Richard arrived on time and proceeded to explain his process, of which we have never been through before. This has been an exhausting experience for us, as we are in our 70's and feeling very anxious about this situation. Richard did his process and then called to let us know he was done & we could return home in 2 hours. The last question I asked him was if I could put the bedroom back together and sleep in there tonight, he said yes. So upon returning home I started putting our bedroom back together, new mattress & box spring new mattress pad, new sheets & pillows, looking forward to sleeping on our new mattress. So at bedtime we crawled into our new bed, within a half hour we were starting to get bit again, OH NO, not again, up half the night trying to understand why this was happening. Need less to say we had to sleep elsewhere since Wed, July 15th & have been doing so since then. In the morning, I called Budget Pest Control and was told that was the thing to do, so the bedbugs would come out, crossover the pesticide and die. Well, I dont know about you, but I cant sleep with bugs crawling all over me, my husband was waking up with welts on his hands and arms. I was told this would happen for a few days, ok, so today is Sunday, July 19th, we have waited a few days, I have put the bedding back on the new mattress and we are going to try again tonight to sleep in our new bed. I will let you know what happens, please wish us a good nights sleep on our new mattress without bedbugs! I will change the rating to excellent if this works tonight.