Home Paramount

Home Paramount

Home Paramount

Residential & Commercial Pest Control

Richmond, VA

4.5 · 691 reviews
4.5 · 691 reviews

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About Home Paramount

Location

Richmond, VA

Services

Residential & Commercial Pest Control
Additional Services: Bed Bug Control · Bird Control · Moisture Control · Mosquito Control · Termite Control · Wildlife Control

About This Business

For over 80 years, Home Paramount has been a family-owned and operated pest management company dedicated to effective service at an affordable price.

Ranked among the twenty largest pest management firms in the United States, we service Delaware, Florida, Maryland, North Carolina, Pennsylvania, South Carolina, Virginia, Washington DC and West Virginia.

We offer commercial and residential services and our team includes full-time entomologists, state-certified inspectors, knowledgeable technicians and a friendly customer service staff.

Call us today at 888-888-HOME (4663) for a free inspection. This is a service that we provide at no cost. A trained Home Paramount inspector will come to you at a convenient time and conduct a thorough pest evaluation. We will discuss our findings with you and make control recommendations.

Customer Service is Paramount to us!

691 Reviews for
Home Paramount

What people say about Home Paramount
Professional · 102
Friendly · 60
Excellent · 59
Thorough · 52
Courteous · 43
· Show All
4.5 star average rating (691 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Mechanicsville, VA
We are happy with the service we have received.
Richmond, VA
Good service tech as always.
Sandston, VA
Been a customer for over 10 years.No I'm not happy with the service. Your service guy spent maybe 5 minuets at our residence, Didn't do anything under the house. I really don't feel I'm getting my dollars worth. I'm planning on canceling my service and research some other companies.Sorry not a happy customer!
Mechanicsville, VA
I have a bad infestation of bugs - no-see-ums - and Home Paramount came when I called.
Richmond, VA
HOME PARAMOUNT WAS VERY GOOD.
Henrico, VA
The team was excellent.
Richmond, VA
Still do not receive inspection/treatment reports

correct email address is: kenm@lewisginter.org

however past efforts to correct this have all been unsuccessful. Messages are NOT caught in Spam folder.
Petersburg, VA
Debatable. When Sydney was the tech we were satisfied every week. Now, we are lucky if the tech comes every other week.
Ashland, VA
You cannot get my account straight! My phone call last month you told me my balance was zero. I just had Mosquito spray so I should now owe 65. Why are you billing me the 107 AGAIN???
North Chesterfield, VA
I would not recommend based on service level we have had this past year. In the beginning it was great, people did a thorough job. Now it seems like it's too much of a bother for them to get out of their trucks to spray. Window treatments? Forget that, not going to happen even after specific request to do so.
Richmond, VA
Quick and pleasant service!
Waverly, VA
I am pleased with the service I have received from Home Paramount Pest Control.
Richmond, VA
Asked to have treatment for ants. Tech came and treated, within 2 days they were back. Had another tech come out who barely treated again. Next day and 2 weeks later, still have ants. Fee $175?!
Mechanicsville, VA
Generally yes...it has changed a lot over the years.. we are paying more and the service is different than it use to be.Just need to be contacted when person is on the way out to do service. This did not happen this last time and we did not think he showed up. But I guess he did...saw some stuff he put down. I recontacted the home office to let them know he did show...he just did not let us know he was he as we were here.
North Chesterfield, VA
The technician sprayed all requested areas and even brought an Amazon delivery to my husband. However, there were still many spiderwebs left on the outside of the house.
Manakin Sabot, VA
I have been a long time customer but I've been a bit upset this past year with how my appointments have been handled. I asked that I be given a call before the tech is sent out to confirm appointments. That has not been happening and the company then, must send someone out a second time to do the inside of the home for quarterly service. These call backs would be unnecessary if I'd received a phone call about the visit. Please to help with saving the company some money and time, do as I have asked and give me a call before showing up and I'm not here.
Richmond, VA
Extremely pleased with the service I received. An inspector came out to do an assessment and a few minutes later the technician arrived.Suggestions were given and all questions answered.I had an issue 10 years ago and was satisfied with the service and did not hesitate to contact them again.Highly recommend!!
Richmond, VA
Jim the technician was very knowledgeable pleasant and professional, did an excellent job. Give him a Raise.
Richmond, VA
We have been feeling dissatisfied for the past couple of months. We keep having to call to get service. Last month, we were told that our technician was on vacation, and as a result, we did not receive service for an entire month, causing a failed inspection.
Glen Allen, VA
scheduled for Saturday at 8-10 am but didn't come till 1:30 Technician overworked I think.
Rain did not allow him to finish and I called back to reschedule. still have ant problem.
Richmond, VA
The technician, Rafael, is courteous and thorough.
Richmond, VA
Prompt, efficient, caring about doing a good job; effective treatments as needed and on schedule.
Richmond, VA
No. Scheduling is a joke, the technician Patrick aka Troy is by far the worst technician I have ever worked with in my 12 years of apartment management. If I could give one star I would. I have already removed your company from one of the apartments in my portfolio and the others will soon be doing the same. We went with another company that actually was able to get the issues under control. I would strongly advise that your upper management take a long hard look at your business and people you have working for you.
Richmond, VA
I'm not terribly happy with Paramount's service. An exclusion performed was not effective. We really dislike Home Paramount's practice of setting appointments results in visits when the technician cannot get inside the house. It has gotten worse, with appointments being left by automated message after business hours when I can't immediately respond to get the appointment reset. This is not by accident, it is by design.

Appointments need to be made by agreement with the customer. Anything else is just driving your revenue without providing the service I want. I'm probably going to be shopping for another vendor.

The technicians are pleasant. That's the only reason this is two stars rather than one.
King William, VA
When reporting a wasp issue at the front door of county administration building, we were told someone would come in a couple of days. That is to long.
Richmond, VA
Technician was very through and answered all concerns.
Henrico, VA
Great service.
Richmond, VA
Service is great but appointment time is not followed by service tech
Phone message said service between 1-3pm tech showed up at around 11 am
it worked out but I wanted to be there to talk to service tech.
Richmond, VA
Technicians were vey nice and completed the work quickly. However, got a bill for $1700 and when Howard wrote the work order, he took my credit card for payment. Am not sure what happened and am not anxious to pay the bill until I know why it hasn't appeared on my card, as I wanted.
Richmond, VA
Absolutely pathetic - had to do the job myself. They charged me $700 to remove raccoons, and barely did anything. Despite saying they would, they never tried using different bait or changing the location of the traps. They “tried” for 10 days, with no success. I got a trap myself and caught the raccoon in 3 nights, using the suggestions I made to them. I called to talk about it, and the manager won’t even call me back. They are incompetent and spineless.
Richmond, VA
On time very pleasant.
Henrico, VA
I would definitely recommend to my friends and family.
Richmond, VA
Service as scheduled. Courteous employees.
Richmond, VA
Not so happy about coverage of NCAA WOMENS march madness by anyone.
Midlothian, VA
Home Paramount did a wonderful job replacing the vapor barrier and insulation under my condo. They arrived on time and cleaned up before they left. Very satisfied!
Henrico, VA
Perfect… Thank You.
Henrico, VA
When I have told you and the techs that I no longer want your service you continue to show up and want to do service. Your techs schedule appointments and than don't show up. I would never recommend you to anyone.
Henrico, VA
Polite good service.
Midlothian, VA
I am pleased with service and personnel.
Midlothian, VA
The Richmond office is very aware that I have requested Eddie as my technician. The office called and told me Eddie would be at my house at 3:00pm Thursday, Feb 8th. I even called around 3:00 to make sure I was on Eddie's schedule. I was told I was his next stop. About half an hour later an unknown tech showed up. He was told we were expecting Eddie and would prefer waiting for Eddie. The tech left. We did NOT receive service, as scheduled, Feb 8th. This is the 3rd time this has happened. Do not send me an invoice. I received no service. I am not a happy customer.