It's a hit-or-miss service. It depends on who you get. Phone scheduling is poor. Termite piles need two appointments: one to see the pile (you already know it's termites) and one to treat it. Each is at least two weeks apart. It's a waste of time! Appointments are cancelled without notice. The people who spray are fine. Yearly inspections are random. Some look at everything, and some barely glance under beds/sofas or in closets.
Business Owner's Reply · 2 days ago (Apr 23)
Mark,
I am sorry to hear that you are having difficulty communicating with the branch and getting the scheduling of your appointments done. Your review has been sent to the branch. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.
Sincerely, Ginny White Truly Nolen of America Inc.
