I was extremely pleased with Kim who came to my house yesterday. He was very through. He explained things to me and answered all my questions. My sister decided to choose Terminix for her home because she was also impressed with his knowledge and caring attitude. You have an excellent employee in Kim. I hope you realize how lucky you are to have a man who cares about his job and most importantly cares about what is best for his customers. It is nice to know there are still some caring honest people in the work place.