This is to revise my previous review. Because of Shaun, the guy who did my pest control treatment, this company is getting 4, instead of 3 stars.
After my last post Chris(I believe that was the guy they sent) showed up, basically unannounced at my house the next business day. I did not like that, but it also showed their concern about my review. He listened to my concerned and I believe I was truly heard. What I did not appreciate was the continue degrading of the other company that my mother decided to use for her termite and moisture issue. Once maybe twice of putting the other company down, but it was several times. Extremely unprofessional. Other that that, his visit was pretty much professional.
When Shaun came to do my retreatment, free of charge, he was polite and professional. He listened to my concerned, he addressed every issue, and was sincerely sorry I had a bad experience. His customer service and professionalism was top knotch!
I would recommend Terminix, of Morehead City for Pest Control.
I would also like to mention Raquel, who called to schedule my appointment, was incredibly polite, professional, and very friendly.