Through an unfortunate misunderstanding, my request to skip one month of service due to my severe illness and hospitalization resulted in cancellation of my 36-year account. I was pleased by the cooperation and service I received from the Lethal staff in reinstating my account at the same price I had been paying. The in-home service I receive from Mike is excellent. He understands my infestation issues and knows how to address them. In addition, he is a very polite and respectful young man.