I can't say enough about UltraSafe. We started with another company to get rid of our bed bugs, but left them do to poor communication. UltraSafe was clear, professional, friendly, and THOROUGH. They answered all our questions, gave us guidelines for reducing the risk of a re-infestation and got rid of the scourge of bed bugs. Months after completing their services I found a bug and freaked out. I called UltraSafe, sent a photo of the bug and within moments was reassured that it was indeed NOT a bed bug. I recommend them without reservation.