I had a technician come out to treat for german roaches in my home. I’m not trying to complain, just wanted to let someone know…first, he rang the bell and he arrived earlier than scheduled so I had to get my child and I together quickly to answer the door. I was able to answer the door and he had almost driven off! Would’ve appreciated a phone call just to check that someone was home instead of just driving away. Second, I have no idea what the tech’s name was! I wish that I did. Honestly, I would not want him to service my home again :( I’ve had a great experience with Terminix so far with Brandon who did our inspection as he was friendly and thorough! However I was less than pleased with this experience…also I still have unanswered questions. Do I schedule my next spraying or is it already done and if so, when? Do I call if I still see roaches? When can I expect to see improvement?