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Truly Nolen Pest & Termite ControlPest ControlOpa Locka, FL4.4 · 251 reviews
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4.4 · 251 reviews
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Maria Fonseca
Hialeah, FL
I was very satisfied with Hector the agent who came and explained the process of fumigation inside walls. He was very attentive though out the process. James who came out to do the fumigation was excellent. He did a wonderful job and was careful of moving and putting back anything he had to move. I would recommend keeping good employees since that will let the customer recommend the good experience.
Business Owner's Reply · 11 days ago (Jul 6)
Maria,
We're happy to hear that James and Hector’s thorough approach and expertise have made a positive impact on your pest control experience. We’re grateful to have you as a customer and look forward to continuing to serve you! Sincerely, Ginny White Truly Nolen of America Inc. |
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Lorie Mertes
Biscayne Park, FL
Your service team has been great, especially Paul. Super professional and informative and considerate of pets.
Business Owner's Reply · 11 days ago (Jul 6)
Lorie,
Thank you so much for taking the time to write such a wonderful 5-star review about Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that, along with being pet friendly! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Paul & Karen Robinson
Miami Gardens, FL
The service is always great and all of my technicians are just amazing and professional.
Business Owner's Reply · 15 days ago (Jul 2)
Paul and Karen,
Thank you so much for taking the time to write such a wonderful 5-star review about your technicians! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Marcus Rolle
Miami Gardens, FL
The tech did very good job with yard he’s very knowledgeable and concerned with yard.
Business Owner's Reply · 15 days ago (Jul 2)
Marcus,
Thank you so much for taking the time to write such a wonderful 5-star review about your technician! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Henry Faison
Opa-locka, FL
The technicians were very professional in servicing my home and in explaining what they were doing.
Business Owner's Reply · 18 days ago (Jun 29)
Henry,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Ivonne Sarmiento
Travis was very kind & professional… Highly recommend him!
Business Owner's Reply · 18 days ago (Jun 29)
Ivonne,
Thank you so much for taking the time to write such a wonderful 5-star review about Travis! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Jaime Rojo
North Miami, FL
The technician was very diligent in the treatment. He survey the property and proceeded with the application of several different products to address the issues. Great job and Thank you….
Business Owner's Reply · 21 days ago (Jun 26)
Jaime,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Mimi Nieman
Miami Shores, FL
Like getting notices of planned visits. The technician told me what he was doing and for what reason.
Business Owner's Reply · 24 days ago (Jun 23)
Mimi,
Thank you so much for taking the time to write such a wonderful 5-star review about your technician! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Paul Robinson
Miami Gardens, FL
Excellent and prompt service.
Business Owner's Reply · 25 days ago (Jun 22)
Paul.
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Raymond Maycock
Miami Gardens, FL
Great through service received.
Business Owner's Reply · A month ago (Jun 19)
Raymond,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Francine Mariglio
North Miami, FL
Yes, I am very pleased with my Truly Nolan service. Frank Carter
has been here twice. Second time was a follow up. He is personable, knowledgeable and polite. very helpful.
Business Owner's Reply · A month ago (Jun 15)
Francine,
Thank you so much for taking the time to write such a wonderful 5-star review about Frank! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Cecilia Despaigne
Miami Shores, FL
Yes, I am happy with the service I have received under the contract. The person assigned to me is professional and responsible, a pleasure to work with.
Business Owner's Reply · A month ago (Jun 11)
Cecilia,
Thank you so much for taking the time to write such a wonderful 5-star review about your technician, Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Wanda Devoe
Miami, FL
Service was great. Chris and James were outstanding in explaining everything.
Business Owner's Reply · A month ago (Jun 4)
Wanda,
Thank you so much for taking the time to write such a wonderful 5-star review about Chris and James! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Vilma Biaggi
Miami Beach, FL
Present and cooperstive.
Business Owner's Reply · 2 months ago (May 26)
Vilma,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Nubia Malden
Miami, FL
From the moment that Jose Ortiz came and gave me the quote, and explained the work i jeeded.I knew that I didn't have to call another company for a second estimate. Dennis was very professional he gave me a courtesy call and he was on time. Dennis explain the procedure and the time that he would be finishing the work. Dennis and his partner did a grate job. I'm very happy with the results of the work done in my house. Thank you to Jose,Dennis and his partner. I don't recall his partners name but I think his name Slone?? I know it's tarts with an S.
Thank you all for the work you did. Nubia.
Business Owner's Reply · 2 months ago (May 26)
Nubia,
We're happy to hear that Jose, Dennis and his partner provided you with exceptional service and valuable information. We take pride in our team's professionalism and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again! Sincerely, Ginny White Truly Nolen of America Inc. |
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Bennie Osborne
Miami Gardens, FL
Very conscientious about providing responsive service.
Business Owner's Reply · 2 months ago (May 20)
Bennie,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Arnold/Donna Blaustein
Miami Beach, FL
Excellent job.
Business Owner's Reply · 2 months ago (May 15)
Arnold & Donna,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Regina Driessen
Miami, FL
Very pleased with service.
Business Owner's Reply · 2 months ago (May 11)
Regina,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Melvin Malchatsky
We have been using Truly Nolen for a long time now. Then do our quarterly pest control services and control the problems that arises from any Termites that get into the wood in our house. We are happy with the services that Truly Nolen provides.
Business Owner's Reply · 3 months ago (Apr 6)
Melvin,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Darlene Durant
We are satisfied with the treatment and he was very informative.
Business Owner's Reply · 4 months ago (Mar 9)
Darlene,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Shirley Flemmings
Miami, FL
Good work.
Business Owner's Reply · 4 months ago (Mar 6)
Shirley,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Karen Prince
Miami, FL
Chris and JP were AMAZING! Took all my calls and always kept in touch. They even took my advice when I saw evidence in one room. Highly recommended!
Business Owner's Reply · 5 months ago (Feb 2)
Karen,
Thank you so much for taking the time to write such a wonderful 5-star review about Chris and JP! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Irwin Alexander
Frank the technician did an excellent job. He was very thorough and courteous.
Business Owner's Reply · 6 months ago (Jan 29)
Irwin,
We sincerely appreciate your kind words and review about Frank! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Mary Caballero
Mr. Carter was excellent and helpful. He made me feel like I made the right choice picking Truly Nolan.
Business Owner's Reply · 6 months ago (Jan 20)
Mary,
Thank you so much for taking the time to write such a wonderful 5-star review about Frank Carter! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Miguel Poleo
Miami, FL
Thank you very much, the inspector and the person who carried out the fumigation are excellent.
Business Owner's Reply · 6 months ago (Jan 14)
Miguel,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Patricia Prieto
Hialeah, FL
I am delighted with the service I have received so far. The people who have come to my home are very professional.
Business Owner's Reply · 6 months ago (Jan 12)
Patricia,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Atilio Nunez
Miami, FL
Excellent customer service, on time scheduled appointment time frame, great full inspection.
Business Owner's Reply · 7 months ago (Dec 29)
Atilio,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Harry Starbird
Opa-locka, FL
yes.
Business Owner's Reply · 8 months ago (Nov 24)
Harry,
Your 5 star rating is TRULY appreciated! Thank you! Sincerely, Ginny White Truly Nolen of America Inc. |
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Helen Mendel
Miami Shores, FL
Chris checked and said I did not have termites.
Business Owner's Reply · 8 months ago (Nov 21)
Helen,
Thank you so much for rating Chris so highly! We are very pleased to hear that you are satisfied with your service and our partners! We are also pleased to hear you do not have termites. Thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Edward Mayweather
Miami, FL
So far you guys are doing a good job.keep up the good work
.
Business Owner's Reply · 8 months ago (Nov 5)
Edward,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Greg Southwood
Miami, FL
No complaints. Great service overall from the customer service to the technician.
Business Owner's Reply · 10 months ago (Sep 22)
Greg,
Thank you so much for rating Truly Nolen so highly! We are very pleased to hear that you are satisfied with your service and our partners! Thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Maria Ivens
Surfside, FL
They were great, I was really pleased.
Business Owner's Reply · 10 months ago (Sep 22)
Maria,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
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AJ Leoni
Miami Shores, FL
I am not pleased with the service I have received so far. Everything I was promised has not happened. The technician who came out to close up all openings did a really poor job, I'd say he is not very good at his job. Then I've had different technicians come out to set traps but it has not been consistent as it was promised to me. I was told that the technician would come to my house every Monday/Wednesday/Friday to set, change or just review. That has not happened.
Business Owner's Reply · 10 months ago (Sep 15)
AJ,
I'm so sorry to hear that we didn't meet your expectations. In looking at your account I see where on the week of the 8th we did not come out on Monday, Wednesday and Friday. I also see on 9/15 the operations manager left you a message regarding the missed appointments and this week you have services scheduled for m/w/f. We hope going forward we will be able to exceed your expectations. Sincerely, Ginny White Truly Nolen of America Inc. |
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Nili Gut
Miami Beach, FL
Big are still coming back 2 days later.
Business Owner's Reply · 11 months ago (Sep 3)
Nili,
I am sorry to hear you are still having problems. In looking at your account I see you have a service scheduled for Monday 9/8. If you call the branch they might be able to set you up for something sooner. Sincerely, Ginny White Truly Nolen of America Inc. |
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Insomniac Events
Miami, FL
Great customer attention from Maira. She does her job with great detail and care.
Business Owner's Reply · 11 months ago (Sep 2)
Insomniac Events,
Thank you so much for your review of your experience with Maira We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Cathy Graham
Miami Beach, FL
Service was great!
Business Owner's Reply · 11 months ago (Aug 20)
Cathy,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Afi Duke
North Miami, FL
Have not followed up. There are still roaches in the bathroom.
Business Owner's Reply · 11 months ago (Aug 18)
Afi,
I am sorry we have not met your expectations. In looking at your account I do see where you have a follow up appointment on 8/20. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
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Christopher Sercle
Opa-Locka, FL
Hello there was a confusion early on my wife answer the survey thinking Mr. Paul service was a onetime treatment. She did not know it was a recurring service.
Business Owner's Reply · A year ago (Aug 1, 2025)
Christopher,
I am sorry that there was confusion on the type of service you have. With the type of pest you have you would need more than 1 service. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
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Jesse Capote
Miami Beach, FL
On time and responsive.
Business Owner's Reply · A year ago (Jul 25, 2025)
Jesse,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Dale Pottinger
North Miami Beach, FL
Professional customer service and I’m very pleased that I selected Truly Nolen.
Business Owner's Reply · A year ago (Jul 25, 2025)
Dale,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |