Our pest technician Tyrone is extremely efficient and professional. He's always friendly and takes care of any issues we have as quickly as possible. He came out for a call to our business last week, looking for a dead rat. Instead he found a dead racoon, in a hole in the wall, in our breakroom. Even though he doesn't normally handle racoons, he went over and above his job. Tyrone removed the dead animal and cleaned up the nest that had been built in the wall.