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Truly Nolen Pest & Termite ControlPest ControlOpa Locka, FL4.3 · 246 reviews
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4.3 · 246 reviews
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Francine Mariglio
North Miami, FL
Yes, I am very pleased with my Truly Nolan service. Frank Carter
has been here twice. Second time was a follow up. He is personable, knowledgeable and polite. very helpful. |
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Cecilia Despaigne
Miami Shores, FL
Yes, I am happy with the service I have received under the contract. The person assigned to me is professional and responsible, a pleasure to work with.
Business Owner's Reply · 4 days ago (Jun 11)
Cecilia,
Thank you so much for taking the time to write such a wonderful 5-star review about your technician, Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Wanda Devoe
Miami, FL
Service was great. Chris and James were outstanding in explaining everything.
Business Owner's Reply · 11 days ago (Jun 4)
Wanda,
Thank you so much for taking the time to write such a wonderful 5-star review about Chris and James! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Vilma Biaggi
Miami Beach, FL
Present and cooperstive.
Business Owner's Reply · 20 days ago (May 26)
Vilma,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Nubia Malden
Miami, FL
From the moment that Jose Ortiz came and gave me the quote, and explained the work i jeeded.I knew that I didn't have to call another company for a second estimate. Dennis was very professional he gave me a courtesy call and he was on time. Dennis explain the procedure and the time that he would be finishing the work. Dennis and his partner did a grate job. I'm very happy with the results of the work done in my house. Thank you to Jose,Dennis and his partner. I don't recall his partners name but I think his name Slone?? I know it's tarts with an S.
Thank you all for the work you did. Nubia.
Business Owner's Reply · 20 days ago (May 26)
Nubia,
We're happy to hear that Jose, Dennis and his partner provided you with exceptional service and valuable information. We take pride in our team's professionalism and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again! Sincerely, Ginny White Truly Nolen of America Inc. |
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Bennie Osborne
Miami Gardens, FL
Very conscientious about providing responsive service.
Business Owner's Reply · A month ago (May 20)
Bennie,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Arnold/Donna Blaustein
Miami Beach, FL
Excellent job.
Business Owner's Reply · A month ago (May 15)
Arnold & Donna,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Marcus Rolle
Miami Gardens, FL
My ant problem seems to be under control we still need to try to get my weed problems under control thank you.
Business Owner's Reply · A month ago (May 11)
Marcus,
We are happy to hear your ants seem to be under control. If you feel you need an extra service contact your local branch and they should be able to provide that at no extra charge. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance. Sincerely, Ginny White Truly Nolen of America Inc. |
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Regina Driessen
Miami, FL
Very pleased with service.
Business Owner's Reply · A month ago (May 11)
Regina,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Paul & Karen Robinson
Miami Gardens, FL
The technician was very knowledgeable and professional. He took his time to explain what he was about to do and what had to done after he finished.
Business Owner's Reply · A month ago (May 8)
Paul & Karen
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Melvin Malchatsky
We have been using Truly Nolen for a long time now. Then do our quarterly pest control services and control the problems that arises from any Termites that get into the wood in our house. We are happy with the services that Truly Nolen provides.
Business Owner's Reply · 2 months ago (Apr 6)
Melvin,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Darlene Durant
We are satisfied with the treatment and he was very informative.
Business Owner's Reply · 3 months ago (Mar 9)
Darlene,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Shirley Flemmings
Miami, FL
Good work.
Business Owner's Reply · 3 months ago (Mar 6)
Shirley,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Karen Prince
Miami, FL
Chris and JP were AMAZING! Took all my calls and always kept in touch. They even took my advice when I saw evidence in one room. Highly recommended!
Business Owner's Reply · 4 months ago (Feb 2)
Karen,
Thank you so much for taking the time to write such a wonderful 5-star review about Chris and JP! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Irwin Alexander
Frank the technician did an excellent job. He was very thorough and courteous.
Business Owner's Reply · 5 months ago (Jan 29)
Irwin,
We sincerely appreciate your kind words and review about Frank! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Mary Caballero
Mr. Carter was excellent and helpful. He made me feel like I made the right choice picking Truly Nolan.
Business Owner's Reply · 5 months ago (Jan 20)
Mary,
Thank you so much for taking the time to write such a wonderful 5-star review about Frank Carter! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Miguel Poleo
Miami, FL
Thank you very much, the inspector and the person who carried out the fumigation are excellent.
Business Owner's Reply · 5 months ago (Jan 14)
Miguel,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Patricia Prieto
Hialeah, FL
I am delighted with the service I have received so far. The people who have come to my home are very professional.
Business Owner's Reply · 5 months ago (Jan 12)
Patricia,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Mimi Nieman
Miami Shores, FL
Not sure he actually did the treatment as he arrived at 1.57pm, we arrived home at 210 pm. He was in his truck and stayed there 10to15 mins. No more activity seen on our ring doorbell.
Business Owner's Reply · 5 months ago (Jan 6)
Mimi,
In looking at your account, I see a note from Travis, your technician, where he spoke to you today 1/6. He explained how that was a follow up service from your initial service on 12/24. Hopefully we were able to turn your 2-star review into a 5-star review. Your feedback is critical to our success. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance. Sincerely, Ginny White Truly Nolen of America Inc. |
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Atilio Nunez
Miami, FL
Excellent customer service, on time scheduled appointment time frame, great full inspection.
Business Owner's Reply · 6 months ago (Dec 29)
Atilio,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Harry Starbird
Opa-locka, FL
yes.
Business Owner's Reply · 7 months ago (Nov 24)
Harry,
Your 5 star rating is TRULY appreciated! Thank you! Sincerely, Ginny White Truly Nolen of America Inc. |
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Helen Mendel
Miami Shores, FL
Chris checked and said I did not have termites.
Business Owner's Reply · 7 months ago (Nov 21)
Helen,
Thank you so much for rating Chris so highly! We are very pleased to hear that you are satisfied with your service and our partners! We are also pleased to hear you do not have termites. Thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Edward Mayweather
Miami, FL
So far you guys are doing a good job.keep up the good work
.
Business Owner's Reply · 7 months ago (Nov 5)
Edward,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Greg Southwood
Miami, FL
No complaints. Great service overall from the customer service to the technician.
Business Owner's Reply · 9 months ago (Sep 22)
Greg,
Thank you so much for rating Truly Nolen so highly! We are very pleased to hear that you are satisfied with your service and our partners! Thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Maria Ivens
Surfside, FL
They were great, I was really pleased.
Business Owner's Reply · 9 months ago (Sep 22)
Maria,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
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AJ Leoni
Miami Shores, FL
I am not pleased with the service I have received so far. Everything I was promised has not happened. The technician who came out to close up all openings did a really poor job, I'd say he is not very good at his job. Then I've had different technicians come out to set traps but it has not been consistent as it was promised to me. I was told that the technician would come to my house every Monday/Wednesday/Friday to set, change or just review. That has not happened.
Business Owner's Reply · 9 months ago (Sep 15)
AJ,
I'm so sorry to hear that we didn't meet your expectations. In looking at your account I see where on the week of the 8th we did not come out on Monday, Wednesday and Friday. I also see on 9/15 the operations manager left you a message regarding the missed appointments and this week you have services scheduled for m/w/f. We hope going forward we will be able to exceed your expectations. Sincerely, Ginny White Truly Nolen of America Inc. |
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Nili Gut
Miami Beach, FL
Big are still coming back 2 days later.
Business Owner's Reply · 9 months ago (Sep 3)
Nili,
I am sorry to hear you are still having problems. In looking at your account I see you have a service scheduled for Monday 9/8. If you call the branch they might be able to set you up for something sooner. Sincerely, Ginny White Truly Nolen of America Inc. |
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Insomniac Events
Miami, FL
Great customer attention from Maira. She does her job with great detail and care.
Business Owner's Reply · 10 months ago (Sep 2)
Insomniac Events,
Thank you so much for your review of your experience with Maira We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Cathy Graham
Miami Beach, FL
Service was great!
Business Owner's Reply · 10 months ago (Aug 20)
Cathy,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Afi Duke
North Miami, FL
Have not followed up. There are still roaches in the bathroom.
Business Owner's Reply · 10 months ago (Aug 18)
Afi,
I am sorry we have not met your expectations. In looking at your account I do see where you have a follow up appointment on 8/20. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
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Christopher Sercle
Opa-Locka, FL
Hello there was a confusion early on my wife answer the survey thinking Mr. Paul service was a onetime treatment. She did not know it was a recurring service.
Business Owner's Reply · 11 months ago (Aug 1)
Christopher,
I am sorry that there was confusion on the type of service you have. With the type of pest you have you would need more than 1 service. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
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Jesse Capote
Miami Beach, FL
On time and responsive.
Business Owner's Reply · 11 months ago (Jul 25)
Jesse,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Dale Pottinger
North Miami Beach, FL
Professional customer service and I’m very pleased that I selected Truly Nolen.
Business Owner's Reply · 11 months ago (Jul 25)
Dale,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Greg Fields
Miami, FL
Very professional and friendly service. I've been a Truly Nolen customer for 30 yeas.
Business Owner's Reply · 11 months ago (Jul 22)
Greg,
Thank you so much for your wonderful review of your experience with our company. We TRULY appreciate your feedback as well as having you as a long-standing member of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Kim Blake-Orange
Miami, FL
Happy with the service Truly has provided.
Business Owner's Reply · 11 months ago (Jul 16)
Kim,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Charles Johnson
Miami, FL
I still have Bed Bugs.
Business Owner's Reply · 11 months ago (Jul 14)
Charles,
I am sorry to hear you are having problems with your pest control service. Your operations manager has been notified, stating that you nee an additional service. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
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Michelle Shemesh
Miami, FL
Paul is a gem! Always so helpful, reliable and knowledgeable!
Business Owner's Reply · 11 months ago (Jul 10)
Michelle,
Thank you so much for taking the time to write such a wonderful 5-star review about Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Laura Troitino
Miami, FL
raul was able to provide suggestions to ensure a cleaner environment inside and outside my house. he was professional and friendly. he finished the service quickly.
Business Owner's Reply · 11 months ago (Jul 7)
Laura,
Thank you so much for taking the time to write such a wonderful 5-star review about Raul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Olga Sanchez
Opa-locka, FL
I like the services with the person who work on mu yard yes.
Business Owner's Reply · A year ago (Jun 19, 2025)
Olga,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Ben Horin
Miami, FL
Agent Christina is highly professional and cordial.
Business Owner's Reply · A year ago (Jun 16, 2025)
Ben,
Thank you so much for your review of your experience with Christina! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |