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Catseye Pest Control

Wildlife & Pest Control

Boston, MA

4.5 · 746 reviews
4.5 · 746 reviews
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Judith Solomon
Dracut, MA
I am completely dissatisfied with Catseye. I was under the impression when I paid $1,200 by check that they would set up traps to capture ground hogs and/or racoons. After only 5 days no animals were caught in the cages so I'm out of luck? I paid all this money and had no results. I called the office and was told if I see any traces of the animals before August 31, 2021, they could come back and try the cages again. The Salesperson did not explain the TRUE way Catseye Services work - basically ends after 5 days. He said it would cost $750 for the Ground hog cage and he could do the Racoon cage too for $1,200. So I agreed to both. Never thinking they would pull the traps after 5 days and never return. I believe $240 per day is plain robbery. I hired them to trap to the ground hog that is tunneling under my deck and my stone patio which is caving in. I want $600 back from Catseye which should be satisfactory for the 5 days. Please contact me after reading this review. Judith Solomon.
Business Owner's Reply · 3 years ago (Aug 9, 2021)
Hi Judith, thank you for your honest review. We truly strive to provide the best service to all of our customers, and are sorry to hear that your experience with us has not met your expectations. If you'd like to discuss this further, please do not hesitate to reach out to Lisa in our business development office, LMextorf@catseyepest.com.
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