Home Paramount

Home Paramount

Home Paramount

Residential & Commercial Pest Control

Richmond, VA

4.5 · 680 reviews
4.5 · 680 reviews

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About Home Paramount

Location

Richmond, VA

Services

Residential & Commercial Pest Control
Additional Services: Bed Bug Control · Bird Control · Moisture Control · Mosquito Control · Termite Control · Wildlife Control

About This Business

For over 80 years, Home Paramount has been a family-owned and operated pest management company dedicated to effective service at an affordable price.

Ranked among the twenty largest pest management firms in the United States, we service Delaware, Florida, Maryland, North Carolina, Pennsylvania, South Carolina, Virginia, Washington DC and West Virginia.

We offer commercial and residential services and our team includes full-time entomologists, state-certified inspectors, knowledgeable technicians and a friendly customer service staff.

Call us today at 888-888-HOME (4663) for a free inspection. This is a service that we provide at no cost. A trained Home Paramount inspector will come to you at a convenient time and conduct a thorough pest evaluation. We will discuss our findings with you and make control recommendations.

Customer Service is Paramount to us!

680 Reviews for
Home Paramount

What people say about Home Paramount
Professional · 102
Friendly · 60
Excellent · 58
Thorough · 51
Courteous · 43
· Show All
4.5 star average rating (680 reviews)
Reviews you can trust. All reviews from real customers.
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Richmond, VA
Jim the technician was very knowledgeable pleasant and professional, did an excellent job. Give him a Raise.
Richmond, VA
We have been feeling dissatisfied for the past couple of months. We keep having to call to get service. Last month, we were told that our technician was on vacation, and as a result, we did not receive service for an entire month, causing a failed inspection.
Glen Allen, VA
scheduled for Saturday at 8-10 am but didn't come till 1:30 Technician overworked I think.
Rain did not allow him to finish and I called back to reschedule. still have ant problem.
Richmond, VA
The technician, Rafael, is courteous and thorough.
Richmond, VA
Prompt, efficient, caring about doing a good job; effective treatments as needed and on schedule.
Richmond, VA
No. Scheduling is a joke, the technician Patrick aka Troy is by far the worst technician I have ever worked with in my 12 years of apartment management. If I could give one star I would. I have already removed your company from one of the apartments in my portfolio and the others will soon be doing the same. We went with another company that actually was able to get the issues under control. I would strongly advise that your upper management take a long hard look at your business and people you have working for you.
Richmond, VA
I'm not terribly happy with Paramount's service. An exclusion performed was not effective. We really dislike Home Paramount's practice of setting appointments results in visits when the technician cannot get inside the house. It has gotten worse, with appointments being left by automated message after business hours when I can't immediately respond to get the appointment reset. This is not by accident, it is by design.

Appointments need to be made by agreement with the customer. Anything else is just driving your revenue without providing the service I want. I'm probably going to be shopping for another vendor.

The technicians are pleasant. That's the only reason this is two stars rather than one.
King William, VA
When reporting a wasp issue at the front door of county administration building, we were told someone would come in a couple of days. That is to long.
Richmond, VA
Technician was very through and answered all concerns.
Henrico, VA
Great service.
Richmond, VA
Service is great but appointment time is not followed by service tech
Phone message said service between 1-3pm tech showed up at around 11 am
it worked out but I wanted to be there to talk to service tech.
Mechanicsville, VA
Fast service, and knowledgeable staff.
Richmond, VA
Technicians were vey nice and completed the work quickly. However, got a bill for $1700 and when Howard wrote the work order, he took my credit card for payment. Am not sure what happened and am not anxious to pay the bill until I know why it hasn't appeared on my card, as I wanted.
Richmond, VA
Absolutely pathetic - had to do the job myself. They charged me $700 to remove raccoons, and barely did anything. Despite saying they would, they never tried using different bait or changing the location of the traps. They “tried” for 10 days, with no success. I got a trap myself and caught the raccoon in 3 nights, using the suggestions I made to them. I called to talk about it, and the manager won’t even call me back. They are incompetent and spineless.
Richmond, VA
On time very pleasant.
Richmond, VA
Jim and Howard were great!
Henrico, VA
I would definitely recommend to my friends and family.
Richmond, VA
Service as scheduled. Courteous employees.
Richmond, VA
Not so happy about coverage of NCAA WOMENS march madness by anyone.
Midlothian, VA
Home Paramount did a wonderful job replacing the vapor barrier and insulation under my condo. They arrived on time and cleaned up before they left. Very satisfied!
Henrico, VA
Perfect… Thank You.
Richmond, VA
Happy Retirement!
Henrico, VA
When I have told you and the techs that I no longer want your service you continue to show up and want to do service. Your techs schedule appointments and than don't show up. I would never recommend you to anyone.
Henrico, VA
Polite good service.
Midlothian, VA
I am pleased with service and personnel.
Midlothian, VA
The Richmond office is very aware that I have requested Eddie as my technician. The office called and told me Eddie would be at my house at 3:00pm Thursday, Feb 8th. I even called around 3:00 to make sure I was on Eddie's schedule. I was told I was his next stop. About half an hour later an unknown tech showed up. He was told we were expecting Eddie and would prefer waiting for Eddie. The tech left. We did NOT receive service, as scheduled, Feb 8th. This is the 3rd time this has happened. Do not send me an invoice. I received no service. I am not a happy customer.
Richmond, VA
Our insect problem has diminished greatly since we started using Home Paramount.
Ashland, VA
Rude office people. This week's visit involved no notification of the fact that the service man was coming, he just showed up. Was going to spray stuff in my yard, even though my account should clearly marked as never spraying anything. No mice have been caught in any trap, yet I was told I had a massive problem.
Amelia Court House, VA
Yes, very satisfied. Pest problems have essentially disappeared. We are particularly pleased when they're able to find the house.
Richmond, VA
Allen is our technician and he's awesome! With Padilla being a hybrid office where we are rarely onsite more than 3 days a week, Allen has been very flexible and performs the service even if I'm not in the office. I appreciate that I don't have to reschedule if I'm not there. We have no complaints and really appreciate Allen. Thanks!
Richmond, VA
Ed did an excellent job. He's very professional.
Chester, VA
Howard did an excellent job in checking my home for termites. He was very thorough and let me know of any concerns he had and solutions to the problems. Home Paramount is an exceptional company and Howard is the only technician I want to work with.
Richmond, VA
Quick response to our problem. So far so good.
Mechanicsville, VA
Not happy at all. Have had two initial appointments scheduled which have not occurred. Going to try again tomorrow. Still haven’t gotten service. Will be requesting a refund soon.
Manakin Sabot, VA
It would be a good idea to revamp the scheduling system and be sure that customers are contacted about quarterly service appointments to avoid problems that were encountered this last time with the service. I received the inspection report but still no invoice.
Chester, VA
Thoroughly satisfied.
Mechanicsville, VA
Far from what it use to be.
Chesterfield, VA
Yes we are pleased with your service.
Midlothian, VA
Curtis does a great job. Service is exactly what we want.
Richmond, VA
I had my first treatment this week and Jacob was very professional and did an excellent job. Very pleased with the service.