Home ParamountResidential & Commercial Pest ControlFalls Church, VA4.6 · 533 reviews
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4.6 · 533 reviews
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Carolyn P.
Alexandria, VA
Pedro is always efficient in his servicing my condo, and I appreciate that. My only "complaint" is that Paramount should notify me (as a contract customer) earlier in the month about the date service is to be than they do currently, which is just a few days in advance, so I can put them on my calendar. I need to know to be sure I reserve time in my schedule to be present to let them in the building.
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Kathryn W.
Arlington, VA
I’m a long time customer. Lamar is always on time, pleasant and professional. He keeps us critter free and bug free.
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Brian H.
Mclean, VA
Very happy your technicians are very thorough very informed and good listeners.
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Maureen W.
Oakton, VA
Yes, very happy with the service. We especially appreciate our technician.
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Jennifer E.
Arlington, VA
There is a huge lack of communication between the office, branch managers and technicians. Knowing what I know now, I think the price I paid is robbery and I could have done the job myself for a fraction of the cost. The only redeeming quality is that the Technicians are very friendly and knowledgeable.
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Kathy N.
Falls Church, VA
As I replied yesterday at length, I am very disappointed that the first HP employee that visited said there were no signs of bedbugs and thus caused almost 2 weeks of delay before one of your bedbug experts found a sizable infestation on 8/12 and recommended spraying. That treatment however was not successful; I got several other bites last night. I hope you can return to treat the remaining bugs successfully so that I can give you a better review.
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Maggie B.
Annandale, VA
Always happy when Pedro comes; he's your best... Good service...
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Tracey K.
Falls Church, VA
Great initial service, but follow up did not complete items or get back to me.
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Michael P.
Alexandria, VA
The response time and nonchalance attitude towards the issues at hand, almost surpasses the lack of quality service provided lately. I’ve had the same issues and service requests over the past year and they have yet been able to RESOLVE!
It has not always been like this over the years! |
Gary F.
Arlington, VA
Home Paramount service is very good.
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Susan & Pat H.
Alexandria, VA
always happy with Pedro I keep meaning to get in touch with him he always does a good job thank you.
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Madelyn J.
Falls Church, VA
Very professional.
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Ioan S.
Alexandria, VA
Thank you for your business relationships!
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Diane F.
Annandale, VA
Customer service made things happen.
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Marlene S.
Arlington, VA
I am very pleased with Lamar. He is thorough and careful when servicing my home.
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Randy & Sandra E.
Arlington, VA
I cannot say enough of our technician Mr. Pedro Rondon. His attention to detail, his experience, knowledge, professionalism and his timeliness of always being on time for his appointments are "second to none". Thank you, Pedro!
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Eloy M.
Arlington, VA
We didn't had the service yet, due to the rain.
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Carolyn O.
Arlington, VA
Good service. Good results.
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Joseph G.
Falls Church, VA
We have had limited contact with Home paramount so far since we just contracted with them for termite control.
After our initial contact with them, their response was quick and very efficient. They installed new bait traps,explained the inspection system and we are looking forward to their service. |
Patricia D.
McLean, VA
Ernest always provides very professional and effective service.
He is also very polite and customer focused. |
Frank S.
Arlington, VA
Lamar Norman deserves a raise. He's always helpful; explains what he's doing; what we may need; and is quick and efficient in his work assignment. Don't let him get away. Frank.
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Ramona M.
Falls Church, VA
Tech did not service the rear of the property and house.
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Kathryn R.
Mclean, VA
Great team. Professional technicians. Nice people to help with a difficult problem.
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Barbara V.
Alexandria, VA
Always happy with my home service. I have had the same technician for nearly 30 years. He always provides good advice and is always kind. With proper outside treatment we have not needed indoor treatment.
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Chris D.
Alexandria, VA
Great, prompt service. Easy to schedule appointment.
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Maria S.
Alexandria, VA
Pedro is wonderful, thorough and efficient. Always asks about problems and is ready to tackle them.
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Michael O.
Arlington, VA
Lamar is the BEST!
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Betty L.
Arlington, VA
Your employees were very respectful and careful completing the inspection of my home and applying the required treatment.
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Falls Church, VA
Service was great as always!
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Robert P K.
Arlington, VA
Great service. Please follow up with current infestation.
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Mary A.
Mclean, VA
Always I have a great relationship with your company.
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Raquel S.
Alexandria, VA
The techs did a great job vaccumming and sanitizing under our deck, getting rid of any old leftover bird seeds and any droppings. Thank you for helping clean this ahead of the winter, so we don't have any unwanted visitors set up shop.
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Clare S.
Alexandria, VA
Nice to see the same inspectors and technicians for many years. Very thorough. I believe that they are working hard to help me in the battle against bugs and critters.
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Timothy G.
Falls Church, VA
The inspection of the termite traps was done efficiently.
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Joel M.
Annandale, VA
Terry Taylor is everything a professional should be. Home Paramount is lucky to have him...
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Donald M.
Falls Church, VA
Sonny has been doing a great job for a long time for us. Thanks Sonny.
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Candace M.
Arlington, VA
Excellent services!!!
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Irving D.
Mclean, VA
We have had the termite service for over 20 years and it’s been great
The pest control service was absolutely horrible and we had to call someone else in to finish the job Paramount was supposed to do. And they’re still trying to bill us for work they didn’t perform when they caused damage to our home With regard to the quarterly pest control, That also did not start off on a good foot but now that we have the same tech for the last two times it’s improved. It’s pretty expensive though for the service provided Conclusion: noting termite and home pest control are two different entities under Paramount For termite service we would give them five stars. For the other pest services (I.e.; mice, ants, spiders, etc) We can only give a 1 star rating because we still have the pests, and they canceled interior service issues and damage still have not been resolved Apparently this company doesn’t know how to complete service or any other task. A shame because two of their techs are very nice and do try to do a good job. |
Emily L.
Arlington, VA
customer service needs to be better.
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Michael H.
Oakton, VA
Termite service works fine. Last year they installed a dehumidifier. It took 4 attempts to have someone show up to do the annual maintenance.
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