's wonderful to know we met your expectations. If you ever need anything else, don't hesitate to reach out—we're always here to help! 😊🌟
Jeannie Vadeboncoeur
Customer Service Supervisor
John was terrific. Would definitely recommend him.
Business Owner's Reply · A month ago (Sep 9)
Roberta,

Thank you so much for your feedback! We’re delighted to hear that John provided you with terrific service. We’re lucky to have him on our team, and your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. We’re here for you! 😊👍🌟

Jeannie Vadeboncoeur
Customer Service Supervisor
Great Service. Could not ask for better.
Good people work here. 5 stars!
Amesbury, MA
Great service. The tech was terrific. Thanks for saving our patio.
Business Owner's Reply · 2 months ago (Aug 27)
Maureen,

Thank you for your kind words! We're so glad to hear that the service was great and that our tech was able to help save your patio. If you need anything else, don't hesitate to reach out. Enjoy your patio!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Long time customers here. These folks are awesome, the techs are alway friendly and helpful and the company responds to issues in a timely manner. Truly top notch service!
Business Owner's Reply · 2 months ago (Aug 27)
Robert,

Thank you so much for your loyalty and for being long-time customers! We're thrilled to hear that you've consistently had a positive experience with our friendly and helpful Freedom Pest Control techs, and that we've been able to respond to your needs promptly. Your kind words mean a lot to us, and we’re committed to continuing to provide top-notch service. Thanks again!

Thank you for continuing to choose Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Professional- Did a great job attending to my issues.
Business Owner's Reply · 2 months ago (Aug 27)
Lydia,

Thank you for your feedback! We're pleased to hear that you found our pest control service professional and that we were able to effectively address your pest issues. If you need anything further, don't hesitate to reach out!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Had a wasp/spider problem but JonnyG over at freedom pest control was excellent! He was very kind and respectful and extremely knowledgeable on how to deal with the problems I was having. Would recommend to anyone with pest problems!
Business Owner's Reply · 2 months ago (Aug 27)
Najib,

Thank you for sharing your experience! We're delighted to hear that Jonny G. at Freedom Pest Control provided excellent service and helped with your wasp and spider problem. His kindness, respect, and expertise are exactly what we strive for. We truly appreciate your recommendation and are glad we could assist you. If you ever need anything else, we're here to help!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Very happy with the service.
Business Owner's Reply · 2 months ago (Aug 27)
Cheryle,

We are very happy that you are very happy with the pest control services provided to you by Freedom Pest Control.

Thank you for choosing us to control your pest issues.

Thank you,

Jeannie Vadeboncoeur
Customer Service Supervisor
Danvers, MA
Your team always does a great job. Jonny G. Went above and beyond. He is great with communications….. explained everything well…And step by step. Also willing to listen, and answer every question…..all in all, a good collaborator. Thank you!
Business Owner's Reply · 2 months ago (Aug 27)
Barbara,

Thank you for the positive feedback! It's great to hear that Jonny G. did such an outstanding job. His excellent communication, willingness to explain everything step by step, and ability to listen and answer every question demonstrate his dedication. I'll make sure this feedback is passed along to him. We're thrilled to have such a great collaborator on the team, and your kind words mean a lot to us. Thank you again!

Jeannie Vadeboncoeur
Customer Service Supervisor
Very quick and thorough! Took time to explain procedure and instructions!
Business Owner's Reply · 2 months ago (Aug 20)
Maria,

Thank you for your feedback! We're thrilled to hear that you found our service quick and thorough. It's great to know that the procedure and instructions were clearly explained to you. If you have any more questions or need further assistance, don't hesitate to reach out!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Londonderry, NH
So far it has been a satisfactory visit from Justin Miller to help us out in this "Vole Business.".
Business Owner's Reply · 2 months ago (Aug 19)
Gisela,

Thank you for sharing your experience! We're glad to hear that your visit with Justin Miller has been satisfactory so far. If there's anything more we can assist you with, please don't hesitate to let us know!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Alex Cruz was great to work with, would like to see for the next visit. He was knowledgeable and personable, a pleasure to work with him.
Business Owner's Reply · 2 months ago (Aug 19)
Stephen,

Thank you for your feedback! We're thrilled to hear that Alex Cruz made such a positive impression. We’ll make a note to have him available for your next visit. We're glad you had a great experience and look forward to assisting you again!

Thank you for choosing Freedom Pest Contol

Jeannie Vadeboncoeur
Customer Service Supervisor
Groveland, MA
We are a property management company that uses Freedom Pest for several properties. There services are good but what is really appreciated is the outstanding customer service we receive from Jeannie Vadeboncoeur!
Business Owner's Reply · 2 months ago (Aug 16)
That is so super nice of you to say. Working with Property Management companies is newer to me so this compliment means a whole lot. It was a bit of a learning curve but you are wonderful to work with:)

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
JonnyG always takes care of us! Very satisfied with service.
Business Owner's Reply · 2 months ago (Aug 15)
Tom,

Thank you for your kind words! We're so glad to hear that Jonny G consistently takes great care of you and provides top notch pest control services. Your satisfaction means the world to us!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Always a wonderful job. Long term customer.
Business Owner's Reply · 2 months ago (Aug 15)
Christopher,

Thank you for being a loyal Freedom Pest Control customer! We're thrilled to hear that you've consistently been happy with our services. We appreciate your trust and look forward to continuing to serve you!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Groveland, MA
Once again Jonny G Came through on getting rid of a rodent problem that’s been ongoing. Friendly on time great customer service and was very thorough with his inspection. Very happy with the service.
Business Owner's Reply · 2 months ago (Aug 15)
Erica,

Thank you for your feedback! It’s great to hear that Jonny G was able to resolve your ongoing rodent problem with friendly and thorough service. Your satisfaction with the customer service and inspection is truly appreciated!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Great service.
Business Owner's Reply · 2 months ago (Aug 9)
Denise,

Thank you so very much for taking the time to offer the 5-star review. This review is a strong indications that you are pleased with our services which is what we aim for. Should you have any questions please let us know.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
JonnyG was terrific- very thorough and informative. (And a great sense of humor about “evicting” the mice!)
Business Owner's Reply · 2 months ago (Aug 7)
Julie,

Thank you for your kind words! We're thrilled to hear that JonnyG provided thorough and informative service, and we're glad his sense of humor made the experience even better. If you need any further assistance, please don't hesitate to reach out.

We appreciate your business.

Jeannie Vadeboncoeur
Customer Service Supervisor
Tewksbury, MA
Very pleased with our service. Jon is very attentive and answered all our questions. Great job 👏 👍.
Business Owner's Reply · 2 months ago (Aug 7)
Frank and Donna,

Thank you for your feedback! We're glad to hear that you are very pleased with our service. It's wonderful to know that Jon was attentive and answered all your questions. Great job to Jon! If you need any further assistance, please don't hesitate to reach out.

We appreciate your business.

Jeannie Vadeboncoeur
Customer Service Supervisor
Tewksbury, MA
I have been a long time customer. I resigned a Gold Plan in February 2024, initial visit was 1st week in March 2024 with a follow up in April. I then hadn't heard from you in four months. I called was told it was my responsibility to make appointments. I asked if I hadn't called when would you have come out. September to ask about outside products. I have been a longtime customer, and this was not how I was treated in the past and the phone conversation wasn't cordial or informative. I suggest better follow up on customer needs in the future. Rich Rooney, 16 Easement Road, Tewksbury, MA. 01876 (978)851-0090.
Business Owner's Reply · 2 months ago (Aug 7)
Richard,

It was very nice speaking with you. I have made changes to your account that will offer reminders in the form of texts that surely won't get lost in the mass amounts of emails that people get these days. We very much value your long time business and will be happy to communicate in any way necessary to ensure you get the services that you have paid for. Additionally I will be sure to talk with customer service so that they can better explain communication options in the future.

Thank you for your continued business.

Jeannie Vadeboncoeur
Customer Service Supervisor
JonnyG did a fantastic job today he set out mouse traps, took care of my bee problem removing a large hornets nest and spayed the foundation to keep insects from entering my home. He is very attention to what the issues are and is easy to work with. Thank you.
Business Owner's Reply · 2 months ago (Aug 7)
Edna,

Thank you for your feedback! We're thrilled to hear that Jonny G. did a fantastic job addressing your pest concerns, from setting out mouse traps and removing a large hornets' nest to spraying the foundation to keep insects out. His attention to detail and ease to work with are qualities we highly value. If you need any further assistance, please don't hesitate to reach out.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Jonny G was knowledgeable, friendly and respectful. Called before he came to give me an expected arrival time; listened to my concerns and addressed and explained the issues!
Business Owner's Reply · 2 months ago (Aug 5)
Stephanie,

Thank you for your feedback! We're pleased to hear that Jonny G. provided knowledgeable, friendly, and respectful service. It's great to know that he communicated his arrival time, listened to your concerns, and thoroughly addressed and explained the issues. If you need any further assistance, please don't hesitate to reach out.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Great service!
Quick response
Knowledgeable technician
John G. Is the best
Have used this company for many years.
Business Owner's Reply · 2 months ago (Aug 1)
Ed,

Thank you for your kind words and long-term loyalty! We're delighted to hear that you find our service great and our response quick. It's wonderful to know that John G.'s expertise stands out to you. We appreciate your continued trust in our company. If you need any further assistance, please don't hesitate to reach out.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Middleton, MA
Great service
Our condo complex has been using them for many years.
Business Owner's Reply · 2 months ago (Aug 1)
Ed,

Thank you for your continued trust in our services! We're delighted to hear that you've been pleased with our service for many years. If you need any further assistance, please don't hesitate to reach out. We're here to help!

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Groveland, MA
So far pleased. Your pest control man was very nice. Thank you Bernadette.
Business Owner's Reply · 2 months ago (Aug 1)
Thank you for your feedback, Bernadette! We're glad to hear that you're pleased with our service and that our pest control technician made a positive impression. If you have any further needs or questions, please don't hesitate to reach out.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Haverhill, MA
Technician was very polite and personable. I appreciate their professionalism. Definitely glad I called for service.
Business Owner's Reply · 2 months ago (Aug 1)
Kirsten,

Thank you for your kind words! We're pleased to hear that our technician was polite and personable, and that you appreciated their professionalism. We're glad you chose our service and look forward to assisting you again in the future. If you need any further help, please don't hesitate to reach out.

Thank you for choosing Freedom Pest Control

Jeannie Vadeboncoeur
Customer Service Supervisor
Atkinson, NH
Freedom Pest provided a comprehensive inspection that was very impressive. Justin was polite and professional. Every action taken was explained in detail and what the follow up visit would entail was outlined. I highly recommend Freedom Pest. Tom Leone Atkinson, NH.
Business Owner's Reply · 2 months ago (Aug 1)
Tom,

Thank you for your wonderful feedback, Tom! We're thrilled to hear that you were impressed with our comprehensive inspection that Justin completed. It's great to know that Justin's politeness and professionalism stood out, and that he provided detailed explanations of each action and the follow-up visit. We appreciate your high recommendation of Freedom Pest. If you need any further assistance, please don't hesitate to reach out.

Thank you for choosing Freedom Pest Control to provide you with pest control services.

Thank you,

Jeannie Vadeboncoeur
Customer Service Supervisor