Terminix of Tidewater Virginia

We are not home when scheduled service was done. No contact was made by technician to indicate they did the service nor written report left at my residence.

Sent a letter to your president. Rated a ten.

After an initial inspection, it was determined that the moisture barrier needed replacing. A date/time was set. The technician, John, arrived promptly at the designated time. After completing said project, he advised me that all debris had been removed and bagged for disposal. John was very mannerly.

Service that was said to take place wasn’t done 100 percent .paid 400.00 just to put guards on 2 vents.

The technicians were knowledgeable and polite.

It got bad.

extremely dissatisfed as of 5/16/2022.... I have the utmost consideration and respect for Elijah Credle , he did a very thorough inspection and explained my conditions , options for treatment , costs, [ which seemed high in cost ]. he then fully explained what I should expect when the jobs were performed. I agreed to the higher cost because I believed your services to be the best. 5 stars to him!!! I was contacted by someone on 5/9/ 22 to schedule for 5/12/22 and I questioned him when he said it was only going to take 1 to 1 1/2 hours to do $3,600 worth of work and he said his crew does this every day, no problem. 2 TERMINEX vans. {not subcontractors} arrived. one sprayed under the house and the other younger guy started trenching , extremely sloppy and fast without anything for the dirt to go onto so that it could have all been put back into the trench . A small attempt to refill some of the trenches made. I wasn't to concerned at the time because Elijah had told me he would be doing a QUALITY CONTROL CHECK and I assumed they had left these trenches like they did for his inspection and would be coming back to fill them in afterwards. I called Elijah the next morning to tell him about the work performed including the fact that they did not drill any holes into the concrete along an entire length of one side of the house and inject foam. Elijah responded almost immediately and told me this was not the quality of workmanship that was normal for TERMINIX. He then took pictures of the lack of professionalism and sent them to his supervisor, he also called his supervisor. Elijah told me his supervisor would be calling me to talk about the issues, as of 5-16-22 at 1:00 pm I still have not been contacted by his supervisor, I assume he doesn't give a s**t. A girl called me at 8:55 this morning and said she could have someone out to fix problems on Friday 5/20/22, I told he this was not Acceptable she then talked w/ someone , came back and said they could come Tuesday 5/17/22 in the afternoon. I said that would be fine,.. As of now I have not done a GOOGLE review. I am waiting for the final end result and reserving my comments and actions until then. My cell phone number is 757-618-2571 if anyone cares besides Elijah.

Ants spotted in the kitchen area after Terminus treatment.

Efficient, friendly service.

Our technician Jason Jelenek was very thorough and answered all of our questions.

Still have ants in all the places I told you guys about. Not sure this stuff works.

Good work.

If I could give no stars I would. Worst service ever. They have not follow up on what they said after I made my first complaint. Now I have to make a second complaint. For the amount of money I paid nothing has been done. I still have squirrels in my attic.

Everyone from the person who scheduled the appointment to the Inspector people who did the treatments and vent replacements was very friendly and professional. Price was very good.

Highly recommended.

Right on time and did the job with excellence.

We need someone with the right like
To come back and treat for the bees.

Very knowledgeable staff. Prompt service also!

STILL WAITING ON SERVICE.

The technician was very courteous, knowledgeable, and on time! I was very satisfied and will be using your company again.

The tectnition did a great job.

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I would like to say that my sister was home for the technician that came out on 4-7-22. She says that the job was great! i must say that i have yet to receive my contract. will try to call your office.

I'll let you know if I'm pleased or not when work completed.

knowledgeble on time and respectful. Answred all questions. Came to spray permiter of house, in crawlspace and lay rodent traps. They let you know what they are doing the entire time.

We have used your services for many years and have no complaints about using them. We are quite satisfied and would recommend them to friends and family.

I’m very satisfied with terminex. Schedules are so convenient and the employees are very pleasant. Any of the explanations have been understanding.

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Good job….good service!

The men were very competent and polite!

Great service and explained all services at a safe distance.

So far so good. I’ve only seen two dead bugs.

Wonderful service!

On time and also informed me of other services I never knew they did.

Very professional. Excellent job.

The water bugs More visible day and night and larger than before you sprayed. I see them on the walls and cabinets since you sprayed. I had to spray last night and spend the night out of my home. You need to return and redo your service ASAP.

Excellent service.Jonathan Church has been very responsive to our pest issues
and continues to provide fast, courteous, professional service. Looking forward to a more than satisfactory relationship with Terminex.

So far so good.... no ants! Joey and Jason were very knowledgeable and helpful.

Thank you for your punctuality and your professionalism.

Excellent service.