Catseye Pest Control

Cats Eye is extremely responsive and accommodating. The technicians are very thorough and professional.

Very pleased with the sales and installation guys. Product seems as though it will be effective. Looking forward to not having to deal with mouse traps this fall.

Staff and crew were professional from beginning to end. On time, prompt return calls and quality work. Highly recommended. Joe, Massachusetts.

Very pleased with the service and the results.

Catseye responded very quickly to our request for an evaluation. They gave us a quote and an estimate of the work and time involved. We hired them. They showed up on time, did all the work they promised, and billed us for the exact amount of their estimate. Hog Heaven Hobbies is very satisfied with Catseye's work and business model.

So far, I am very satisfied with the service & the support for the pest issue that we are facing, thank you !

I hope that in the future I will update this and give 4 or 5 stars, but so far the service isn't what I expected. I initially contacted Catseye for yard tick/mosquito spray and they sent an inspector who came to the house and identified we had a few other issues - I really appreciated knowing this as we just moved into the house and discovering the odds and ends that need to be taken care of. To note, the inspector was not pointing out issued as a tactic to upsell me, there were legitimate issues we needed to address such as wasp and hornet nests we were not aware of and I validated with my own eyes. We upgraded to the platinum service because the cost was about the same as getting the two services we needed separately and it provided follow up services as needed at no extra charge.

When the technician (a different person than the inspector), showed up to spray the yard, they're supposed to cover up to an acre of spraying, but it seemed as though he only sprayed the immediate permitted of the house only, not the full acre. They sprayed the bee/wasp/hornet dust only on the lower soffits/trim of the house and not the upper level where the nests are. In the brochure, it explained that as part of the Platinum service, Catseye would plug up small holes where things can get into the house and I asked the technician if he was going to do that and he said, "no - you'd have to upgrade to the next level for that." It clearly states in the brochure for the Platinum service otherwise. So my husband has been going around in his "spare time," (in air quotes because he has none except a couple of hours on weekends which is his rest time as he travels heavily for work), and plugging up what holes he can with the expanding foam in a can you get from Home Depot.

The technician came back another day and sprayed for carpenter ants inside the house as well. When they sprayed for the carpenter ants inside the house, I watched from our security inside the house at a nearby coffee shop and it didn't look like the technician sprayed all the rooms he said he would and did not go upstairs at all. I think they're timed on how long they have a property based on the service needed, so if they don't finish in the time allotted they just leave for the next job. I called the company to share that with them and they were supposed to ask the technician to call back and I didn't hear from him. He may have called but as I had a few different missed calls later in the day, but no voice mail and no attempt at a re-call. I followed up with the company and they said that the spray would take about 30 days to work and I did notice the first week or so there were no ants, but now less than 2 weeks later and they're back and its worse!! I've been vacuuming them up with my handheld vacuum all day.

Over $1000 later and we still have a high activity of bees, hornets, and wasps - the nests are still there, the yard was partially sprayed, and still have carpenter ants. The customer service by the inspector and office folks is great, but I'm not sure how well the actual application is going in the field when the technician shows up to the house because none of the main issues we have were solved for. There is a follow-up service scheduled and hopefully, round 2 of services will have a better result than round 1.

The service has been excellent. They assessed our situation and started trapping when scheduled. The service tech James is excellent. He is very nice and knowledgeable. I am very please with the service and looking forward to our problem be solved within the quoted period.

Poor communication; no schedule or notice provided for follow-up visit. The technicians are knowledgeable and good to work with. Services are expensive.

Fine job. Staff is very professional and pleasant. Quality work.

All of my interactions with Catseye employees has been extremely professional. They invariably show up on time, are knowledgeable and courteous. I had the viper strip installed around house foundation to stop field mice from entering. They also did some mortar repair and some silicone treatment to ensure mice could not find entrance. Additionally, they installed metal on garage door weather stripping. They did a great job of keeping me posted of progress and they finished in a timely manner. Since it is in winter when we have the biggest problem with field mice, I cannot yet say how effective the treatment with the viper strip is, but I can say that my interactions to date have been excellent.

So far so good! Thank you.

I am very happy with the work that Corey did when he arrived as scheduled and on time. He explained everything and answered all of our questions. He even called us and left message that it ‘‘twas okay to return to our home. He was very professional and very personable.

So far, the service has been very good.

Good attention to detail!

Professional staff that arrived on time, where respectful of my property and completed everything as promised.

We are very extremely happy with all your employees that have helped us. Everyone has been very prompt, nice, helpful and professional and genuinely want to help us solve our pest problems. Thank you - high recommend your company and services.

The different people, from phone information and support employees to the on-site trappers were very helpful, professional, and polite. Additional support is offered as the ‘culprit’ (s) was not captured, and that speaks to the important customer support value of this organization.

So far I am pleased with the level of service I have received from Catseye. While I am still in the early stages, the people I have had contact with thus far have been very helpful, professional and friendly. Leo came out and did the inspection, and was very patient and knowledgeable. Jonathan came and did the first treatment and he was very friendly and explained everything to me. The girls in the office, Lucky and Clarissa, that do the scheduling were great. They had me down for times that wouldn't work, but within an hour had a new schedule for me that was much more convenient. I have my second appointment today, so we will see what happens.

Waiting for our first follow up. We still have bees coming in.

I would be happy if I would not have any rats but I continue to see them and their excrement.

Prompt service. Reasonable cost. Nice people. And the problems go away efficiently. Thank you, Catseye.

I would rate your service as far better than any of the other service providers that we have now or have had in the past.. Your punctuality and the quality of your service techs ( Shaun in particular) have been unparalleled.
I recommended your company to my daughter who had bats in her attic, and again, great service. I would never use another service provider.

Catseye has been very reliable on their regular service throughout the year.

Unfortunately the last 2 visits have been unsatisfying. The man who came today (7/15) & last week did not check all the traps. He didn't even know where all the traps were. He went upstairs & checked none of the traps. He only went up to the attic. Monday's visit he was here 5 minutes.
So far not impressed with Catseye.

Very Happy so far. Hoping to have one more appointment.

It's difficult to rate because it will take time to see if the work performed ends the mice activity in my home. I've only had the Guard on for one week so time will tell. But the staff and technicians were all very nice and easy to work with. They took a lot of time to answer all my questions. The workers, however, who used my outdoor hose to mix cement or mortar or something did break my hose faucet and I had to spend $120 on a plumber to stop it from running. Also found cigarette butts in my yard. But everyone was very nice.

FANTASTIC SERVICE. You exceeded my expectations. Firs, you had Steve come by the house the same afternoon I called when another booked an appointment, had to reschedule that appointment and never showed up. Second, the job was performed within 48 hours of my call. Your salesman was great. I was not present when the service was performed, but I heard it was performed very quickly and the results look great. Five stars.

We had a really bad experience. After paying over $1000 One thousand dollars before them even start the job. They guaranteed that they would catch the raccoon. After couples visits and no catches Catseye Pest control just said that they wouldn’t come back. Even that the Raccoonn still on my property.
Really disappointed. A lot of money for nothing.

very pleased. not an ant in sight.

Completed Job as requested. Great work!

The gentleman that originally came to the house to sell the account was very nice and informative. Sadly, the weather hasn't been on our side and the initial install had to be rescheduled twice and then they came a day earlier on the second reschedule than agreed. It has all worked out and we are seeing a decrease in the number of bee's and ants we were seeing, but we're still seeing ants and that freaks me out a little. I'm looking forward to our 12 day check in from the "original install" to see what else can be done to improve the situation. Thanks!

Talked to Christain this week and he never called my wife to set up an estimate for ants and mosquito tick applications. What up with that.

I am pleased with the service that has been provided to me by Catseye.

10 🌟
I am so pleased with everybody that I have dealt with from this company (with only one exception). This compliment includes the people I speak with on the phone, the folks who came to my physical address and the manager who handled the only problem extremely well!!!!!!!!!
Thank you all for making my worst home owner problem into my best homeowner experience ever!!!!!!!!

Great.

very good/fast service.

We contacted Catseye due to a wildlife problem at our home. Catseye came and assessed our situation and provided us with a plan of action. They came each day for a week and were able to successfully solve our woodchuck invasion. Very professional. Would Definitely hire them again.

Technician was great he was informative and pleasant knew what he was doing and willing to help pleasure to have him take care of our home.

Your service technicians are always courteous and listen. If you ask, they will provide you with information on how you might be able to prevent a problem. I find this very helpful.