I have not been happy for quite some time. I have issues that have not ..been addressed. 4 months I have had droppings on my fireplace mantle. They sprayed. But the problem continued. On this last visit I think that I have finally found someone who is concerned about the problem and is trying to rectify it. I also have baby roaches that I have never had before. The last technician said that he would be back in 2 weeks, I believe he is interested in rectifying the problem.