Hello from Bernadette and Jim Loesch...the two technicians who worked at our home yesterday were very professional...and courteous...just one drawback...the caulking that was used to seal portions of the soffit around the back of the house had a noxious odor...that penetrated into the air in our home...I called Jordan to let him know about my breathing issues (asthma)...I had to take a puff on my rescue inhaler...