The technician handling our property, Mr. Hargrove, is obviously quite capable. He has, from the first visit, explained what he was doing and fully answered all our questions. The results of his efforts are evident in the fact that the latest visit provided evidence that the infestation was not spreading and also none of the "bait" had been consumed since his last visit. Thank you for providing us with the services of this fine gentleman. We would have no problems recommending him and your firm to friends and neighbors.