Capitol Pest Control

Capitol Pest Control

Capitol Pest Control

Pest Control

Bethesda, MD

4.8 · 239 reviews
4.8 · 239 reviews

About Capitol Pest Control

Location

Bethesda, MD

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control

Products

Sentricon, Termidor, Premise

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

81

Business Qualifications

Maryland Pest Control Association
National Pest Management Association
Angies List Super Service Award Winner
Licensed in General Pest, Wildlife, Fumigation, Right of Way, Termite Control.

About This Business

Capitol Pest’s mission, since 1936, has been to be the Washington, DC area’s most professional, dependable, trustworthy, and best-trained pest control company. It is our intention to deliver to the community a service for which there is value and that we are all proud of. We will provide these services promptly, efficiently, courteously and safely. Additionally it is our goal to promote the benefits of professional pest control service by other companies as well and to serve as leaders in our industry.

We are proud that our commitment to these guiding principles has resulted in being voted the “Best Pest Control Company” by readers of Washingtonian Magazine. Capitol Pest is also the highest rated company with 100 ratings or more on Consumer’s Checkbook

239 Reviews for
Capitol Pest Control

What people say about Capitol Pest Control
Professional · 44
Thorough · 35
Knowledgeable · 32
Excellent · 30
Prompt · 29
· Show All
4.8 star average rating (239 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Washington, DC
We have used Capitol Pest Control for 22 years with our property management and have found the service both on and off the field to be virtually unrivaled in the DC area.
Potomac, MD
Making me write a comment makes me not want to complete your survey. please remove this as a required field.
Bethesda, MD
I have been a customer of Capitol Pest Control for over 20 years. I have always found them responsive, professional and courteous. They really know their business and provide highly effective service.
Bethesda, MD
Over 20 years excellent service since we have owned the house.
Potomac, MD
For about a year! Zach is great! We really appreciate his excellent sense of customer service!
Riverdale, MD
Very professional! Very thorough! I'm very happy with my service!
Silver Spring, MD
2 years.
Washington, DC
We started using Capitol Pest about 2 months ago because we had some recurring pest problems that were not being resolved. Capitol dealt with both problems quickly and efficiently. Their technicians have been responsive and very knowledgeable. From my experiences thus far, I would highly recommend their services.
Fairfax, VA
Capitol Pest gets it right the first time! Their service people are professional and extremely knowledgeable.
Washington, DC
Capitol Pest was supposed to visit the home to set bait inside the home. No one came at our scheduled appointment time.
Business Owner's Reply · 10 days ago (Apr 18)
We are sorry that we missed you, but our records indicate that we were there at the scheduled time, knocked, rang the doorbell, called and left a message, and waited 20 minutes before leaving. We want to make sure that our technician did leave the proper doorhanger as well, and we will follow up with you to schedule another appointment.
Washington, DC
We have been using CP for about one year and have the centricon termite system and regular pest control plan. We are very happy with the customer service and timeliness of their response as well as the actual work performed. We have met the technicians that come out and they're all extremely professional and provide education on the CP methodology. Overall we are extremely happy.
Bethesda, MD
Everyone is very friendly and pleasant to work with. They came to my house very quickly to address our needs.
Bethesda, MD
This is our first year. We have been very satisfied by your attentiveness. My only request is that you call us a day or so before so that I can tell the technician if anything needs to be checked. Thank you for your service.
Bethesda, MD
Very fast response to my call and very careful yet thorough service. Thank you.
Washington, DC
Not sure how long, certainly several years. Always prompt, always sends reminder of appointment.
Herndon, VA
We've been using Capitol Pest Control for almost a year now and we've been more than pleased with the service and the results!
Bethesda, MD
He came on time, very polite respectful, nice.helped me with my questions and explained everything to me. I would use your company again.proffesional service which seems to work.
Washington, DC
About 21 years for termite, more recently for general pest. Very happy with the service and consider Capitol Pest a great value.
North Potomac, MD
We have been using this service for a little over a year. We switched from our long term service, Western, after it was bought out by Orkin. we have been extremely pleased!!!!!!
Washington, DC
DaiShan (?) is extremely knowledgeable and thorough. He did a great job. LSH.
Washington, DC
Edguard arrived early and worked quickly on sealing the entry points.
Bethesda, MD
10 years of great service. Todays visit was no exception. Prompt service, professional care and good cheer.
Bethesda, MD
21 years
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Bethesda, MD
I've been using Capitol Pest since I bought my house a few years ago. I use them for termite and regular pest service and am very happy with them.
Washington, DC
I am usually not here when James is around but I connected with him today and he is he is an exceptionally nice person.
Alexandria, VA
I would give 5 star for regular pest service but I am not happy about rodent exclusion and cleanout service. So this rates I am giving are only for the rodent exclusion.
Washington, DC
I've been using Capitol Pest since 2011. They have great and prompt service, and, as a repeat customer with accounts at several rent properties, they responded pretty quickly to me My only reason for not giving them 4 stars is that they send a lot of emails - 1, regarding an upcoming visit; 2, a visit service report; and 3, an invoice. I get confused especially with the latter two. It'd be better to just get one email for both service report and invoice, and it'd be great if they could put the service address in the subject of the emails so I could quickly distinguish among my many properties.
Bethesda, MD
It is not at all ok that you're asking me to submit a review/feedback adn then insisting that I write a review. This actually caused me to lower my NPS score for your service.
Bethesda, MD
Friendly, helpful, customer-service-oriented staff backed up with skilled knowledge and abilities and willingness to explain.
Rockville, MD
Customer for 5 years. Services are associated with quarterly outside pest prevention. We've been satisfied withe the service and good natuted technicians.
Chevy Chase, MD
Capitol Pest provides excellent service. Technicians are thorough and non-intrusive.
Washington, DC
Fine- nice people but wish they didn't have my credit card number.
Business Owner's Reply · 10 days ago (Apr 18)
Mr. Pollock,
We certainly have other billing options and will call you to discuss other options. We certainly don't want you to be unhappy.
Bethesda, MD
We have been using Capitol Pest for over 25 years. Their service has always been the best.
Chevy Chase, MD
We recently became new customers when our kitchen suddenly was unseasonably invaded by tiny ants. Expecting several groups of dinner guests within the next few days, we didn't want to wait a week or more for the next available technician. Capitol Pest immediately sent someone who successfully eliminated the problem. The regular technician came later for a regular quarterly service. Both individuals were prompt, courteous and clearly expert in what they were doing. We're looking forward to an ongoing relationship with Capitol Pest.
Olney, MD
The customer service could not be better. The tecnicians are courteous and thorough.
Silver Spring, MD
Started using Capitol Pest control last summer for exterior rodent control. Service technicians are very friendly and professional. Within 3 months, the appearance of rodents eating the bait was substantially reduced. As a result, we don't need monthly service and reduced our treatments now to quarterly. I think it would be good for the company to recommend this to us, as opposed to having to request a reduction in treatment ourselves.
Rockville, MD
This is a ridiculous questionnaire. Two technicians came and left in less than 5 minutes. They did not leave any paperwork detailing what they did or what they found. This is a standard quarterly visit leaving me wondering why I have a yearly plan.
Chevy Chase, MD
They provide general pest control services, including prevention and monitoring. They are always on time and professional.
Business Owner's Reply · 3 months ago (Feb 8)
Greetings!
We received your review and appreciate you taking the time to provide us with valuable feedback as we strive to always exceed expectations. Thank you for your kind words! Only if you have the time, would it be possible for you to take some extra time to share your kind words on our Yelp page? It would really help us to grow. Here is a link to our page if you have the time: http://www.yelp.com/biz/capitol-pest-bethesda

Respectfully,

Capitol Pest
Bethesda, MD
Using cap pest since 2007. I like that while we receive quarterly service, we can call for service in between quarterly appointments. Antonio was so thorough!
Business Owner's Reply · 3 months ago (Feb 8)
Greetings!
We received your review and appreciate you taking the time to provide us with valuable feedback as we strive to always exceed expectations. Thank you for your kind words! Only if you have the time, would it be possible for you to take some extra time to share your kind words on our Yelp page? It would really help us to grow. Here is a link to our page if you have the time: http://www.yelp.com/biz/capitol-pest-bethesda

Respectfully,

Capitol Pest
Chevy Chase, MD
We have been long time clients and always receive fantastic service.
Thank you Capitol Pest!!