Truly Nolen Pest & Termite ControlPest ControlOpa Locka, FL4.3 · 142 reviews
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4.3 · 142 reviews
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Gregory Warren
Miami, FL
Thanks Jamely Charles.
Business Owner's Reply · 16 hours ago
Gregory,
It's a pleasure to receive your approval and hear your satisfaction with Jamely's work. Thank you for allowing Truly Nolen to provide you with satisfactory service. Sincerely, Ginny White Truly Nolen of America Inc. |
Juan M. Figueroa
Doral, FL
You guys are excellent specially the guy that comes and fumigate my home thumbs up.
Business Owner's Reply · 6 days ago (Oct 16)
Juan,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Venancio Florindo
Miami Lakes, FL
Truly Nolen Pest & Termite control is a very good company. The person in charge explained to us the company proceeding to eliminate the problem, termites, roaches, etc. how often they would have to come, the warranties of their work, etc... We were very happy with their services.
Business Owner's Reply · 14 days ago (Oct 8)
Venancio,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Cynthia English
Opa Locka, FL
Very nice answer my concern,Very professional, got to the root of problem i highly recommend trulley nolen.
Business Owner's Reply · 15 days ago (Oct 7)
Cynthia,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Rosa Waterston
Hialeah, FL
Great service.
Business Owner's Reply · 15 days ago (Oct 7)
Rosa,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Kahn and Kahn
Miami Beach, FL
Yes we are extremely happy with your service. Your employee, Mr. Miller takes great care in ensuring that he is providing us with the best service possible. He is very professional and represents your company with a spirit of excellence. Thank you for your service to our company.
Business Owner's Reply · 18 days ago (Oct 4)
Kahn and Kahn,
Thank you so much for taking the time to write such a wonderful 5 star review about Mr. Miller! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
Martha Cole
Doral, FL
Absolutely NO
This is really a bad company, They charged my bank twice for the payment and it was necessary to me called several times to received my money back; obviously, someone isn’t doing its job. I'm still waiting for them to come and fill the holes in the ceiling, even though I already paid for this service and the worst thing is that I made the mistake of paying for a year of service to a company that is not serious and much less responsible. The technicians do not do their job well except for a young man named Bamba.......PEOPLE HAD ALREADY TOLD ME HOW BAD THIS COMPANY IS, NOW I UNDERSTAND IT. I WILL GIVE A BAD REFERENCE FIR THIS BAD BAD COMPANY. If I could I would give them zero stars To this company.
Business Owner's Reply · 18 days ago (Oct 4)
Martha,
I'm so sorry to hear that we haven't met your expectations. In looking at your account I am seeing a note from 10/3 where they tried to call you 3 times and left you voice mails. Please reach out to the branch with your concerns, I am sure they will be happy to work with you. I have emailed the operations manager a copy of your review. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance. Sincerely, Ginny White Truly Nolen of America Inc. |
Aviva Werde
Miami, FL
Working with Truley Nelen has been excellent. For me, being detailed, showing up on time to the scheduled appointment, and sending an educated professional is what I was looking for. Thank you!
Business Owner's Reply · 22 days ago (Sep 30)
Aviva,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Sharleen Heldago
Miami Beach, FL
No. After many calls regarding issues with whitefly, there is not only no improvement but I just received an invoice noting I have whitefly issues. I have asked and asked and asked for more applications of chemicals to improve whitefly situation. And even after someone notes 'cust has whitefly issues' on invoice, still nothing. It has destroyed what was once a very plush and beautifully landscaped yard and lot. At this point, I'm not sure what to do other than contact other groups for assistance with the whitefly issues.
Business Owner's Reply · 25 days ago (Sep 27)
Sharleen,
I am very sorry that there were so many difficulties with your lawn service. I have emailed the operations manager and asked him to reach out to you. If you continue to have further concerns please email me at ginny.white@trulynolen.com so that I can research your account and find someone to look into these issues further. Sincerely, Ginny White Truly Nolen of America Inc. |
Patricia Joyner
Miami, FL
Problem has not been resolve.
Business Owner's Reply · A month ago (Sep 25)
Patricia,
In looking at your account I am not quite certain what the problem is. Please email me at ginny.white@trulynolen.com, letting me know the problem, so that I can research your account and any issues further. Sincerely, Ginny White Truly Nolen of America Inc. |
Warren Ser
Miami Beach, FL
Great service, thank you!
Business Owner's Reply · A month ago (Sep 20)
Warren,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Yanaisy Romero
Miami, FL
Muy profesionales.
Business Owner's Reply · A month ago (Sep 16)
Yanaisy,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Maida Lavoy
Opa-locka, FL
Not happy at all , I am thinking about canceling the service.
Business Owner's Reply · A month ago (Sep 16)
Maida,
I'm so sorry to hear that we didn't meet your expectations. Please email me at ginny.white@trulynolen.com, with what your concerns are, so that I can research your account and any issues further. Sincerely, Ginny White Truly Nolen of America Inc. |
Veronica Delgado
Miami, FL
VERY PROFESSIONAL I WAS VERY HAPPY WITH THE JOB AND PRICE THANKS TRULY NOLEN TEAM.
Business Owner's Reply · A month ago (Sep 12)
Veronica,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Rosa Marie Alvarez
Miami, FL
Professional and got rid of the pest issue. Thank you!
Business Owner's Reply · A month ago (Sep 11)
Rosa Marie,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Laura Di Zazzo
Jarrod was very knowledgeable, kind, and courteous.
Business Owner's Reply · 2 months ago (Aug 30)
Laura,
Thank you so much for your kind words and review about your experience with Jarrod. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family. Sincerely, Ginny White Truly Nolen of America Inc. |
Renee Yeslow
Miami, FL
Professional service. Very accommodating and professional.
Business Owner's Reply · 3 months ago (Jul 22)
Renee,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Diane Robbinson
Miami, FL
Today I had a different technician. He was very good and competent. My only problem is with the company because I never received a call or text to confirm an appointment. I was unaware that someone was coming today . The 5 star rating is for the technician.
Business Owner's Reply · 4 months ago (Jun 29)
Diane,
We appreciate seeing you took the time to give us a review. Many thanks for checking all stars for your technician. I relayed your message on not getting a confirmation call or text to the branch manager. Sincerely, Ginny White Truly Nolen of America Inc. |
Teboul Philip
Miami Beach, FL
We are waiting for the result. Your worker was on Time with a good operator in place ??
Business Owner's Reply · 8 months ago (Mar 4)
Teboul,
It's a pleasure to receive your approval. We hope going forward we will be able to exceed your expectations. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Helen Mendel
Miami Shores, FL
Excellent service.
Business Owner's Reply · 8 months ago (Feb 26)
Helen,
Your 5 star rating is TRULY appreciated! Thank you! Sincerely, Ginny White Truly Nolen of America Inc. |
Mike West
Miami Beach, FL
suggest Truly Nolen call a day before rep shows up in case, we won't be home so we can leave gates open. also would like more info in service report.
Business Owner's Reply · 8 months ago (Feb 20)
Mike,
I'm so sorry to hear that we didn't meet your expectations. Your feedback is critical to our success. I emailed the branch with your concerns and these should be taken care of in the future. If I can be of an further assistance please email me at ginny.white@trulynolen.com. Sincerely, Ginny White Truly Nolen of America Inc. |
Joe Hidalgo Gato
Miami Beach, FL
Diligent, genuinely experienced service from Orestes. Comforting.
Business Owner's Reply · 8 months ago (Feb 16)
Joe,
Thank you so much for taking the time to write such a wonderful 5 star review about Orestes! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
Miriam Herin
Miami, FL
I have been a customer since 1980 and I have never had the pleasure to known such good employees from Truly Nolan.
Melody is an excellent, professional, caring and helpful person. Then Abel and Elvis came to treat my house for termites the are THE BEST TECHNICCIAN you had and have. What a great job, very very professional, they know what they are doing I am so very blessed that had people so caring and beautiful human beings. Thank you for a GREAT JOB. GOD BLESS YOU ALL. THANK YOU AGAIN.
Business Owner's Reply · 8 months ago (Feb 15)
Miriam,
Thank you so much for taking the time to write such a wonderful 5 star review about Melody, Abel and Elvis! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
Thomas Prieto
Hialeah, FL
100% SATISFIED.....THNAK YOU.
Business Owner's Reply · 8 months ago (Feb 13)
Thomas,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Alexandre Nicolucci
Miami Shores, FL
Our technician is trustworthy, super prompt and will informed.
Business Owner's Reply · 9 months ago (Jan 16)
Alexandre,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Jean Horn
Miami, FL
Truly Nolen Technicians are all ways on time and very knowledgeable with details of the services provided. I personally commend them on the tips given for watering and lawn care.
Business Owner's Reply · 9 months ago (Jan 16)
Jean,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Michael Holmgren
North Miami, FL
okey dokey.
Business Owner's Reply · 10 months ago (Jan 9)
Michael,
We appreciate seeing you took the time to give us a review. Many thanks for checking all stars. Sincerely, Ginny White Truly Nolen of America Inc. |
Solomon Schiff
Miami Beach, FL
Rusty is a caring,professiional exteminator. always comes when he says he will be here or calls to make sure the date is correct.
Business Owner's Reply · 10 months ago (Jan 9)
Solomon,
Thank you so much for taking the time to write such a wonderful 5 star review about Rusty! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
Dione DelMonico
Sunny Isles Beach, FL
Thank you.
Business Owner's Reply · 10 months ago (Jan 9)
Dione,
Your 5 star rating is TRULY appreciated! Thank you! Sincerely, Ginny White Truly Nolen of America Inc. |
Eric Isicoff
North Miami Beach, FL
Truly Nolen has not been able to get my Ficus hedge white fly infestation under control despite many requests from me. A beautiful 15ft tall hedge is all but gone.
Business Owner's Reply · 10 months ago (Jan 8)
Eric,
I'm so sorry to hear that we didn't meet your expectations. I have emailed the branch manager regarding your concerns. If I can be of any further help please feel free to email me at ginny.white@trulynolen.com. Sincerely, Ginny White Truly Nolen of America Inc. |
Donis Rego
Hialeah, FL
Excellent service by well trined professionals.
Business Owner's Reply · 10 months ago (Dec 19)
Donis,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Cary/Oscar Ossa
Miami Lakes, FL
Very pleasant the person you sent, Jarred.
A gentleman, very courteous and helpful. Thank you for the service.
Business Owner's Reply · 10 months ago (Dec 18)
Cary/Osacr,
Thank you so much for taking the time to write such a wonderful 5 star review about Jarrod! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
Shirley Worthey
Miami, FL
It's really less than it started out being. It's 90% better. Thank you Truly Nolen.
Business Owner's Reply · 10 months ago (Dec 15)
Shirley,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Violeta Lee
Hialeah, FL
Estoy muy contenta con los empleados hacen muy buen trabajo.
Business Owner's Reply · 11 months ago (Dec 6)
Violeta,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Cynthia Marshall
Hialeah, FL
Yes I'm very happy with the service I get from my technician, pls let me know when u sending different technician. Thank u and happy holidays 💛.
Business Owner's Reply · 11 months ago (Nov 28)
Cynthia,
It's a pleasure to hear from you. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Samie Carter
Miami Gardens, FL
My tech is great. If you have any pest problems going on and he'll addressed them.
Business Owner's Reply · A year ago (Nov 8, 2023)
Samie,
Thank you so much for your kind words and review about your experience with your tech. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family. Sincerely, Ginny White Truly Nolen of America Inc. |
Marilyn Griffin
North Miami, FL
Everything is great.
Business Owner's Reply · A year ago (Nov 3, 2023)
Marilyn,
We appreciate seeing you took the time to give us a review. Many thanks for checking all stars. Sincerely, Ginny White Truly Nolen of America Inc. |
Rosana Sabarots
Miami Springs, FL
So far so good. It’s only been 6 days since first treatment.
Business Owner's Reply · A year ago (Oct 20, 2023)
Rosana,
We appreciate the feedback on your recent experience with us. We look forward to a continued relationship. Thank you for choosing Truly Nolen. Sincerely, Ginny White Truly Nolen of America Inc. |
Rebecca Gray
Miami, FL
I'm happy with my service guy but not happy with my price.
Business Owner's Reply · A year ago (Oct 17, 2023)
Rebecca,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. If you call your local branch they may be able to work with you on the price. Sincerely, Ginny White Truly Nolen of America Inc. |
Clarivette Sandigo
Miami, FL
Everything great, very professional and dedicated.
Business Owner's Reply · A year ago (Oct 16, 2023)
Clarivette,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |