Carter Weed listened to our concerns. They got us on their schedule right away. Bridgit was here on time, explained what would be sprayed & assured us the spray would not touch trees or bushes. Any of the people we've talked to have been friendly and answered any questions we had. They also guarantee their product and will return to retreat if needed - due to unexpected rains it could cause more weeds to pop up. We are happy to go with a company that gets back to people so quickly.