Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

Pest Control

Opa Locka, FL

4.3 · 183 reviews
4.3 · 183 reviews

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About Truly Nolen Pest & Termite Control

Location

Opa Locka, FL
Also serving: North Miami, FL

Services

Pest Control
Additional Services: Bee & Wasp Control · Lawn Care · Mosquito Control · Ornamental Care · Rodent Control · Termite Control · TIP Insulation · Weed Control

Business Hours

Mon-Fri: 4am-8pm; Sat-Sun: 5am-6pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

87

About This Business

Truly Nolen is a family owned pest, termite, rodent and insulation company servicing businesses and homes coast to coast since 1938.

Pest issues are not always a single home issue but more often than not, a neighborhood issue. We work hard in neighborhoods and communities to keep pest pressures down and you and your environment safe and free of pests. Our understanding of pests and their lifecycles allows us to service you in an environmentally responsible way made affordable by serving you and your neighbors.

Truly Nolen is proud of what we do as a company and see pest control as a sign of good housekeeping. We are dedicated to making sure your family and home are proactively protected from pests staying ahead of pest life cycles, stopping them before they multiply.

Truly Nolen's services are backed by a satisfaction guarantee and a 1 Million-Dollar Total Termite Protection Repair Guarantee.

183 Reviews for
Truly Nolen Pest & Termite Control

What people say about Truly Nolen Pest & Termite Control
Professional · 43
Excellent · 21
Knowledgeable · 10
Thorough · 10
Courteous · 7
· Show All
4.3 star average rating (183 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Miami, FL
Yes, I am very happy with the outcome. Christina was very knowledgeable, outstanding and friendly. Please send her for the next inspection in one year!! Hope it will be a good one too!
Business Owner's Reply · 6 days ago (Mar 11)
Beverly,

Thank you so much for taking the time to write such a wonderful 5-star review about Christina! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Good service. Christian and Jarrod, both very professionals in their jobs assignment. With providing information of clarity to customer. Great job.
Business Owner's Reply · 10 days ago (Mar 7)
Lenore,

Thank you so much for your kind words and review about your experience with Christian and Jarrod. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Bay Harbor Islands, FL
Very disappointed.
Business Owner's Reply · 20 days ago (Feb 25)
Dario,

I am very sorry that there were difficulties with your lawn service. In looking at your account I see where an email was sent to the area manager and the branch manager, requesting a call back to be scheduled for your lawn. It was also request you have a text alert for service. I hope going forward we will be able to exceed your expectations.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
Inspection and treatment were handled very professionally.
Business Owner's Reply · 21 days ago (Feb 24)
Peter,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Doral, FL
The technician was good although it did take some persistence to get the inspection report!
Business Owner's Reply · 24 days ago (Feb 21)
Robert,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Opa Locka, FL
"NO NOT AT ALL". I'VE BEEN TRYING TO GET A BRANCH MANAGER OUT TO MY HOME SINCE DECEMBER AND I"M STILL WAITING.
Business Owner's Reply · 25 days ago (Feb 20)
Constance,

I am sorry to hear that you are having difficulty communicating with the branch. In looking at your account I see a note where you spoke to the manager on 2/19 and he will be at your property on 2/20. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
I AM STILL SEEING SMALL ROACHES ON THE KITCHEN COUNTER AT NIGHT.
Business Owner's Reply · A month ago (Feb 18)
Edward,

I am so sorry you are having difficulties with your pest control service. Your operations manager was notified today. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
Vey professional, efficient, and puntual.
Business Owner's Reply · A month ago (Feb 17)
Presley,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Bay Village, FL
Amazing experience with Truly. We needed an exterminator - Paul was extremely communicative, knowledgeable, nice and professional. Couldn’t recommend enough. Great experience ! Thank you again.
Business Owner's Reply · A month ago (Feb 17)
Jessica,

Thank you so much for taking the time to write such a wonderful 5-star review about Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Paul does an excellent job listening to my bug problems and addressing these issues.
Business Owner's Reply · A month ago (Feb 14)
Helen,

Thank you so much for taking the time to write such a wonderful 5-star review about Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Still have weeds. The grass isn’t sprayed consistently with weed killer.
Business Owner's Reply · A month ago (Feb 13)
Maria,

I'm so sorry to hear that we didn't meet your expectations. I am sending a copy of your concerns to the branch manager today. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina arrived on time and was very helpful during her visit, she got an appointment for March 4.
Business Owner's Reply · A month ago (Feb 13)
Isabel/Santiago,

Thank you so much for your kind words and review about your experience with Christina. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Cristina was excellent. Prompt, courteous, knowledgeable and great energy!! She went above and beyond to make sure she covered all in our yearly inspection. What a pleasure to work with Cristina! Thank you!!
Business Owner's Reply · A month ago (Feb 11)
Karen,

Thank you so much for your review of your experience with Cristina! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Estamos muy complacidos por sus servicios, sobre la insulacion . Excelente trabajo, felicidades para los empleados : Humberto y Michael( los cubanos). Gracias. Bendiciones ❤️.
Business Owner's Reply · A month ago (Feb 3)
Ester & Francisco,

Thank you so much for taking the time to write such a wonderful 5 star review about Humberto and Michael! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
The bug situation seems to be better under control, but now we have rodent problems and we contacted our service provider and he stopped by and put a couple of glue traps which has not really addressed the situation as we now have evidence of rats. If we don’t get better responsiveness, we will be canceling our contract and finding someone else.
Miami Shores, FL
Christina was very thorough efficient and explained what our potential issue was and scheduled the retreat. she was courteous and friendly.
Business Owner's Reply · 2 months ago (Jan 30)
Joseph,

Thank you so much for taking the time to write such a wonderful 5 star review about Christina! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
Really Terrible. Unavailable and unacceptable customer service, ridiculous scheduling, unprofessional supervision and a complete joke -complete lack of integrity and care for the customer. Disgusting leadership who have no accountability nor respect for their paying customers at all. What are we actually paying for? It’s pathetic fake customer service and gets worse every year with every renewal.
Business Owner's Reply · 2 months ago (Jan 27)
Katherine,

Thank you for sharing this question with us. What you describe is not consistent with our goal of providing unsurpassed quality service at all times. If you could please reach out to us via email at ginny.white@trulynolen.com to share the details of your account so we could look into this, we would appreciate the opportunity to improve.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Chris Reyes is the best, he's an excellent professional!!
Business Owner's Reply · 2 months ago (Jan 23)
Ilana,

Thank you so much for your kind words and review about your experience with Chris. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
We have been with Truly Nolan for quite some time now. Great company to work with. Always sends nice service personal to take care of our home.
Business Owner's Reply · 2 months ago (Jan 16)
Debra,

Thank you so much for your wonderful review of your experience with our company. We TRULY appreciate your feedback as well as having you as a long-standing member of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Great inspector, knowledgeable and professional.
Business Owner's Reply · 2 months ago (Jan 14)
Anthony,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Thank you!
Business Owner's Reply · 2 months ago (Jan 13)
Evan,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Doral, FL
Thank you for your Service.
Business Owner's Reply · 2 months ago (Jan 13)
Juan,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
Christina was very polite and professional. Thank you for your service!!!
Business Owner's Reply · 2 months ago (Jan 8)
Jorge,

Thank you so much for your kind words and review about your experience with Christina. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
christina was professional and very informative about the problem and the solution. i was very glad she was the
representative who came. if i have similar issues in the future, i would hope she would be the one to come to
the home. ellen gordon.
Business Owner's Reply · 2 months ago (Jan 8)
Ellen,

Thank you so much for taking the time to write such a wonderful 5 star review about Christina! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
I have had Truly Nolen for over a decade with great service! The last scheduled appointment was not successful because the technician did not communicate that he needed a parking space! I always have a parking space so truly nolen techs do not have to find parking! But he did not communicate with me and after he couldn’t find a parking spot he just left! The man who came and I signed my new renewal with and who looked so carefully at the issues in my home was great! Very helpful and smart! I will need to set up a new appointment.
Business Owner's Reply · 2 months ago (Jan 3)
Cathy,

I'm so sorry to hear that we didn't meet your expectations. The branch manager has been notified of your problem and that you will be needing a service. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
Service is horrible, I would not recommend anyone Trully Nolen. Very unorganized, scheduled times are irrelevant, I was scheduled to be serviced from 9 to 1100 AM, and exterminador showes up at 6 AM. Doing less then half the job. Called office to express my concerns 2 days ago, phone operator stated local manager would call me which never happened.
Business Owner's Reply · 3 months ago (Dec 18)
Manuel,

I'm so sorry to hear that we didn't meet your expectations. In looking at your account I see where you spoke to Andy Salvador today, 12/18. They are sending out a different technician tomorrow. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina Cordovez was very professional and with an excellent rapport with us.
Business Owner's Reply · 3 months ago (Dec 17)
Angela,

Thank you so much for your kind words and review about your experience with Christina. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
You didn’t follow my instructions. You should be ashamed of yourselves. Greed is one of the seven deadly sins.
Business Owner's Reply · 3 months ago (Dec 16)
Gregory,

I'm so sorry to hear that we didn't meet your expectations. Your feedback is critical to our success. In looking at your account I see where the operations manager emailed and was responding to your concerns. He also left his phone number so you would be able to call him. Hopefully you will be able to contact him and your concerns will be taken care of.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
The surface was excellent came on time. Did a wonderful job.
Business Owner's Reply · 3 months ago (Dec 16)
Bella,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
The technician came during the window of time that was scheduled. Most significantly, he called me to inform me that he was on the way and an estimated ETA. Very pleased with the new technician.
Business Owner's Reply · 3 months ago (Dec 9)
Doris,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Aventura, FL
Everything seems to be ok!
Business Owner's Reply · 3 months ago (Dec 5)
Daye,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Great service.
Business Owner's Reply · 4 months ago (Nov 25)
Iliana,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
Christina was absolutely perfect! She did a thorough inspection and made excellent recommendations. She is by far the best! This was one of the better experiences we have had with a termite inspection. Christina is a perfect 5+ Star!
Business Owner's Reply · 4 months ago (Nov 25)
Sandra & Isaias,

Thank you so much for taking the time to write such a wonderful 5 star review about Christina! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
I have contacted the office via email and phone multiple times about the service that's still missing: spray under crawl space. And although I have been promised to receive a call or email I still have not received any information.
Business Owner's Reply · 4 months ago (Nov 20)
Ana,

I emailed the operations manager with your concerns. I asked for him to schedule a call back service. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina, who performed the inspection was thorough and courteous.
Business Owner's Reply · 4 months ago (Nov 20)
Manon,

Thank you so much for your kind words and review about your experience with Christina. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
James did an excellent job.
Business Owner's Reply · 4 months ago (Nov 20)
Wonders,

Thank you so much for your kind words and review about your experience with James. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
This time around the technician came out and did a good job of spraying Please send me a letter to show to the 40 year contractor that the building was sprayed. bldg 30 829 NE 199th St Miami FL 33179 Christina did a good job also.
Business Owner's Reply · 4 months ago (Nov 18)
We appreciate the feedback on your recent experience with us and Christina. We look forward to a continued relationship. Thank you for choosing Truly Nolen.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Sunny Isles Beach, FL
Excellent results on their applications. Very happy with the service they provided.
Business Owner's Reply · 4 months ago (Nov 13)
Rolando,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Excellent pest control! Professional and efficient service!
Business Owner's Reply · 4 months ago (Nov 13)
Bojana,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Always great service, thank you!
Business Owner's Reply · 4 months ago (Nov 13)
Warren,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.