The service provided was on time and the person was courteous. He, did, however, not lock the second gate to the back garden. I have 3 dogs and basic requirements is that the gates are solidly locked in place when the service person leaves. I appreciated that he knocked at the door when he arrived to give me a minute to get all the dogs locked into their indoor crates for their safety and his convenience. I'd like him to return on the next visit.