Having house tented for termites was a condition of the sale. NN was specified by the buyer but dealing with NN was easy. Since the house was empty when it was tented, the prep work was easy except for getting my lawn guy to cut back the shrubs and pull back mulch, stones, etc. I had a short time to have the work performed. The NN crew showed up on time and completed the work as they said. If ever I had to have a house tented, NN would be on my list to contact.