Terrible customer service.
Looked online for rodent control, saw an ad from Truly Nolen for $79 and a free inspection. Called the company and was told that special did not exist. After 10 minutes of arguing with the office person, she said she would have someone come out for the free inspection.
The person showed up, and I told him the story. He said that the special DID exist, but the operators were not told about it. BRILLIANT. He did the inspection, placed 3 traps, and I paid the $79, and he wrote the receipt showing 4 upcoming visits to check the traps.
First scheduled visit, no one showed up. I called, and they came the next day. The following week, the last scheduled visit came and went, with no one showing up. Called the office and told them. That was a Friday. Now it's Tuesday, and I have still not heard from anyone.
I will never recommend this company and will tell everyone I know about their lousy service.