I'm very Happy with the service I get from Advanced. They answer and address all of my concerns. They will even empty the rat/mouse traps!! They're real good about spraying the inside of my home to keep the bugs/spiders out. If I have any problems between service calls, I call them, and they come right out. All of their Service Reps. are very professional and polite. That's why I've been with them for almost 30 years!!......Sandy Taylor.