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Home Paramount

Residential & Commercial Pest Control

Falls Church, VA

4.7 · 454 reviews
4.7 · 454 reviews
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Jennifer C.
Vienna, VA
We have used Home Paramount (Falls Church Va branch) for close to 18 years and have always been pleased with their service. In 2018, we tried a new pest control company that marketed themselves door-to-door with a lower price. That negative experience with the other company taught me just how good a provider Home Paramount is!! After one year away, we recontracted with Home Paramount. Here's why: #1 - The customer service phone reps are very courteous, responsive and quick. Always get a live person fairly quickly and they can easily answer questions or can reschedule us swiftly when needed. They are also highly accommodating with scheduling (the other company was always overwhelmed or booked or busy). #2 - Home Paramount always comes on the day scheduled and in the window promised. The other company we tried really struggled in this department, so I grew to really appreciate Home Paramount's commitment to coming when they say they will. #3 - Our service technician at our first house stayed the same over the years, and when we moved to Vienna, our new service technician has also continued to be the same. This continuity of staff makes a big difference... builds trust, they get to know your property and how to better serve and track bug issues. #4 -- They have always gladly come back in between quarterly visits and have had good suggestions for any pesky issue -- like silverfish in bathroom (went in our attic to treat there) and setting separate traps for spiders in basement. Very thorough outside as well. Price-wise, I don't know how they compare, but their quarterly price is not excessive and stays the same. Rarely have price hikes. I would definitely highly recommend Home Paramount -- particularly after that year away from their service! Taught me just how substandard some pest control companies can be!
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