We have used The Bugman for many years. They are very reliable and consistent. Our Bugman, Adrian, will call us to remind us the time and day of our appointment. He will call us the evening before and call us 30 minutes before he arrives. He checks to see if we need any special treatments. When he completes the work, he reminds of the safety for our pets. I highly recommend this service. As long as I have a home I will depend on The Bugman!