We are very very unhappy with wildlife rangers...Joey said we had a serious rat problem, we had called because of a raccoon problem...talked us into a $1900 charge...I didn’t look into the attic with Joey, my mistake, but took him at his word. After a week of trapping,no rats, very few droppings when I inspected over the garage, NO DROPPINGS when I checked thru closet into attic. Joey and John haven’t even looked into main attic. Why hasn’t a trap been set for a raccoon? Then Joey talked us into a 12 month outside rat controll at $69/month....that hasn’t started and I called to cancel that service, I ASSUME SINCE IT HADN’T BEEN STARTED THAT WASN’T A PROBLEM. But no one will confirm that. Soffit was to be repaired, rat droppings cleaned off shelves around house, insect material put in attic...none of these things have been addressed and John doesn’t seem to know they are part of our $1900. I serviced the public for 35 years and wouldn’t have had a business if I had used people like this. I am considering canceling the credit card charge, I have documented all activity since Joey was here.