Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

Pest Control

Opa Locka, FL

4.3 · 208 reviews
4.3 · 208 reviews

Call

Email

Website

More

About Truly Nolen Pest & Termite Control

Location

Opa Locka, FL
Also serving: North Miami, FL

Services

Pest Control
Additional Services: Bee & Wasp Control · Lawn Care · Mosquito Control · Ornamental Care · Rodent Control · Termite Control · TIP Insulation · Weed Control

Business Hours

Mon-Fri: 4am-8pm; Sat-Sun: 5am-6pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

87

About This Business

Truly Nolen is a family owned pest, termite, rodent and insulation company servicing businesses and homes coast to coast since 1938.

Pest issues are not always a single home issue but more often than not, a neighborhood issue. We work hard in neighborhoods and communities to keep pest pressures down and you and your environment safe and free of pests. Our understanding of pests and their lifecycles allows us to service you in an environmentally responsible way made affordable by serving you and your neighbors.

Truly Nolen is proud of what we do as a company and see pest control as a sign of good housekeeping. We are dedicated to making sure your family and home are proactively protected from pests staying ahead of pest life cycles, stopping them before they multiply.

Truly Nolen's services are backed by a satisfaction guarantee and a 1 Million-Dollar Total Termite Protection Repair Guarantee.

208 Reviews for
Truly Nolen Pest & Termite Control

What people say about Truly Nolen Pest & Termite Control
Professional · 51
Excellent · 26
Knowledgeable · 13
Thorough · 8
Courteous · 6
· Show All
4.3 star average rating (208 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Miami Beach, FL
James was excellent!!
Business Owner's Reply · 16 hours ago
Gloria,

It's wonderful reading your comment about your technician, James. Thank you for the 5 stars.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
Excellent customer service. Christina C. is very professional and we are so grateful for the care and attention she provides.
Business Owner's Reply · 2 days ago (Jun 5)
Jose,

Thank you so much for your kind words and review about your experience with Christina. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Everything was great and very professional.
Business Owner's Reply · 3 days ago (Jun 3)
Mt Olive Primitive Church,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina Cordovez went beyond my expections. We had called because we thought that we had termites in our kitchen. She quickly identified that they were carpenter ants. We needed to leave for a vacation today and did not want to leave our condo with ants crawling all over our place. Christina got in touch with dispatch and was able to get our regular insect exterminator, Frank to come over in the afternoon so that we did not have to leave with an house infested with ants. Frank came withing a few hours after our calls and sprayed where the ants were coming from. Thank you both to Christina and Frank.
Business Owner's Reply · 5 days ago (Jun 2)
Manon,

Thank you so much for taking the time to write such a wonderful 5-star review about Christina and Frank! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Professional.
Business Owner's Reply · 11 days ago (May 27)
Angela,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina and Abel came to treat my kick out spots in 2 rooms. They were professional and no nice. They came at the time promised. Thank you Christina and Abel!
Business Owner's Reply · 15 days ago (May 23)
Betty,

Thank you so much for taking the time to write such a wonderful 5-star review about Christina and Abel! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Good service.
Business Owner's Reply · 15 days ago (May 23)
Roberto,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Cynthia was on time and explained procedure to us.She was very professional and courtiers. You are lucky to have her as your representative.
Business Owner's Reply · 16 days ago (May 22)
Alan & Sarina,

Thank you so much for taking the time to write such a wonderful 5-star review about Cynthia! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Christina and Jordan always answer our questions explaining the process. They are courteous and on time.
Business Owner's Reply · 17 days ago (May 21)
Joseph,

Thank you so much for your kind words and review about your experience with Christina and Jordan. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Paul did an excellent job.
Business Owner's Reply · 17 days ago (May 21)
Helen,

Thank you so much for your kind words and review about your experience with Paul. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Professional inspection by Christine
Very Knowledgeable.
Business Owner's Reply · A month ago (May 12)
Ashok,

Thank you so much for taking the time to tell us about your experience with Christina. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina arrived at the time she said she would but, I was upset as I asked for a treatment because there were very live and many termites eating our baseboards in the main office area. She advised that procedure is to inspect and report findings and then a treatment plan is scheduled. After this she got right to work inspecting the property and taking pictures of our issues. I also had a client come in the same morning who has an issue with termites in his yacht and she did not hesitate to take measurements and pass on the information to the proper person to get this quoted for us. She was fast, efficient and very professional. Thank you Christina!
Business Owner's Reply · A month ago (Apr 28)
Magnum Marine,

It's a pleasure to receive your approval and hear your satisfaction with Christina's work. Thank you for allowing Truly Nolen to provide you with satisfactory service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Yes, we were please with service we received. Every thing was clearly explained and the information provided was very helpful.
Business Owner's Reply · A month ago (Apr 28)
Sandra,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Opa Locka, FL
My lawn was beautiful until it was over sprayed last year with chemicals that was supposed to kill weeds. I'm still not satisfied with the way my lawn appears patches of grass burned not only front yard but back yard as well. Truly Nolen how much longer must I, CONTINUE WITH THIS PROBLEM.
Business Owner's Reply · A month ago (Apr 24)
Constance,

I am very sorry that there were so many difficulties with your lawn service. In looking at your account I see where you have an appointment on 4/28 regarding your issues. Your feedback is critical to our success. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
It's a hit-or-miss service. It depends on who you get. Phone scheduling is poor. Termite piles need two appointments: one to see the pile (you already know it's termites) and one to treat it. Each is at least two weeks apart. It's a waste of time! Appointments are cancelled without notice. The people who spray are fine. Yearly inspections are random. Some look at everything, and some barely glance under beds/sofas or in closets.
Business Owner's Reply · A month ago (Apr 23)
Mark,

I am sorry to hear that you are having difficulty communicating with the branch and getting the scheduling of your appointments done. Your review has been sent to the branch. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hallandale Beach, FL
very friendly and service minded...
Business Owner's Reply · 2 months ago (Apr 22)
Henrik,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
Yes we are working on riding the apartment of all roaches
Every day I see less and less of them

Crew very friendly.
Business Owner's Reply · 2 months ago (Apr 21)
Alvin,

We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with the progress of your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Your fumigation is very good, but your customer service is lousy.
Business Owner's Reply · 2 months ago (Apr 21)
Angel,

I'm so sorry to hear that we didn't meet your expectations regarding customer service. Your feedback is critical to our success. I have sent the branch manager a copy of your review. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Excellent inspection.
Business Owner's Reply · 2 months ago (Apr 15)
Jodi,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
The inspector was very knowledgeable and pointed out some problems.
Business Owner's Reply · 2 months ago (Apr 9)
Betty,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Very good customer service care and good prices backed up guarantee.
Business Owner's Reply · 2 months ago (Apr 7)
Derek,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
We were very pleased with Abel's service. He was knowledgeable, professional and worked efficiently.
Business Owner's Reply · 2 months ago (Apr 3)
Maribel,

Thank you so much for taking the time to write such a wonderful 5-star review about Abel! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
Above the top service received from technician Paul! I was having issues with some insects and he even gave me tips on how to avoid/take care of the issues. I give 10 stars!!!
Business Owner's Reply · 2 months ago (Mar 26)
Thamer,

Thank you so much for taking the time to write such a wonderful 5-star review about Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina was outstanding!!! Excellent customer service.
Business Owner's Reply · 2 months ago (Mar 26)
Antonia,

Thank you so much for taking the time to write such a wonderful 5-star review about Christina! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Aventura, FL
Si, estamos contentos con el servicio que nos han prestado. Creemos que son una Compania muy seria. Abel hizo un gran trabajo, el es muy competente y conoce muy bien su trabajo.

Solo quisieramos saber en cuanto tiempo van a desaparecer las termitas, de este departamento, pues todavia vemos algunas por aqui. Hay que esperar muchos dias? Gracias!
Business Owner's Reply · 2 months ago (Mar 25)
Sandra,

Thank you so much for your kind words and review about your experience with Abel. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family. I have forwarded your question to the branch manager asking how long before the termites are gone.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
We have had a contract with Truly Nolen for years now and we have seen the level of service get worse and worse. These days, I have to call 4 or 5 times before I can get a technician to come out for service. If it wasn’t so expensive to start over with another company, I would have left TN a long time ago. Do yourself a favor and look elsewhere.
Miami, FL
Excellent termite inspector !
Business Owner's Reply · 3 months ago (Mar 22)
Sheryl,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Opa-locka, FL
Today I Am weiting for the services bobada mine what a services you co. Give to the Custumer bad.
Business Owner's Reply · 3 months ago (Mar 22)
Olga,

I am not certain what it is that you are saying is bad. In the notes on your account it states that you missed the appointment for 3/21 and it is rescheduled to 3/25. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Missed appointment 3 times then came late.
Business Owner's Reply · 3 months ago (Mar 21)
Craig,

I am very sorry that there were so many difficulties with the scheduling of your service. The branch manager has been notified of your concerns.
Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Yes, I am very happy with the outcome. Christina was very knowledgeable, outstanding and friendly. Please send her for the next inspection in one year!! Hope it will be a good one too!
Business Owner's Reply · 3 months ago (Mar 11)
Beverly,

Thank you so much for taking the time to write such a wonderful 5-star review about Christina! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Good service. Christian and Jarrod, both very professionals in their jobs assignment. With providing information of clarity to customer. Great job.
Business Owner's Reply · 3 months ago (Mar 7)
Lenore,

Thank you so much for your kind words and review about your experience with Christian and Jarrod. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Bay Harbor Islands, FL
Very disappointed.
Business Owner's Reply · 3 months ago (Feb 25)
Dario,

I am very sorry that there were difficulties with your lawn service. In looking at your account I see where an email was sent to the area manager and the branch manager, requesting a call back to be scheduled for your lawn. It was also request you have a text alert for service. I hope going forward we will be able to exceed your expectations.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
Inspection and treatment were handled very professionally.
Business Owner's Reply · 3 months ago (Feb 24)
Peter,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Doral, FL
The technician was good although it did take some persistence to get the inspection report!
Business Owner's Reply · 4 months ago (Feb 21)
Robert,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
I AM STILL SEEING SMALL ROACHES ON THE KITCHEN COUNTER AT NIGHT.
Business Owner's Reply · 4 months ago (Feb 18)
Edward,

I am so sorry you are having difficulties with your pest control service. Your operations manager was notified today. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami Beach, FL
Vey professional, efficient, and puntual.
Business Owner's Reply · 4 months ago (Feb 17)
Presley,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Bay Village, FL
Amazing experience with Truly. We needed an exterminator - Paul was extremely communicative, knowledgeable, nice and professional. Couldn’t recommend enough. Great experience ! Thank you again.
Business Owner's Reply · 4 months ago (Feb 17)
Jessica,

Thank you so much for taking the time to write such a wonderful 5-star review about Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Still have weeds. The grass isn’t sprayed consistently with weed killer.
Business Owner's Reply · 4 months ago (Feb 13)
Maria,

I'm so sorry to hear that we didn't meet your expectations. I am sending a copy of your concerns to the branch manager today. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Christina arrived on time and was very helpful during her visit, she got an appointment for March 4.
Business Owner's Reply · 4 months ago (Feb 13)
Isabel/Santiago,

Thank you so much for your kind words and review about your experience with Christina. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Cristina was excellent. Prompt, courteous, knowledgeable and great energy!! She went above and beyond to make sure she covered all in our yearly inspection. What a pleasure to work with Cristina! Thank you!!
Business Owner's Reply · 4 months ago (Feb 11)
Karen,

Thank you so much for your review of your experience with Cristina! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.