Terminix of North Carolina

Terminix of North Carolina

Terminix of North Carolina

Pest Control

Fayetteville, NC

4.6 · 399 reviews
4.6 · 399 reviews

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About Terminix of North Carolina

Location

Fayetteville, NC

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

100

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

399 Reviews for
Terminix of North Carolina

What people say about Terminix of North Carolina
Professional · 60
Great Service · 37
Courteous · 29
Friendly · 28
Excellent · 25
· Show All
4.6 star average rating (399 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Hope Mills, NC
No I am not a supervisor needs to contact me.
Fayetteville, NC
No one called to say they were coming. Back yard wasn’t sprayed because dogs were out. Have them coming again in the 25th.
Fayetteville, NC
We have used Terminix for the past 10 years and have been truly satisfied with all the services and personnel. We trust noone else to service our house but Terminix.
Raeford, NC
Pleased with service especially most recent tech on 12/31/19.
Fayetteville, NC
I haven't ever been happy with Terminix!!!
Fayetteville, NC
Great technicians, very professional and courteous. Provided great information on the products being used and why. I will most definitely recommend your services to my family and friends!
Fayetteville, NC
Mark was supposed to come out and check everything after work was done. He never came.
Fayetteville, NC
Yes, I am pleased with the service. The technicians are polite and the reports are helpful. The customer service personnel are also polite and helpful. Sometimes the wait time to schedule an appointment is a little longer than expected and the last time I requested a call back instead of waiting on the line, I did not get one. I have 5 accounts with Terminix, three at one house and two at another. Some companies offer loyalty discounts for repeat business. I think Terminix should consider implementing a plan to help repeat customers with multiple accounts lower costs.
Fayetteville, NC
I cancelled my service after the first treatment because I didn’t find putting out granules and a couple of paper traps down effective. I kept receiving phone calls to set up a service, which I never responded to because I had already cancelled. On or about December 4th a tech showed up at my door that I could see through my app on my phone. I was not home at the time. I received an invoice for $95 for work I never okayed to be done, nor was I home to authorize. I was told that the technician treated the outside with granules. I called to again cancel, and to dispute this payment. I am awaiting a call back from a manager.
Hope Mills, NC
I was pleased with your service. Thank you.
Fayetteville, NC
Excellent service.
Fayetteville, NC
I am very pleased with your service. You never fail to respond to any issue that I have.
Fayetteville, NC
Outstanding service was provided by my service tech Chris Haney. He arrived on time and clearly described what need to be done. he spray the inside of my garage and yard. He told me in advance, before I asked that the product used would not be harmful to my pet. He is always a pleasure to ave him treat my home.
Fayetteville, NC
The technician was great and very precise with treating the areas of concern.
Fayetteville, NC
Had a few issues with this last visit:
1) when spraying in the house, the tech sprayed bug spray all over our kitchen countertops and got spray on our freshly cleaned sippy cups. I only noticed it when we picked up a cup to give to my child. If the items were in the way, all he had to do was ask us to move the items.
2) when I called in the service, I explained that some of termite baits in the yard needed to be replaced. When the tech arrived, he stated that someone else took care of those and that he just sprays. We did our part in calling in the request to have the baits serviced. Where is the follow through on your end?
3) An Apple Watch is missing from our home. I’m not accusing the tech because I didn’t see him physically take the watch. We just find it odd because we never have guests in our house and after the service call, we are unable to locate the watch.

Moving forward, we’d like to request a different tech service our home.
Fayetteville, NC
prompt service, courteous reps & technicians, lasting maintenance.
Fayetteville, NC
Service men are very nice. Continuing treatment to stay bug free.
Hope Mills, NC
I honestly don't know what I'm paying for worth Terminix.
Hope Mills, NC
Am I happy with the service. No. Inconsistencies with the service are my number one issue with the service. For example: checking of termite traps- not done every visit; replacement of insect traps- not done since 2-3 visits ago; knocking down webs, hornets nest, and other insects homes; they make no effort to go into the garage....not satisfied after this year I will be taking my checkbook somewhere else.
Hope Mills, NC
The technician was kind and courteous. However we were not satisfied with the results. We had to schedule another treatment within 2 weeks.
Fayetteville, NC
Ok.
Fayetteville, NC
Very knowledgeable very friendly and helpful took there time to make sure the job was done right.
Raeford, NC
Great Job!
Raeford, NC
Insects are still coming in through areas that were sprayed not even 3 weeks ago. It would be nice to have a more thorough spray next time.
Fayetteville, NC
Absolutely marvelous.
Raeford, NC
The service is fine. However, the phone calls prior to the service need to come up not as some random number but as "Terminix". I don't answer and block unknown numbers. It is disappointing that a company as large as this cannot have their phone numbers have a caller ID.
Fayetteville, NC
Excellent field and office service and support. That is why I ve been with them for 11years. Excellent.
Hope Mills, NC
Damien does my service and we love him!! He is very polite and accurate, thank u for ur service.
Fayetteville, NC
good experience , good work. came in got the job done and was gone after he left the ticket on the door knob. good job!!
Fayetteville, NC
I really can't say at this moment but I will know in about 2 months.
Fayetteville, NC
I loved your level of professionalism and I answered all my questions and how the technician did their job without delay thank you.
Fayetteville, NC
Great service.
Raeford, NC
Excellence Services and educated by technician Jeff.
Fayetteville, NC
The service was fast and efficient. The technician was knowledgeable and friendly.
Fayetteville, NC
I like it.
Hope Mills, NC
The gentleman that did the work was a asset to your business.
Raeford, NC
My service representative is very nice and shows up on time. However, the Terminix service itself is not meeting my expectations. I did not expect the service to primarily focus on the outside, unless I specifically ask for inside service. Most people use the service to get rid of insects/rodents in their home. Although I have seen a reduction of field mice & bugs, I still consistently see spiders in and around my home, even with service every two months.
Fayetteville, NC
The service was provided with efficiency and care.
Fayetteville, NC
I feel like technicians are not doing their job properly. The last appt spray was 31 Jul 19 and today 10 Sep 19 I have a roach problem. I have voiced my concern to manager.
Raeford, NC
I am totally unsatisfied with your service. Technicians show up unannounced. They say some one put them on the schedule and have no idea why we were not notified. I am not sure what they did because it does not look like traps were checked. What am I paying for? Again I am displeased with your service.