Eric our normal tech was not able to come do our service on 5/8/25. The young man that did come was ok but did not do the job that Eric always does for us. Jason called to let me know he will reschedule our inspections for moisture under the house and our normal pest control treatment because Eric was out sick that day. The young man that came did not leave me any paperwork or do half of the outside treatments that Eric always does. It is hard to beat the best unless you learn and do all the company's work expectations. Thank you Jason for going to reschedule our appointment from 5/8/25. Great follow up from Jason to make sure customer is happy and satisfied with Terminix's service. Changing our star rating from Average to Excellent due to Jason.