Of the last 2 pest companies that I had servicing my home, I got rid of them because of the same thing Home Paramount is doing. No communication between me & Home Paramount to let me know when you are coming to my house to service it. Don't care who is responsible for setting the time, but I know it is not me. All I ask is a phone call , from the company . in advance, of a time that I agree to. Thsis is not the case with Home Paramount. Terrible , Terrible service.